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AC Hotel by Marriott Birmingham

4.0 star property
Central Birmingham hotel connected to a shopping center, steps from The Mailbox

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Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Deluxe Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed - double
Pillowtop bed
  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Canal View

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Canal View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL

What's nearby

  • The Mailbox - 1 min walk - 0.0 miles
  • O2 Academy Birmingham - 6 min walk - 0.4 miles
  • International Convention Centre - 8 min walk - 0.4 miles
  • Bullring & Grand Central - 10 min walk - 0.6 miles
  • Utilita Arena Birmingham - 11 min walk - 0.6 miles

Getting around

  • Brindley Place Tram Stop - 8 min walk
  • Birmingham (QQN-New Street Train Station) - 10 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Côte - ‬1 min walk
  • ‪Pad Thai Restaurant & Karaoke Bar - ‬4 min walk
  • ‪Elio Cafe - ‬2 min walk

About this property

AC Hotel by Marriott Birmingham

Upscale hotel near The Mailbox
Located close to The Alexandra Theatre and O2 Academy Birmingham, AC Hotel by Marriott Birmingham provides designer stores on site, a coffee shop/cafe, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
Other perks include:
  • Buffet breakfast (surcharge), access to a nearby health club, and express check-out
  • Express check-in, multilingual staff, and a TV in the lobby
  • A computer station, free newspapers, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 90 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 49-inch Smart TVs with cable channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

Frequently asked questions

Is AC Hotel by Marriott Birmingham pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at AC Hotel by Marriott Birmingham?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at AC Hotel by Marriott Birmingham?

Check-out is at noon. Late check-out is available for a fee.

Where is AC Hotel by Marriott Birmingham located?

Located in Birmingham City Centre, this hotel is within a 10-minute walk of The Mailbox, O2 Academy Birmingham, and The Alexandra Theatre. International Convention Centre and Victoria Square are also within 10 minutes. Brindley Place Tram Stop is 8 minutes by foot and Grand Central Tram Stop is 8 minutes.

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AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location by the canals and very friendly, efficient and accommodating check in
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Bernadine

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room, facilities and nearby parking but the staff made it extra lovely - so warm, friendly and welcoming!
Stayed 1 night in May 2025

8/10 Good

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to most things in Birmingham.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Fabulous location on the canal , lots of bars and restaurants around the hotel . Only a 6 minute walk to the Utilita arena . Hotel was spotless
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly check in staff who gave us an upgrade. Lavender bags to take to bed was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
rooms spotless and comfy . staff really helpful and friendly
Stayed 1 night in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities
Lovely hotel spotlessly clean wished I had got the name of the young lady on reception who went above and beyond with her helpfulness. One gripe though , the pillows were awful and gave me a neck ache
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in a great location
Stayed 1 night in Oct 2024

10/10 Excellent

Amara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was amazing Comfortable! Lovely location Will be back
Stayed 1 night in Jan 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff Excellent

Best hotel we have stayed in for a while. Staff were very friendly, hotel clean and location spot on. Really pleased!
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Masango Ngole

Liked: Cleanliness, amenities
Had a great weekend
Stayed 2 nights in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, with easy parking and access to restaurants or the City Centre
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Very comfortable hotel with friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Nupur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient central location to use as a base to meet up with friends
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff and hotel

Staff were all friendly and helpful. Would stay here again in a heartbeat
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little spot

Excellent spot for an overnight stay. Located central about a ten minute walk from New Street station. Facilities clean and rooms perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Beautiful hotel, friendly staff and great location overlooking the canal. Lots of great restaurants and bars within easy walking distance
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant night away, great location and nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Birmingham Hotel

Excellent second stay at the AC Hotel Birmingham. The location is ideal for a weekend visit. I would happily stay a third time…
Stayed 1 night in Nov 2024

10/10 Excellent

Sufyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, Great Location

Had a wonderful stay - the room itself was modern, clean and spacious with everything I needed and the staff were brilliant
Stayed 1 night in Nov 2024

2/10 Terrible

john

Disliked: Property conditions & facilities
Dressing gowns only one size didnt fit. Complained to staff they said there was nothing they could do as all one size across the hotel. Sink very poor didnt drain. I am expecting a 100 pounds returned to my card. Please look into this. Breakfasts cold and a complete waist of money
Stayed 2 nights in Jun 2025