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Embassy Suites Hotel Birmingham

3.5 star property
Hotel in Birmingham with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Embassy Suites Hotel Birmingham

Exterior
Restaurant
Lobby
Lobby
Lobby
Embassy Suites Hotel Birmingham welcomes visitors to its inviting Homewood location. Guests start their day with a full breakfast, relax at the daily manager's reception in the afternoon, and can take advantage of the indoor pool throughout their stay.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Room, 1 King Bed, Non Smoking, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 109 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Allergy Friendly

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Suite, 1 King Bed, Non Smoking, Allergy Friendly

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Shower/tub combination
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Allergy Friendly

In-room safe, desk, iron/ironing board, WiFi

Suite, 2 Double Beds, Non Smoking, Allergy Friendly

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Shower/tub combination
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Suite, 2 Double Beds, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, 2 Double Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Shower/tub combination
  • 109 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Shower/tub combination
  • 109 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, iron/ironing board, WiFi

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Shower/tub combination
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Premium Suite, 1 King Bed, Non Smoking, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Shower/tub combination
  • 109 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Shower/tub combination
  • 109 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Sofa bed
Shower/tub combination
Private bathroom
  • 109 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Shower/tub combination
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Allergy Friendly (Roll-in Shower)

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Suite, 1 King Bed, Accessible, Allergy Friendly (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Shower/tub combination
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Mobility Access Two Double Suite with Roll in Shower

  • Sleeps 6

Mobility Access Two Double Room with Tub

  • Sleeps 6

Mobility Access King Room with Tub

  • Sleeps 4

Mobility Access King Suite with Roll in Shower

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Sofa bed - double
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, WiFi

Suite, 2 Queen Beds, Allergy Friendly

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Sofa bed - double
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Sofa bed - double
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
Shower/tub combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Executive Room, 1 King Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 109 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

2 Room Suite-Pure Wellness-2 Queen Beds

  • Sleeps 6

2 Rooms Premium Suite-2 Queen Beds-Nonsmoking

  • Sleeps 6

1King Prem Ste Mobility/Hearing Access Tub Ns

  • Sleeps 4

Two Double Suite

  • Sleeps 6

View all photos for Room, 2 Double Beds, Non Smoking (Basic)

32-inch LCD TV with satellite channels, Smart TV, first-run movies

Room, 2 Double Beds, Non Smoking (Basic)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
Shower/tub combination
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

Pure Wellness King Suite

  • Sleeps 4

Corner King Suite

  • Sleeps 4

Executive King Suite

  • Sleeps 4

Mobility Access Pure Wellness King Suite with Roll in Shower

  • Sleeps 4

Conference Premium King Suite

  • Sleeps 4

Corner Premium King Suite

  • Sleeps 4

Premium King Suite

  • Sleeps 4

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About the neighborhood

Map
2300 Woodcrest Pl, Homewood, Birmingham, AL, 35209

What's nearby

  • Birmingham Zoo - 1 min drive - 0.7 miles
  • University of Alabama at Birmingham - 3 min drive - 1.8 miles
  • UAB Hospital - 3 min drive - 2.0 miles
  • Samford University - 3 min drive - 1.8 miles
  • Birmingham Jefferson Convention Complex - 5 min drive - 3.3 miles

Getting around

  • Birmingham Station - 8 min drive
  • Birmingham International Airport (BHM) - 10 min drive

Restaurants

  • ‪Jack's - ‬14 min walk
  • ‪Rodney Scott’s BBQ - ‬12 min walk
  • ‪Ruth's Chris Steak House - ‬2 min walk
  • ‪Frida’s Cocina & Cantina - ‬12 min walk
  • ‪FarmBowl & Juice Co. - ‬16 min walk

About this property

Embassy Suites Hotel Birmingham

Hotel near University of Alabama at Birmingham
At Embassy Suites Hotel Birmingham, you can look forward to free full breakfast, a grocery/convenience store, and a free daily manager's reception. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Self parking (surcharge), express check-out, and express check-in
  • A TV in the lobby, ATM/banking services, and a 24-hour front desk
  • Multilingual staff, a banquet hall, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 242 rooms offer comforts such as first-run movies and air conditioning, in addition to thoughtful touches like separate sitting areas and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels and first-run movies
  • Balconies, separate sitting areas, and refrigerators

Similar properties

Exterior

Hyatt Regency Birmingham-The Wynfrey Hotel

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Birmingham Homewood
Embassy Suites Hotel Birmingham
Embassy Suites Birmingham
Embassy Suites Birmingham
Embassy Suites Hotel Birmingham Hotel
Embassy Suites Hotel Birmingham Birmingham
Embassy Suites Hotel Birmingham Hotel Birmingham

Frequently asked questions

Does Embassy Suites Hotel Birmingham have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Embassy Suites Hotel Birmingham pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Embassy Suites Hotel Birmingham?

Self parking is available for USD 5.00 per day.

What time is check-in at Embassy Suites Hotel Birmingham?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Embassy Suites Hotel Birmingham?

Check-out is at noon.

Where is Embassy Suites Hotel Birmingham located?

Located in Homewood, this hotel is 0.7 mi (1.1 km) from Birmingham Zoo and within 3 mi (5 km) of University of Alabama at Birmingham and UAB Hospital. Vulcan Park and Museum and Three Sheets: A Linen Shop are also within 1 mi (2 km).

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Embassy Suites Hotel Birmingham Reviews

Reviews

6.6
Rating 10 - Excellent. 298 out of 1002 reviews
Rating 8 - Good. 182 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 187 out of 1002 reviews
Rating 2 - Terrible. 157 out of 1002 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lakeyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it- clean- safe- staff was very friendly!!
Stayed 1 night in Oct 2025

10/10 Excellent

Alkhealasharteula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, every single team member met us with a smile!
Stayed 1 night in Oct 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay! My room was so nice and it was very close to airport
Stayed 1 night in Aug 2025

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness
Liked the breakfast, hotel design and the front desk attendants.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Staff & service, amenities
Very nice room. Staff was great.
Stayed 1 night in Jul 2025

8/10 Good

seth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, it could use some updating like painting, nothing major. I really enjoy the breakfast and evening reception but the alcohol was too cheap. Keep to beer and wine instead of cheap liquor. The staff at Ruth Chris was the best. Food and drinks were great and we really make good connections. It would have been nice if there were sidewalks in the area to walk to or restaurants and shops. All in all a great stay, I would totally recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was smooth and easy! Breakfast was great!
Stayed 1 night in Jun 2025

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , upscale restaurants Ruth Chris’s Enjoy the hotel
Stayed 1 night in May 2025

8/10 Good

Scotty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good!
Stayed 1 night in Apr 2025

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who checked me in was very sweet. The room was nice. Everything was clean. Parking was great. No complaints at all. Would definitely stay here again.
Stayed 1 night in Jun 2025

2/10 Terrible

Ned

Disliked: Cleanliness, amenities, property conditions & facilities
Desperately in need of renovation.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very accommodating and the room was very clean .However our room wasn't equipped with alot of normal requirements. I asked the desk and received these items. Garbage can, sheets/blankets for the fold out, shampo,ice bucket, drinking glasses, hair dryer, coffee maker (never received). Microwave didn't work received new one on 2nd day and the refrigerator barely worked.
Stayed 2 nights in Jul 2025

8/10 Good

Estrelinda

Liked: Cleanliness, staff & service
The room itself was a bit old and dated but the breakfast was excellent and the service was good.
Stayed 3 nights in Dec 2024

4/10 Poor

Quincy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sink in my room was clogged up. They sent a maintenance worker to fix the issue. However upon returning to my room 6 hours later the sink had overflowed. Water covered the bathroom floor and the towels under the sink were soaking wet. There were also some dirty towels under the sink in the cabinet. The room didn't appear to have been properly cleaned due to other random areas that were not cleaned. Breakfast the next morning was also not what I have to come expect from Embassy/Hilton brand. They were running behind on omelets and were basically throwing them together and it showed in the way they looked and tasted. Breakfast ends at 10am and at 9:20am they had ran out of apple juice and orange juice. When asked if they were going to put some more juice out the response was "No, breakfast ends at 10 o'clock and we would have to fill the container back up". Instead suggested a Coke product or coffee to go with my breakfast. Just a bad experience all the way around.
Stayed 1 night in Oct 2025

10/10 Excellent

JERMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Mar 2024

6/10 Okay

Deltrice

Disliked: Amenities, property conditions & facilities
I didn't like that it was so much construction and other projects going on
Stayed 1 night in May 2025

8/10 Good

john

Liked: Cleanliness, staff & service
Overall a good place to stay. It's showing its age, however. Signs in the lobby indicate it's scheduled for a refresh which is a timely move.
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice
Stayed 1 night in May 2023

4/10 Poor

Sara

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We made our reservation months ago, checking in on 10/17. When we got to the hotel after a day of traveling we were exhausted. We had to interrupt the woman working the front desk from playing her game on her phone to check us in. She then tells us she doesn’t have us coming in until the next day. She then goes and gets some man, who told us that we were being moved to another hotel 15 minutes away for the night. The man never offered an apology, acted like he was doing us a favor by making us go to another hotel at 11pm. Someone at the hotel should have called to let us know that this was happening. When we got to the hotel they moved us to, the shower didn’t work. He told us we could check in at noon the following day, to call in the morning. So now we have to stop our vacation to pack back up and move back to the hotel we originally booked. We tried calling the hotel all morning and no one answered. We finally decided to go to the hotel at 12 and we were told the room wasn’t ready yet. They finally let us check in at 2. The next morning we go to take showers and there was what looked like feces on one of the towels. Absolutely disgusting. The hotel itself was very nice, but the customer service was lacking the first night (and I’m an HHonors member). The woman working on Saturday morning was very helpful. If we’re ever back in town I don’t know that we would stay there just from our experience and pretty much ruining the first day of our very short time in Birmingham.
Stayed 3 nights in Oct 2025

6/10 Okay

Leon

Liked: Staff & service
Free breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service
Staff was wonderful but facilities could us a refresh. Breakfast buffet was only so so
Stayed 4 nights in Oct 2024

10/10 Excellent

Lateacia

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Jul 2024

10/10 Excellent

Stephani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

Room was pleasant. The hotel was older but well kept. Bed was very comfy.
Stayed 2 nights in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Oct 2024

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