AC Hotel by Marriott Birmingham

4.0 star property
Central Birmingham hotel connected to a shopping center, steps from The Mailbox

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Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Lobby
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room
Reception
Deluxe Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Located in the heart of Birmingham, AC Hotel by Marriott Birmingham offers a unique blend of style and sustainability. Discover designer stores on site, unwind with a coffee at the cafe, or get lost in a book from the library; enjoy laundry facilities, free WiFi, and helpful staff who have received top marks from previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Blackout drapes/curtains
  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Canal View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL

What's nearby

  • The Mailbox - 1 min walk - 0.0 miles
  • O2 Academy Birmingham - 6 min walk - 0.4 miles
  • International Convention Centre - 8 min walk - 0.4 miles
  • Bullring & Grand Central - 10 min walk - 0.6 miles
  • Utilita Arena Birmingham - 11 min walk - 0.6 miles

Getting around

  • Brindley Place Tram Stop - 8 min walk
  • Birmingham (QQN-New Street Train Station) - 10 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Medicine Bakery And Kitchen - ‬2 min walk
  • ‪Zizzi - ‬2 min walk
  • ‪Miller & Carter - ‬1 min walk

About this property

AC Hotel by Marriott Birmingham

Upscale hotel near The Mailbox
Located close to The Alexandra Theatre and O2 Academy Birmingham, AC Hotel by Marriott Birmingham provides designer stores on site, a coffee shop/cafe, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
Other perks include:
  • Buffet breakfast (surcharge), access to a nearby health club, and express check-out
  • Express check-in, an elevator, and a front-desk safe
  • Luggage storage, multilingual staff, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 90 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 49-inch Smart TVs with cable channels
  • Wardrobes/closets, recycling, and refrigerators

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

Frequently asked questions

Is AC Hotel by Marriott Birmingham pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at AC Hotel by Marriott Birmingham?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at AC Hotel by Marriott Birmingham?

Check-out is at noon. Late check-out is available for a fee.

Where is AC Hotel by Marriott Birmingham located?

Located in Birmingham City Centre, this hotel is within a 10-minute walk of The Mailbox, O2 Academy Birmingham, and The Alexandra Theatre. International Convention Centre and Victoria Square are also within 10 minutes. Brindley Place Tram Stop is 8 minutes by foot and Grand Central Tram Stop is 8 minutes.

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Reviews

AC Hotel by Marriott Birmingham Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 655 out of 1019 reviews
Rating 8 - Good. 242 out of 1019 reviews
Rating 6 - Okay. 62 out of 1019 reviews
Rating 4 - Poor. 34 out of 1019 reviews
Rating 2 - Terrible. 26 out of 1019 reviews

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area with pubs & restaurants. Great staff!
Stayed 1 night in Sep 2025

10/10 Excellent

jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice staff. Good amenities.
Stayed 8 nights in Sep 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location by the canals and very friendly, efficient and accommodating check in
Stayed 1 night in Jun 2025

10/10 Excellent

OANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is its biggest asset. It was close enough to walk to most things but far enough away to not feel congested. Very close to train stations. A small grocery store right next door. The room was clean and spacious.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in a great location
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always choose the Mailbox hotels ( this one and the Malmaison) if possible when traveling for work in Birmingham. Very convenient for restaurant and parking options- hotel amenities and breakfast all good.
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, check in was quick and efficient. They allowed me to check in early without any fuss. Lobby itself has a coffee shop and a bar which is nice. The regular rooms are of a good size, beds are comfy. TV allows you to connect your phone to it, which is great as many hotels restrict this. Plenty of teas and coffees in the room. The only real downside I found during my stay was the shower head didn’t want to stay central and would’ve liked a little more heat from the shower. Otherwise it’s a great hotel, everything is super close and walkable. Would stay again
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, quiet. Just what I needed
Stayed 1 night in Jun 2025

10/10 Excellent

Amara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was amazing Comfortable! Lovely location Will be back
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Beautiful hotel, friendly staff and great location overlooking the canal. Lots of great restaurants and bars within easy walking distance
Stayed 1 night in Nov 2024

10/10 Excellent

Masango Ngole

Liked: Cleanliness, amenities
Had a great weekend
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little spot

Excellent spot for an overnight stay. Located central about a ten minute walk from New Street station. Facilities clean and rooms perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Birmingham Hotel

Excellent second stay at the AC Hotel Birmingham. The location is ideal for a weekend visit. I would happily stay a third time…
Stayed 1 night in Nov 2024

10/10 Excellent

Sufyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, Great Location

Had a wonderful stay - the room itself was modern, clean and spacious with everything I needed and the staff were brilliant
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, relaxed atmosphere
Stayed 1 night in Mar 2023

10/10 Excellent

Wing Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We used the room to prepare for our wedding ceremony. Thank you very much to the reception staff for their help!
Stayed 1 night in Apr 2025

8/10 Good

trudy

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully situated.
Stayed 4 nights in Aug 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back - it’s a great hotel!

Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.
Stayed 1 night in Oct 2024

8/10 Good

Shinwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location - plenty of places you can dine and entertain. very pleasant staff. the bed was very comfortable!
Stayed 1 night in Jul 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location for the canal area an close to walk to Utilita Arena
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The local is perfect, close to the train station. There are variety of choices for restaurants nearby with a nice canal to walk along with. The staffs are friendly and helpful and the breakfast is good.
Stayed 5 nights in Apr 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Just one night but lovely hotel. Comfortable, clean and excellent service- what more do you need. Would recommend.
Stayed 1 night in Sep 2024