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Copthorne Hotel Merry Hill Dudley

4.0 star property
Hotel with a steam room, 7-minute walk to Merry Hill

Choose dates to view prices

Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
Terrace/patio
Standard Room (Waterfront Family KingBed + SingleBed) | In-room safe, desk, laptop workspace, soundproofing
Reception
Lunch and dinner served, British cuisine
Travelers can unwind in the tranquil garden at Copthorne Hotel Merry Hill Dudley or book a rejuvenating spa treatment after shopping at the on-site mall. The hotel is an excellent base for exploring Saltwells Nature Reserve, and guests consistently praise the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

Highlights

Soundproofed
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Waterfront Family KingBed + SingleBed)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Family with King Bed + Single Bed)

Highlights

Soundproofed
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed (Waterfront)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Waterfront)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(64 reviews)

Highlights

Soundproofed
Connecting rooms available
TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR

What's nearby

  • Merry Hill - 3 min walk - 0.2 miles
  • Quest - 12 min walk - 0.7 miles
  • Dudley Zoo and Castle - 5 min drive - 3.1 miles
  • Black Country Living Museum - 6 min drive - 3.7 miles
  • Cadbury World - 20 min drive - 11.1 miles

Getting around

  • Lye Station - 4 min drive
  • Bradley Lane Tram Stop - 11 min drive
  • Birmingham Airport (BHX) - 57 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Waterfront Inn - ‬5 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Costa Coffee - ‬10 min walk

About this property

Copthorne Hotel Merry Hill Dudley

Upscale hotel near Merry Hill
Located close to Saltwells Nature Reserve and Dudley Town Hall, Copthorne Hotel Merry Hill Dudley provides a terrace, a shopping mall on site, and a garden. Treat yourself to a massage or other spa services. The on-site British cuisine restaurant, Faradays, offers lunch, dinner, and light fare. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Massage treatment rooms, meeting rooms, and a ballroom
  • Smoke-free premises, a front-desk safe, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 138 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the cost of an extra bed does not include breakfast.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Frequently asked questions

Is Copthorne Hotel Merry Hill Dudley pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel Merry Hill Dudley?

Self parking is available for GBP 6 per night.

What time is check-in at Copthorne Hotel Merry Hill Dudley?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Merry Hill Dudley?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Copthorne Hotel Merry Hill Dudley located?

Situated in the business district, this hotel is within 1 mi (2 km) of Merry Hill and Saltwells Nature Reserve. Dudley Town Hall and Dudley Zoo and Castle are also within 3 mi (5 km).

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Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 491 out of 1023 reviews
Rating 8 - Good. 326 out of 1023 reviews
Rating 6 - Okay. 137 out of 1023 reviews
Rating 4 - Poor. 31 out of 1023 reviews
Rating 2 - Terrible. 38 out of 1023 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ali

Liked: Amenities
Very clean and easy checking in and out
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Love it stay there every year
Stayed 1 night in Jul 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great for one night, however there was alot of noise till early hours with boy racers presumably at MerryHill shopping centre. But otherwise pleaseant stay. Food in the bar was excellent.
Stayed 1 night in Sep 2025

8/10 Good

Clare

Liked: Cleanliness, amenities
It was a great place to stay. My only issue was the shower curtain needs replacing ans the bath plug was stuck! General maintenance. It is a greta place to stay and close to merry hill shopping.
Stayed 1 night in Sep 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big hotel, staff were friendly and room was big. Bed very comfy
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice warm friendly greeting
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated alongside a canal with restaurants and bars within walking distance. Shopping centre within walking distance
Stayed 1 night in Jul 2025

10/10 Excellent

Dr Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staff lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Zibulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for stays at jw.org events nearby

Good place with excellent services
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we needed to go. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We stayed as part of a spa day to extend our break. Staff at reception were extremely friendly and informative. We didn’t eat in the hotel but used the bar and sat in the outdoor area which was lovely. Rooms were spacious and clean and 12pm check out was fab and relaxing. Will return in the future
Stayed 1 night in Jun 2025

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming . Top stars for him .... The room was fantastic .. good view.. Light and airy ... You can see that they take goid care with the cleaning .. top stars to the vleaners also Would most definitely highly recommend if in the area .. Only one night i stayed But definitely next time a bit longer
Stayed 1 night in Jul 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all the time
Stayed 2 nights in Apr 2025

6/10 Okay

Jo

This is a tired hotel in need of a revamp. Old fashioned bathroom, flickering lights, hairdryer point nowhere near a mirror etc. The worst part was the breakfast, it is absolutely not worth £15. Served until 9.30 am at 9.am there was no fresh fruit, no bread, old fried eggs and very little bacon.
Stayed 1 night in Aug 2025

8/10 Good

Srujana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, Hotel is quite and comfortable. Rooms are clean. Only thing was the work going at reception area, but that was not loud too. Very near and walkable distance to retail park and has excellent canal walkways.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect would definitely stay here again
Stayed 1 night in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had room 127. Certain handicap requirements were missing from this specialist room. The toilet only had one support rail, needed a rail next to the toilet level with the pull down support rail. The shower area had a support rail affixed diagonally on the left of the shower which wouldn't help anyone. There was no support rail on the right of the shower.
Stayed 1 night in Sep 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night so difficult to be really sure and fair for a review
Stayed 1 night in May 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay

We had a fantastic experience at the Copthorne Merry Hill. Our room was very comfortable with a waterside view and I was delighted to find the en-suite had a bath. The room had Tea and coffee making facilities + biscuits and a fridge containing water and 2 little bars of chocolate; delightful. The staff were really kind, efficient and helpful. Breakfast (buffet style hot and continental) was delicious with continual restocking by staff. We sat outside to eat this morning. We ate in the restaurant one evening and the food was beautifully cooked and presented.
Hotel from the canal / waterfront
Breakfast outside
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Very friendly and helpful reception staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel! Had an amazing stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, in a good location. All staff very friendly and attentive.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for family visit
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely clean,spacious room,good customer service good amenities and lots to do in walking distance so brilliantly situated.we have stayed many times always been lovely
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're in Dudley its a great reliable choice
Stayed 1 night in Jan 2025

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