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Best Western Plough & Harrow Hotel

3.5 star property
Travelers find peaceful garden retreats and two inviting bars at this Westside hotel, with British cuisine served at the Terrace Restaurant.

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Photo gallery for Best Western Plough & Harrow Hotel

Exterior - Best Western Plough & Harrow Hotel (Birmingham)
Breakfast served, British cuisine, garden views - Best Western Plough & Harrow Hotel (Birmingham)
Lobby - Best Western Plough & Harrow Hotel (Birmingham)
Executive Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing - Best Western Plough & Harrow Hotel (Birmingham)
Lobby - Best Western Plough & Harrow Hotel (Birmingham)
Best Western Plough & Harrow Hotel offers a quiet garden retreat in Westside. Guests connect via in-room WiFi while enjoying British dishes at the Terrace Restaurant with garden views. The property features two bars and a banquet hall perfect for hosting special events.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Superior Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Executive Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Westside, a neighborhood in Birmingham, Best Western Plough & Harrow Hotel is in a shopping district and near the airport. Travelers eager for a bit of culture can stop by Cadbury World, while those who have shopping on the agenda may want to visit Broad Street and Bullring & Grand Central. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or Villa Park. Take an opportunity to explore the area for water adventures such as boat tours and other activities like golfing. Visit our Birmingham travel guide
Map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS

What's nearby

  • birmingham botanical gardens; Shutterstock ID 216873670; purchase_order: Comps; job: ; client: ; other:
    Birmingham Botanical Gardens
    7 min walk - 0.4 miles
  • Birmingham Town Hall UK
    Broad Street
    9 min walk - 0.5 miles
  • Gas Street Basin
    Gas Street Basin
    12 min walk - 0.7 miles
  • Hagley Road
    1 min walk - 0.0 miles
  • Utilita Arena Birmingham
    16 min walk - 0.9 miles

Getting around

  • Edgbaston Village Station
    4 min walk
  • Birmingham Five Ways Station
    13 min walk
  • Birmingham Airport (BHX)
    28 min drive

Restaurants

  • Fogo Bar & Kitchen
    4 min walk
  • Lychee Garden Cantonese
    3 min walk
  • The Garden House
    8 min walk
  • Colbeh, Persian Kitchen & Bar
    6 min walk
  • Domino's Pizza
    7 min walk

About this property

Best Western Plough & Harrow Hotel

Hotel near Utilita Arena Birmingham
Close to Broad Street and International Convention Centre, Best Western Plough & Harrow Hotel provides a terrace, a garden, and 2 bars. The on-site British cuisine restaurant, Terrace Restaurant, features garden views and breakfast. In addition to a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
  • Luggage storage, a banquet hall, and meeting rooms
  • A front-desk safe, wedding services, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Best Western Plough & Harrow Hotel feature thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in REST, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beauforts Traditional Pub
  • Terrace Restaurant

Things to do

  • Piano

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 22 and January 1.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13.5 per person
  • Self parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plough Harrow Hotel Birmingham
Plough Harrow Birmingham
Plough Harrow Hotel
Plough Harrow Hotel Birmingham
Best Western Plough Harrow Hotel
Best Western Plough Harrow Birmingham
Best Western Plough Harrow
Best Western Plough & Harrow
Best Western Plough & Harrow Hotel Hotel
Best Western Plough & Harrow Hotel Birmingham
Best Western Plough & Harrow Hotel Hotel Birmingham

Frequently asked questions

Is Best Western Plough & Harrow Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 15.00 per night.

What time is check-in at Best Western Plough & Harrow Hotel?

Check-in start time: 2 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Best Western Plough & Harrow Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10.00 (subject to availability).

Where is Best Western Plough & Harrow Hotel located?

Located in Westside, this hotel is within 1 mi (2 km) of Hagley Road, Broad Street, and Utilita Arena Birmingham. University of Birmingham and International Convention Centre are also within 1 mi (2 km). Edgbaston Village Station is only a 4-minute walk and Five Ways Tram Stop is 12 minutes.

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Reviews

Best Western Plough & Harrow Hotel Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 349 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, staff were so helpful and pleasant, very comfortable nights sleep, room kept warm in spite of freezing temperatures outside, everything spotless.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary E Malone

Liked: Cleanliness, staff & service, amenities
Quick check in, very friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

anthony

Liked: Cleanliness, property conditions & facilities
Decent old hotel. The staff were exceptional and everywhere was clean and tidy. I would stay there again if in the area
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was buffet style with staff always checking and topping up plus always cleaning up and very helpful and friendly, poached eggs were lovely
Stayed 1 night in Dec 2025
Verified

6/10 Okay

dilip

Was satisfactory for the price I paid wouldn’t go out of my way to rebook here Staff were absolutely fine Also issues with the plug hole in the
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, breakfast was good. Only downfall was no evening meal available due to no chef.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice spotless room but very cold due to motion activated heating system that did not work properly, ended up having a fan heater. All staff very helpful and polite.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Clean, tidy and helpful staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities
Great staff and value for the heart of Birmingham
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
This is one of the cleanest bathrooms in a hotel that I have stayed in. Parking could be a bit cheaper. Good location easy to get to town. Reception and staff friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Friendly staff on arrival and throughout. We were lucky enough to be given a free upgrade to a deluxe double for no particular reason. A lovely clean room ( thank you Gloria) with everything we needed. The bathroom was especially nice.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Great location for visiting the city centre. Shame about the £15 parking fee. Advised on booking that if we had booked direct with Best Western, the car park is free.
Stayed 1 night in Nov 2025
Verified

8/10 Good

craige

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the historic feel to the main building. Room was excellent
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alasdair Mark

Liked: Cleanliness, property conditions & facilities
Public areas clean and well presented. Room was spotless but a little tired. Odly we had a table lamp with a round pin plug but no round pin socket. A couple of bulbs were out. Heating too hot so left a window ajar. However would happily stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Solved an issue we had quickly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, amenities
What a lovely clean friendly hotel Very helpful and lovely Definitely recommend friends to stay with your accommodation
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like this place - it’s not perfect but it’s still a fantastic place to stay. It’s always spotless. The beds are just amazing. Big windows for lots of light. Even the rooms that haven’t been refurbished yet have a nice old world charm about them!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful and the old part of the hotel where we stayed was full of gorgeous oak panelling and high-ceilings rooms with cornicing. Our room (one level higher than standard) was clean and spacious with a large bathroom and facilities including hairdryer and iron. The sausages and bacon at breakfast were better than the budget offerings in many hotels. The shower we easily the best I’ve ever had in a uk hotel. Only gripes were a tv that only worked on certain channels, and no soap in the bathroom. I found the mattress and pillows too soft, but that was a personal preference and not the view of my roommate. Given the price of the room, great value.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, amenities
The hotel and room itself were lovely and clean. Great parking, quick and easy check in. Hotel location excellent for what we needed. Extremely disappointed that we were not made aware upon check in that there would be a rather loud party going on until past midnight, all of which could be heard from the room so unable to get to sleep until early hours of the morning. Also feeling let down about the breakfast, at £13.50pp I would have expected a lot more variety and availability however everything was almost run out and very limited options both cooked and continental, definitely not worth the money.
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a sensible price and the room was excellent loads of room with usable furniture and great bathroom , we had a problem with a TV and it was fixed within an hour , breakfast was ok all in all great value
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

Stay

Great location just outside clean air zone tram 5min walk away. Ubbers really close by
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Richard

Liked: Staff & service, room comfort
Whilst not unclean, rooms were a little tired and dated however, well priced and good access via Hagley road into the city centre. Great dedicated car parking onsite, although chargeable reasonable price for Birmingham. Good accomodation in comparison to some of the more expensive chain hotels. Staff very courteous and helpful. Nice pub serving Bar food and Drinks.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful, older parts of the hotel look really great, old fashioned dark wood with a ton of character
Stayed 1 night in May 2025
Verified

8/10 Good

LESTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast beautifully cooked. Best cooked breakfast I've had in any UK hotel. Ukrainian lady attending the dining room was very pleasant and attentive. Room comfortable if a tad cold on arrival (Mid Nov 2025). Instructions given at check-in for getting to my room were unclear; one option apparently being to drag my luggage through the dining room. Took the other option of traversing the overflow car park instead.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities
A nice hotel with easy access to getting to Central Birmingham
Stayed 4 nights in Apr 2025