Moor Hall Hotel, BW Premier Collection

4.0 star property
Hotel in Sutton Coldfield with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Moor Hall Hotel, BW Premier Collection

Exterior
Ballroom
Bar (on property)
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Moor Hall Hotel, BW Premier Collection, is next to a beautiful golf course in an eco-certified setting. Guests can enjoy Swedish massages and Ayurvedic treatments at the spa, dine at two restaurants, and relax with high-speed WiFi, an indoor pool, and a garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Parking included

Room options

Available filters for rooms
Showing 27 of 27 rooms

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 1
  • 1 Twin Bed

Comfort Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 2 Double Beds

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Jetted bathtub
Coffee/tea maker
Electric kettle
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Two Double Room

  • Sleeps 2

Superior Double Four Poster Room

  • Sleeps 2

Jacuzzi Suite

  • Sleeps 2

Deluxe Double Four Poster

  • Sleeps 2

Superior Room, 1 Double Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 Double Bed

Double Suite

  • Sleeps 2

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Jetted bathtub
Coffee/tea maker
Electric kettle
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.0 out of 10
Very good
(1 review)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 Double Bed

1 Double Bed, Non-Smoking, Superior Room, Garden View

  • Sleeps 2

1 Double Bed, Non-Smoking, Deluxe Room, Jetted Tub, Garden View

  • Sleeps 2

1 Double Bed, Superior Room, Free High Speed Internet, Extras, Music Device, Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

You may also like

About the neighborhood

Map
Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN

What's nearby

  • Sutton Park - 4 min drive - 1.5 miles
  • Belfry Golf Club - 8 min drive - 5.9 miles
  • Drayton Manor Theme Park - 14 min drive - 7.4 miles
  • Villa Park - 16 min drive - 7.8 miles
  • Utilita Arena Birmingham - 20 min drive - 10.2 miles

Getting around

  • Sutton Coldfield Station - 5 min drive
  • Birmingham Airport (BHX) - 27 min drive

Restaurants

  • ‪Plough & Harrow Sutton - ‬16 min walk
  • ‪Whitehouse Common Fish Bar - ‬3 min drive
  • ‪White Horse - ‬6 min drive
  • ‪Station Sutton Coldfield - ‬4 min drive
  • ‪Chase Farm Shop - ‬5 min drive

About this property

Moor Hall Hotel, BW Premier Collection

Upscale hotel adjacent to a golf course
You can look forward to a terrace, a coffee shop/cafe, and a garden at Moor Hall Hotel, BW Premier Collection. Indulge in a body scrub, a body wrap, and a facial at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and a porter/bellhop
  • A banquet hall, smoke-free premises, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms feature comforts such as 24-hour room service and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Flat-screen TVs with DVD players
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 14.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Pool fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel
Best Western Premier Moor Hall Sutton Coldfield
Best Western Premier Moor Hall
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
BW Premier Collection Moor Hall Hotel Sutton Coldfield
BW Premier Collection Moor Hall Hotel
BW Premier Collection Moor Hall Sutton Coldfield
BW Premier Collection Moor Hall
Moor Hall Hotel BW Premier Collection Sutton Coldfield
Moor Hall Hotel BW Premier Collection
Moor Hall BW Premier Collection Sutton Coldfield
Moor Hall BW Premier Collection
Moor Hall Hotel BW Premier Collection
Moor Hall Hotel, BW Premier Collection Hotel
Birmingham North Moor Hall Hotel BW Premier Collection
Moor Hall Hotel, BW Premier Collection Sutton Coldfield
Moor Hall Hotel, BW Premier Collection Hotel Sutton Coldfield

Frequently asked questions

Does Moor Hall Hotel, BW Premier Collection have a pool?

Yes, this property has an indoor pool.

Is Moor Hall Hotel, BW Premier Collection pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Moor Hall Hotel, BW Premier Collection?

Self parking is free at this property.

What time is check-in at Moor Hall Hotel, BW Premier Collection?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Moor Hall Hotel, BW Premier Collection?

Check-out is at 11 AM.

Where is Moor Hall Hotel, BW Premier Collection located?

Located in the heart of Sutton Coldfield, this spa hotel is 2.1 mi (3.5 km) from Sutton Park and within 6 mi (10 km) of Aston Wood Golf Club and Belfry Golf Club. Middleton Hall and Drayton Manor Theme Park are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Moor Hall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 237 out of 584 reviews
Rating 8 - Good. 200 out of 584 reviews
Rating 6 - Okay. 90 out of 584 reviews
Rating 4 - Poor. 36 out of 584 reviews
Rating 2 - Terrible. 21 out of 584 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surrounding gardens and spa with a swimming pool.
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was clean and well maintained. Breakfast and dinner service was good. Seating area in the bar was limited but patio heaters were provided for outside seating.
Stayed 1 night in Sep 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, staff very helpful. Rooms ideal, hope to eat in the restaurant at our next visit.
Stayed 1 night in Jul 2024

6/10 Okay

lawrence

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
TV menu listed various Apps, such as Netflix, player and ITVx, none seemed to work? Enjoyed our evening meal, Good food and the staff that served us we're delightful.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay at a pleasant hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The majority of the areas are4modern and well maintained. I got a free upgrade to a junior suite which was very nice indeed. The bar and restaurant were both lovely. It is an expensive hotel but I feel worth it. Lovely breakfast. Staff very friendly. I would highly recommend this hotel
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. We attended an evening wedding reception. The whole experience was good.
Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Hotel fine but not worth the price. Paid £200 for a superior room. No water provided. When asked at reception for water I was instructed to use vending machine if I wanted any. Cars parked right outside window.
Stayed 1 night in Jun 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

I had a great stay here. The room was comfortable. The spa facilities were good and i was impressed that hotel guests could join the fitness classes too. Staff were friendly and helpful. Breakfast had a great selection
Stayed 2 nights in Aug 2022

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay but got charged for breakfast Evan tho we didn’t go and receptionist said he would refund my whole 5o pounds
Stayed 1 night in Jan 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property/Location

Despite having to wait for someone to show up at the reception desk for like 10 mins, quite understandable having realized this place was hoppin' with a wedding and some other function going on. Property was clean and had a comfortable stay, bar staff very friendly and served late. Breakfast was good, parking free albeit this night it was tough to find a spot
Stayed 1 night in Sep 2024

6/10 Okay

Emma

Disliked: Property conditions & facilities, room comfort

Ok stay but get dated and not clean

The rooms are really dated and the beds are very uncomfortable, the bedding also has a strange smell to it. I woke up feeling like I needed to shower and leave
Stayed 1 night in Mar 2025

6/10 Okay

Jack Anthony

Liked: Cleanliness, staff & service
Staff room and grounds nice. Spa is a little run down which is unfortunate as it comes at an extra charge of £10 per head. Bar staff are slow but breakfast staff excellent!!
Stayed 1 night in May 2023

8/10 Good

Bev

Liked: Cleanliness
It is not suitable for disabled people, no lift and lots of stairs .
Stayed 1 night in Jun 2023

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities, room comfort

Ok but not great for the cost

Was ok. Not as good as when we went pre covid but maybe this was to be expected. Service could have been better and menu was limited.
Stayed 1 night in Feb 2023

6/10 Okay

Angela

Lovely Grounds. Breakfast was a good selection, but breakfast room is too small and too confined. Bedroom was lovely, modern decor, but mattress was terribly soft and worn down, very uncomfortable. Staff were friendly and polite, but there is a very sombre atmosphere about the place. Someone tried to the handle of our bedroom 3 times within the space of an hour between 2am and 3am! My charge from Expedia was £100 than the itinerary that I was emailed from Moor Hall direct!!??
Stayed 2 nights in Sep 2024

4/10 Poor

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Very Disappointing

My trip was very disappointing, On arrival it was hard to find a parking space. I chose this hotel as it was a spa hotel, upon arrival i was informed that the spa was out of service for the next 2 days which was disappointing. The shower head in my room was leaking as was the sink tap, I found a can of hair products on the chair in my room and the TV was on a table where you could only see half the screen from the bed. For a premier hotel that is charging premium rates I expect so much more.
Stayed 1 night in Jan 2025

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Birmingham business trip

Stayed many times very nice location. However receptionist on the morning of checkout was not very helpful. I requested a late check out for 12.30. She refused the request also didn’t make any attempt to satisfy the request. Just stated check out at 11 and someone had requested my room. I don’t believe this as check in is not until 2pm spoilt my impression of this hotel
Stayed 1 night in Jul 2022

8/10 Good

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Great location, reception were friendly and helpful on arrival and the room was spacious, comfortable and well appointed. The pool area was really nice, but too chilly to stay and lounge. Reception there was a little abrupt and overheard staff discussing "that Asian bloke who was here" which was distasteful. Refused a dining table at first on the Sun evening, went to reception and they were happy to book us on for 8pm? Meal was good but then had somebody else's coffees on our bill. Second night pre-booked, again great food, but incorrect drink served then server was snippy when I politely requested some lime or lemon in my G&T - not necessary behaviour really. Despite those small things and the GBNews set as the default TV Channel (??), we had a lovely relaxing stay and would recommend it to others.
Stayed 2 nights in Dec 2024

6/10 Okay

Ken

Stay was a short business trip. The staff are friendly but it almost seems robotic. Room was not cleaned very well. There was no shower gel the first morning so i removed the top of bottle and left it in the bath to show it needed replaced. It was still there when i came back so i can assume the bath/shower hasn't cleaned. Went ot irder room service and that wasn't available so I was booked into the restaurant which was a carvery. Food was fine.
Stayed 2 nights in Jan 2024

4/10 Poor

Mahnaz

Disliked: Cleanliness, property conditions & facilities
No air conditioner,in tge hotel?! Had to ask for the fan, no bottle of water, we had to buy tinny bottle of water for room, no fridge, tiniest room for double bed,in the garden table are all dirty food in the floor all afternoon and evening.for what i paid didnt worth at all.
Stayed 1 night in Aug 2022

10/10 Excellent

Warren

Nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff , great breakfast , really enjoyable stay
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A trip to old England!
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, would highly recommend and would certainly stay again. A super "English" expereince.
Stayed 2 nights in Sep 2025