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Best Western Plough & Harrow Hotel

3.5 star property
Travelers find peaceful garden retreats and two inviting bars at this Westside hotel, with British cuisine served at the Terrace Restaurant.

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Photo gallery for Best Western Plough & Harrow Hotel

A traditional brick building with arched windows and a sign reading "Plough & Harrow." - Best Western Plough & Harrow Hotel (Birmingham)
A hotel room with two beds, a desk, a chair, and a window with curtains. - Best Western Plough & Harrow Hotel (Birmingham)
An outdoor seating area with wicker furniture and a glass table, surrounded by greenery. - Best Western Plough & Harrow Hotel (Birmingham)
A spacious lobby with a grand piano, comfortable seating, ornate mirrors, and a patterned carpet. - Best Western Plough & Harrow Hotel (Birmingham)
A lobby with a grand piano, sofas, a bar area, and ornate mirrors. - Best Western Plough & Harrow Hotel (Birmingham)
Best Western Plough & Harrow Hotel offers a quiet garden retreat in Westside. Guests connect via in-room WiFi while enjoying British dishes at the Terrace Restaurant with garden views. The property features two bars and a banquet hall perfect for hosting special events.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Non Smoking

A bedroom with a bed, a nightstand, a window with curtains, and a view of the outside.

Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Premium bedding, desk, laptop workspace, soundproofing

Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Multiple Beds, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, a TV, and a window with curtains.

Superior Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Classic Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE CLASSIC KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

View all photos for DOUBLE DELUXE

Premium bedding, desk, laptop workspace, soundproofing

DOUBLE DELUXE

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Westside, a neighborhood in Birmingham, Best Western Plough & Harrow Hotel is in a shopping district and near the airport. Travelers eager for a bit of culture can stop by Cadbury World, while those who have shopping on the agenda may want to visit Broad Street and Bullring & Grand Central. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or National Exhibition Centre. Take an opportunity to explore the area for water adventures such as boat tours and other activities like golfing. Visit our Birmingham travel guide
Map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS

What's nearby

  • A greenhouse with a glass roof and a variety of cacti and succulents.
    Birmingham Botanical Gardens
    8 min walk - 0.4 miles
  • A historic building with classical architecture, a clock tower, and a clear blue sky.
    Broad Street
    9 min walk - 0.5 miles
  • A canal with buildings reflecting on the water, a bridge, and a clear blue sky.
    Gas Street Basin
    12 min walk - 0.7 miles
  • Hagley Road
    1 min walk - 0.0 miles
  • Utilita Arena Birmingham
    18 min walk - 1.0 mile

Getting around

  • Edgbaston Village Station
    4 min walk
  • Birmingham Five Ways Station
    13 min walk
  • Birmingham Airport (BHX)
    28 min drive

Restaurants

  • Fogo Bar & Kitchen
    4 min walk
  • The Ivy Bush
    3 min walk
  • Colbeh, Persian Kitchen & Bar
    6 min walk
  • The Garden House
    8 min walk
  • Lychee Garden Cantonese
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beauforts Traditional Pub
  • Terrace Restaurant

Things to do

  • Piano

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 22 and January 1.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13.5 per person
  • Self parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Plough & Harrow Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 15.00 per night.

What time is check-in at Best Western Plough & Harrow Hotel?

Check-in start time: 2 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Best Western Plough & Harrow Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10.00 (subject to availability).

Where is Best Western Plough & Harrow Hotel located?

Located in Westside, this hotel is within a 10-minute walk of Hagley Road and Broad Street. Utilita Arena Birmingham and University of Birmingham are also within 1 mi (2 km). Edgbaston Village Station is only a 4-minute walk and Five Ways Tram Stop is 12 minutes.

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Reviews

Best Western Plough & Harrow Hotel Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 351 out of 1001 reviews
Rating 8 - Good. 389 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

Reviews

Verified

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a very spacious car park and close to the city centre. Inside it was very grand with beautiful furnishings. The reception and check-in were extremely friendly and helpful….thank you Carly. Some of the bedrooms have had a major make over and we had one of these. Ginormous comfy bed and lovely modern bathroom. We also had an accessible room at the back of the hotel that meant no steps for my mother, which was a real bonus. The bar was wonderful and luxurious. Breakfast had a huge range from croissants, toast, yoghurts, fruit, cereal and of course an excellent hot breakfast. If you are visiting Birmingham centre you couldn’t ask for a better hotel.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Birmingham City centre (two minute walk to local tram stop) with out the expense of the large chain hotel groups, easy parking at an affordable rate, pleasant and efficient staff , well appointed room with good amenities. Choice of a well stocked bar serving drinks and food or hotel restaurant serving evening food and breakfast, whilst some parts are a little dated or tired the hotel is very comfortable and welcoming for a couple of nights stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mary E Malone

Liked: Cleanliness, staff & service, amenities
Quick check in, very friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, staff were so helpful and pleasant, very comfortable nights sleep, room kept warm in spite of freezing temperatures outside, everything spotless.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Few staff members but the ones there were were amazing, hardworking, wanted to please , polite and helpful. Nice bar area . Good size rooms with table and chairs. Lovely comfortable bed . Left my coat in the lounge and it was safely put away until I remembered. Good breakfast. Great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, property conditions & facilities
Decent old hotel. The staff were exceptional and everywhere was clean and tidy. I would stay there again if in the area
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Edgbaston Village tram station was super close by, which was handy for getting in and out of the city. The hotel felt safe, quiet, and clean. The staff were warm and friendly. My bed was very comfy, water in the shower was hot (not great pressure though). I had a lovely view out of my large window, and was fortunate to have three sunny days.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was buffet style with staff always checking and topping up plus always cleaning up and very helpful and friendly, poached eggs were lovely
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, breakfast was good. Only downfall was no evening meal available due to no chef.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities
Great staff and value for the heart of Birmingham
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Clean, tidy and helpful staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, amenities
What a lovely clean friendly hotel Very helpful and lovely Definitely recommend friends to stay with your accommodation
Stayed 1 night in Aug 2025
Verified

6/10 Okay

dilip

Was satisfactory for the price I paid wouldn’t go out of my way to rebook here Staff were absolutely fine Also issues with the plug hole in the
Stayed 2 nights in Feb 2026
Verified

8/10 Good

craige

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the historic feel to the main building. Room was excellent
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
This is one of the cleanest bathrooms in a hotel that I have stayed in. Parking could be a bit cheaper. Good location easy to get to town. Reception and staff friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Friendly staff on arrival and throughout. We were lucky enough to be given a free upgrade to a deluxe double for no particular reason. A lovely clean room ( thank you Gloria) with everything we needed. The bathroom was especially nice.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Great location for visiting the city centre. Shame about the £15 parking fee. Advised on booking that if we had booked direct with Best Western, the car park is free.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice spotless room but very cold due to motion activated heating system that did not work properly, ended up having a fan heater. All staff very helpful and polite.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Solved an issue we had quickly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful, older parts of the hotel look really great, old fashioned dark wood with a ton of character
Stayed 1 night in May 2025
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities
A nice hotel with easy access to getting to Central Birmingham
Stayed 4 nights in Apr 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a sensible price and the room was excellent loads of room with usable furniture and great bathroom , we had a problem with a TV and it was fixed within an hour , breakfast was ok all in all great value
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Alasdair Mark

Liked: Cleanliness, property conditions & facilities
Public areas clean and well presented. Room was spotless but a little tired. Odly we had a table lamp with a round pin plug but no round pin socket. A couple of bulbs were out. Heating too hot so left a window ajar. However would happily stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like this place - it’s not perfect but it’s still a fantastic place to stay. It’s always spotless. The beds are just amazing. Big windows for lots of light. Even the rooms that haven’t been refurbished yet have a nice old world charm about them!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Richard

Liked: Staff & service, room comfort
Whilst not unclean, rooms were a little tired and dated however, well priced and good access via Hagley road into the city centre. Great dedicated car parking onsite, although chargeable reasonable price for Birmingham. Good accomodation in comparison to some of the more expensive chain hotels. Staff very courteous and helpful. Nice pub serving Bar food and Drinks.
Stayed 1 night in Sep 2025