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Comfort Inn & Suites at CrossPlex Village

Property class: 2.5

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Photo gallery for Comfort Inn & Suites at CrossPlex Village

A Comfort Inn & Suites hotel with a modern design, featuring a prominent entrance and a parking area. - Comfort Inn & Suites at CrossPlex Village (Birmingham)
Lobby - Comfort Inn & Suites at CrossPlex Village (Birmingham)
A reception area with a wooden reception desk, a large wall-mounted C logo, and a ceiling with recessed lighting. - Comfort Inn & Suites at CrossPlex Village (Birmingham)
A modern kitchen with a buffet setup, including a coffee machine, fruit bowl, and various food containers. - Comfort Inn & Suites at CrossPlex Village (Birmingham)
A hotel room with two beds, a desk with a TV, a chair, a lamp, and a wardrobe. - Comfort Inn & Suites at CrossPlex Village (Birmingham)
You can look forward to free to-go breakfast, a gym, and a business center at Comfort Inn & Suites at CrossPlex Village. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and framed pictures on the wall.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 2

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk with a TV, and a window with curtains.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table, a lamp, and a view of the outdoors through a window with curtains.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(87 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

A large bed with white linens, a wooden headboard, a bedside lamp, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a framed picture on the wall.

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a framed picture on the wall.

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a chair, a desk with a lamp, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Two single beds with wooden headboards, a bedside table with a lamp, and a large window with curtains.

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Five Points West, a neighborhood in Birmingham, Comfort Inn & Suites at CrossPlex Village is in the entertainment district. Travelers who have shopping on the agenda can visit Riverchase Galleria and The Summit. McWane Science Center and Alabama Jazz Hall of Fame are also worth visiting. Visit our Birmingham travel guide
Map
2341 Crossplex Blvd, Birmingham, AL, 35208

What's nearby

  • An aerial view of a city with a large central campus, including a prominent brick building, green spaces, and a parking area.
    University of Alabama at Birmingham
    7 min drive - 6.0 miles
  • Birmingham CrossPlex
    3 min walk - 0.2 miles
  • Tuxedo Junction
    3 min drive - 1.4 miles
  • Erskine Hawkins Park
    3 min drive - 1.4 miles
  • Rickwood Field
    3 min drive - 1.5 miles

Getting around

  • Birmingham Station
    10 min drive
  • Birmingham International Airport (BHM)
    14 min drive

Restaurants

  • MamaNem Southern Kitchen
    2 min drive
  • discount meat market
    4 min drive
  • McDonald's
    5 min walk
  • Church's Texas Chicken
    2 min drive
  • Applebee's Grill + Bar
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 420 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Comfort Inn & Suites at CrossPlex Village pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites at CrossPlex Village?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Comfort Inn & Suites at CrossPlex Village?

Check-out is at 11:00 AM.

Where is Comfort Inn & Suites at CrossPlex Village located?

Located in Five Points West, this hotel is within 2 mi (3 km) of Birmingham CrossPlex, Tuxedo Junction, and Rickwood Field. Erskine Hawkins Park and Baptist Medical Center - Princeton are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn & Suites at CrossPlex Village Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 620 out of 1007 reviews
Rating 8 - Good. 222 out of 1007 reviews
Rating 6 - Okay. 87 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

Reviews

Verified review

10/10 Excellent

C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean hotel, near food, shopping and banks.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, easy to park, and location was close to interstate. Would stay here again!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease at check in Staff were friendly and helpful.excellent Breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in & check-out. Friendly staff. Clean room and good amenities
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Nicolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff very friendly. Breakfast was good. Lot of parking spaces
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Britnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at night and had a swift and easy check in. The room was very clean and we had no issues at all!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and helpful.Breakfast was wonderful
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Mable

Liked: Staff & service, amenities
I like my stay the room l clean
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel. Staff was A+++++++
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and personal was very nice.
Stayed 1 night in May 2026
Verified review

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice and helpful staff. Easy parking
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, all staff members were friendly, and they had a hot breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice area, surrounding area is sketchy. Staff friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Beds were very comfortable. Definitely would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was great! easy parking all around the building even close to doors to enter and go outside the building. I really enjoy my stay this is my 5th x staying at this comfort inn.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly nice and friendly. My room was clean, except for the refrigerator was not wiped out. I really wish they would do some sort of a quick pick up for breakfast for the nurses that have to be to UAB early in the morning. Parking was great.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and glad it had a walk in shower!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and conveniently right across from CrossPlex. The staff was friendly and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, breakfast was good and the employees friendly and respectful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Venessa

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was wonderful as always
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tammmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca ve breakfast selection, room was clean with a nice new shower and updated bathroom. Parking was decent and we didn’t have any problems.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities and room. Plenty of space. Felt safe traveling with kids.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Venessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I have to visit at UAB Highland Orthopaedic, My husband and I always stay at your hotel. The atmosphere is always pleasant. The room is welcoming, and the bathroom are clean. We appreciate the stay and the comfort. Thank you, will see you next year!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient. Great place to stay.
Stayed 1 night in Nov 2025