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Garner Hotel Birmingham South East by IHG

3.0 star property
Hotel with a 24-hour front desk, in the vicinity of The Mailbox

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Photo gallery for Garner Hotel Birmingham South East by IHG

Garden
1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Exterior
Bar (on property)
Bridge House Hotel in Birmingham's center offers a quiet garden retreat and conference facilities. Enjoy cooked-to-order breakfasts, in-room WiFi, and multilingual staff assistance.

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room (Cosy)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

Standard Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 1 Twin Bed

Room, 1 Double Bed (Cosy)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

Room, 1 Twin Bed (Cosy)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
47-49 Sherbourne Rd, Acocks Green, Birmingham, England, B27 6DX

What's nearby

  • Bullring & Grand Central - 10 min drive - 4.8 miles
  • The Mailbox - 10 min drive - 5.0 miles
  • National Exhibition Centre - 11 min drive - 5.6 miles
  • Utilita Arena Birmingham - 12 min drive - 5.7 miles
  • University of Birmingham - 13 min drive - 4.7 miles

Getting around

  • Birmingham Acocks Green Station - 1 min walk
  • Shakespeare Line Warwick Road Station - 3 min drive
  • Birmingham Airport (BHX) - 24 min drive

Restaurants

  • ‪Caspian Pizza - ‬7 min walk
  • ‪The Spread Eagle - ‬6 min walk
  • ‪Big John's - ‬2 min walk
  • ‪Greggs - ‬6 min walk
  • ‪The Journey's End - ‬17 min walk

About this property

Garner Hotel Birmingham South East by IHG

Hotel near The Mailbox
Located close to Bullring & Grand Central and Birmingham Cathedral, Garner Hotel Birmingham South East by IHG provides a garden and conference space. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), multilingual staff, and a 24-hour front desk
  • Smoke-free premises, 2 meeting rooms, and a banquet hall
Room features
All 51 rooms include comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and room service.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Wardrobes/closets, coffee/tea makers, and heating

Similar properties

Exterior

Coleshill Hotel by Greene King Inns

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
8.0 out of 10, Very Good, 431 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 732 square feet of conference space

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from February 26 2025 to September 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Birmingham Airport/NEC
Quality Airport/NEC
Quality Birmingham Airport/NEC
Quality Hotel Airport/NEC
Quality Hotel Birmingham Airport/NEC
Quality Hotel Birmingham South NEC
Quality Hotel NEC
Quality Birmingham South NEC
Quality NEC
Sure Hotel Best Western Birmingham South
Sure Best Western Birmingham South
Sure Best Western Birmingham
Bridge House Hotel Hotel
Bridge House Hotel Birmingham
Bridge House Hotel Hotel Birmingham
Sure Hotel by Best Western Birmingham South

Frequently asked questions

Is Garner Hotel Birmingham South East by IHG pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Garner Hotel Birmingham South East by IHG?

Self parking is available for GBP 5 per day.

What time is check-in at Garner Hotel Birmingham South East by IHG?

Check-in start time: 2 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 15 (subject to availability).

What time is check-out at Garner Hotel Birmingham South East by IHG?

Check-out is at 11 AM. Late check-out is available for GBP 15 (subject to availability).

Where is Garner Hotel Birmingham South East by IHG located?

Located in Acocks Green, this hotel is within 6 mi (10 km) of The Mailbox, Victoria Square, and Birmingham Botanical Gardens. University of Birmingham and Bullring & Grand Central are also within 6 mi (10 km). Birmingham Acocks Green Station is only a 2-minute walk and Shakespeare Line Warwick Road Station is 23 minutes.

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Garner Hotel Birmingham South East by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 62 out of 374 reviews
Rating 8 - Good. 130 out of 374 reviews
Rating 6 - Okay. 101 out of 374 reviews
Rating 4 - Poor. 49 out of 374 reviews
Rating 2 - Terrible. 32 out of 374 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was brilliant by staff very welcoming and nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near airport stay

We stayed here as a one night stop before an early departure for Birmingham airport. The place was very functional and had a spacious car park at the rear. We didn’t have time to try their breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfortable stay.

Excellent value for money. Peaceful, well equipped room, good parking. Will return again the next time I’m working in Solihull.
Stayed 1 night in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some aspects of the hotel are a bit dated but clean, well maintained and comfortable enough.
Stayed 1 night in Oct 2024

6/10 Okay

sandra

Liked: Cleanliness, staff & service, room comfort

Fairly decent stay

it was a decent room fairly clean only issue i had was that the water pump is extremely loud i was woken up at 6am when someone in one of the rooms above was showering other than this it was a decent stay fairly priced for the accommodations i paid %% quid for a twin room for one night
Stayed 1 night in Jan 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very clean hotel, lovely little room. Everything worked perfectly and it was nice and warm. Could have done with an extra pillow as there were only three, but otherwise very pleasant stay. Would highly recommend for a trip to Birmingham as it is right next to the train station, but you wouldnt know as you couldnt hear the trains from the room
Stayed 3 nights in Dec 2024

10/10 Excellent

COLLETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Basic hotel with clean and comfortable room. Good value for money. We did not eat in the restaurant but the menu was on the check in desk and I had a quick look and the prices seemed very reasonable.
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The one thing that let's the hotel down was we had to dine out the three nights we were there no dranght beer avaliable and the bottle offering was poor. I would think the meals would be good as the breakfast we fantastic for the price we paid for our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Akua

Liked: Cleanliness, staff & service, property conditions & facilities
It was just quite enough for me
Stayed 6 nights in Sep 2024

10/10 Excellent

Man Cho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i
Stayed 1 night in Jan 2025

2/10 Terrible

Gemma

Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy run down hotel

The whole place is filthy, the bed was clean which was a saving grace as we only needed thr rook for a few hrs before a flight, wooden fixtures rotting and falling apart, writing and marks on wall of room, carpets were absolutely filthy, bathroom the same. Avoid
Stayed 1 night in Feb 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, room comfort

Overnight

Our one night stay was fine room quite small and difficult to move around. But it was clean and the beds comfortable Bathroom was in desperate need of repair the bath panel was all broken but the shower worked well and it was all very clean We found the staff to be very welcoming and the breakfast chef was very good and cooked us fresh breakfast even thos we were late
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Dated
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but clean with window to the front. Clean bathroom with nice shower. Easy parking. Hotel is next to a railway station with trains in to the city but on the Sunday I was there, the last train was around 6pm. Didn’t try any food. It’s a short walk to a high street with Costa, Wetherspoons etc. Asked if late checkout was possible, was offered an extra hour for no charge. Staff were friendly and helpful. Hotel is very good for the price.
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Liked: Room comfort

Cheap and Cheerful.

The overall condition of the Hotel is a little bit run down and tired. It could do with some TLC and redecoration. On our first morning there was no hot water for a shower. However this was rectified promptly once we reported this to the staff. Also between the two of us (in a twin room), for 2 nights it only cost 67.50 each, so not too bad.
Stayed 2 nights in Sep 2024

6/10 Okay

Andy

Disliked: Property conditions & facilities
Good size carpark and it's free to use. Quick check on all information given. Room was up a flight of stairs, no lift available. The room was a good size for a single person. The bed was very very soft which I'm not a fan of!! Shower was good Wifi ok For the price I paid it definitely was not worth that amount! Location next to the train station and center, lots of nice walks close by. Not sure if I would stay again unless it was cheaper! And a firmer bed too !!!
Stayed 1 night in Oct 2024

4/10 Poor

Imdad

Disliked: Cleanliness, property conditions & facilities, room comfort

Not very happy

Pretty upset as I booked it for my parents and they had a rough time. They complained of bugs and insects and had to order a spray to get rid of them. The beds are not in the best condition and it’s a very tired looking place.
Stayed 3 nights in Jul 2024

4/10 Poor

Michael

Disliked: Staff & service, amenities
We informed the hotel that we would be arriving back from Turkey at 04.00am and asked for the correct dates to book. They told me to book the 18th and 19th and that it wouldn't be a problem checking in early. So that's what I did. After a 4 hour flight back to the UK we drove to the hotel at 05.00. The person at the reception desk said he had no record of the booking. He then checked for the next day and our booking was there. He then initially told me wife and I that we could not book in early and that we should have booked the previous day, but if we did that we would have to vacate the room at 11.00am. We needed longer than that as we were both exhausted. Eventually, after realising that he was really starting to annoy me, he agreed to give us a room, but we would have to vacate by 2.00pm. I also had to agree to pay a late check out fee. My wife and will never go to that hotel again. They were so unhelpful. The room was basic. Tiles were missing of the bath panel and the wardrobe was like something out of Narnia.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Property conditions & facilities, room comfort

Very very budget, would not use again.

The room was very small with a bad carpet stain and smell of smoke. The bathroom was so tiny I could barely use it. The hot water came out very hot but heavy brown with rust. The toilet did not flush properly, bed was cheap and smelly, very uncomfortably. Would not recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Kaiser

Liked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mumtaz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and local hotel to where i had to go
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Meh

Very meh. Found it very cold, until I found out I could turn the radiator on, then it got way too warm. Car park felt quite unsafe. You could hear every sound in the hotel. Decor was dated but fine. Check-in and check out was very quick.
Stayed 1 night in Jan 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service at reception and in the restaurant and at breakfast.
Stayed 2 nights in Dec 2024