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Copthorne Hotel Merry Hill-Dudley

4.0 star property
Shoppers find retail therapy at the on-site mall while spa-goers enjoy relaxing treatments at this hotel with a peaceful garden setting

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Photo gallery for Copthorne Hotel Merry Hill-Dudley

Daily buffet breakfast (GBP 15.00 per person) - Copthorne Hotel Merry Hill-Dudley (Brierley Hill)
Front of property - Copthorne Hotel Merry Hill-Dudley (Brierley Hill)
Fitness facility - Copthorne Hotel Merry Hill-Dudley (Brierley Hill)
Lunch and dinner served, British cuisine - Copthorne Hotel Merry Hill-Dudley (Brierley Hill)
Exterior - Copthorne Hotel Merry Hill-Dudley (Brierley Hill)
Travelers can unwind in the tranquil garden at Copthorne Hotel Merry Hill Dudley or book a rejuvenating spa treatment after shopping at the on-site mall. The hotel is an excellent base for exploring Saltwells Nature Reserve, and guests consistently praise the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

In the business district, Copthorne Hotel Merry Hill-Dudley is in an area with great shopping. The area's natural beauty can be seen at Saltwells Nature Reserve and West Midland Safari Park, while Dudley Zoo and Castle and Cadbury World are popular area attractions. Merry Hill and Dudley Town Hall are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Brierley Hill travel guide
Map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR

What's nearby

  • Some eland grazing at sunset
    West Midland Safari Park
    22 min drive - 13.5 miles
  • Merry Hill
    3 min walk - 0.2 miles
  • Acorn Performing Arts
    11 min walk - 0.6 miles
  • Quest
    12 min walk - 0.7 miles
  • Saltwells Nature Reserve
    17 min walk - 0.9 miles

Getting around

  • Cradley Heath Station
    4 min drive
  • Bradley Lane Tram Stop
    12 min drive
  • Birmingham Airport (BHX)
    54 min drive

Restaurants

  • Starbucks
    7 min walk
  • Starbucks
    8 min walk
  • The Waterfront Inn
    5 min walk
  • Five Guys
    10 min walk
  • Burger King
    9 min walk

About this property

Copthorne Hotel Merry Hill-Dudley

Upscale hotel near Merry Hill
Located close to Saltwells Nature Reserve and Dudley Town Hall, Copthorne Hotel Merry Hill-Dudley provides a terrace, a shopping mall on site, and a garden. Treat yourself to a deep-tissue massage or other spa services. The on-site British cuisine restaurant, Faradays, offers lunch, dinner, and light fare. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A ballroom, a banquet hall, and smoke-free premises
  • Wedding services, meeting rooms, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 138 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the cost of an extra bed does not include breakfast.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Frequently asked questions

Is Copthorne Hotel Merry Hill-Dudley pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 6 per night.

What time is check-in at Copthorne Hotel Merry Hill-Dudley?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Merry Hill-Dudley?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Copthorne Hotel Merry Hill-Dudley located?

Situated in the business district, this hotel is within 1 mi (2 km) of Merry Hill and Saltwells Nature Reserve. Dudley Town Hall and Dudley Zoo and Castle are also within 3 mi (5 km).

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Reviews

Copthorne Hotel Merry Hill-Dudley Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 482 out of 1004 reviews
Rating 8 - Good. 316 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the staff were wonderful, lovely spacious room, lovely spa, just all round peaceful stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and facilities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasant hotel staff. All facilities were working. Excellent stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Excellent stay. Staff were friendly and the hotel is in an excellent location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
great stay, i stayed in the club room, it was very quiet, good views and very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, friendly and courteous staff, good food.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely change from the usual "business" hotels, the rooms were lovely and the breakfast was great.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service, room comfort
Room only, room was to satisfaction along with checking in process
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing great value hotel

Lovely friendly staff and comfortable rooms great food and location
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
Staff are always pleasant and helpful
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ali

Liked: Amenities
Very clean and easy checking in and out
Stayed 1 night in Oct 2025
Verified

8/10 Good

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, clean & comfortable hotel

Bed was really comfortable, staff was professional and helpful, room was clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Couldn’t fault anything, rooms are clean and comfortable. Breakfast was amazing everything was cooked perfectly. We visited the spa and it was so relaxing.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Emma

Liked: Amenities
The staff were all fabulous - could not fault them in the slightest - but tough to believe this was a 4* hotel. The rooms were very basic but served a purpose. The food was on par but nice enough, but the staff really set the stay apart.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wide selection of breakfast. Room is dated but comfortable. I had a great nights sleep.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Lovely club room corner room. Friendkt lady on reception.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
The staff were lovely, friendly and welcoming. The food was great - scored it a 4 only because the room was so cold my Husband had to sleep in a hoodie on the first night. Staff rectified this by providing an extra blanket but it wasn’t ideal. We would definitely go back but when it’s a little warmer so that the heating wouldn’t be an issue. The location is great, on the waterfront and within a short distance from Merry Hill shopping centre where they have almost everything you could think of.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities
Staff were excellent. Rooms are clean however they are looking tired and could do with updating.
Stayed 1 night in Oct 2025
Verified

8/10 Good

S

Liked: Cleanliness, staff & service
Disliked: Amenities
Very friendly and helpful staff. Nice room (apart from shower and sound proofing). Good breakfast. I don't agree with hotels charging guests for parking. How else am I going to get to the location?
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Amenities
The Rooms are big enough but a bit dated and the bathroom needs to be updated. The Hypnos mattress was the most unconfutable mattress I have ever tried to sleep on. The staff were very good & friendly and the breakfast was not the greatest. Location for Merry Hill Shopping was Ok but the walk down was not well thought of no crossing by the roadworks and a lot of ignorant drivers
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big hotel, staff were friendly and room was big. Bed very comfy
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Just a pleasure all weekend! Kids loved it and the pool is fantastic x staff wonderful
Stayed 1 night in Jul 2025
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great for one night, however there was alot of noise till early hours with boy racers presumably at MerryHill shopping centre. But otherwise pleaseant stay. Food in the bar was excellent.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and friendly staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dr Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staff lovely hotel
Stayed 1 night in Mar 2025