Birkenheide Vacations

Hello fellow travellers! We are delighted to bring you this review. As seasoned OS travellers we have had many varied experiences with accommodation and rarely do we find a true gem: this is one in Frankfurt city! From the moment we arrived for our one night stay to our transport pickup to the airport, the service was outstanding! They gave us a free late checkout, a nice spacious room & at no charge to hold all our luggage whilst we explored the city today: we arrived back & they graciously allowed us to sit in their foyer area for 2.5hrs whist waiting for our pickup: cold water was offered while waiting: plenty of nice ‘touches’ for this short stay. The staff went out of their way to look after us very well. The location and facilities were exactly as always, as supplied by Expedia: they are our preferred accommodation supplier for all our OS trips: simply brilliant! So, how did we rate this stay: a solid 5 Stars from us: we cannot think of any negatives. They are very close to transport at 3 kms from the city centre & a major shopping centre being 500 meters away. We go be this travellers gem the highest recommendation possible at below the A$200 price point: it balances value for money with super service, location & a quiet environment. A superb find! Happy travels, GreyNomads.

The lock on the door is broken and the door closer is broken. I had to push the screws in so that I can close the door. I didn't feel secure in the hotel; also, the elevator was not working as well. I had to go back to the car to leave the luggage and get a few things so I can get over for one night.

Clean room and helpful staff

Amazing hotel!

Friendly and helpful staffs, clean and spacious room, near to U station & REWE market + cafe and restaurant within walking distances👍 Would recommend this hotel to anyone 👌

The hotel itself is fine. Rooms were well maintained and quiet. The property, once you got in it, was nice. The problem is that the hotel abuts on one of the worst neighborhoods in the city. You go in the wrong direction and you see unbelievable amounts of open drug use and squalor. That kind of ruined the experience for us.