Residencias en Birkenhead

“No”

“The room was functional but definitely not spacious. The shower extractor fan was not working, which the cleaning staff were clearly very aware of but no repair, causing the whole room to steam up badly. There were NO 120/240volt 2 pin shaver/toothbrush plug sockets anywhere, only USB, poor. We could see a nice quiet garden from our window but prohibited from using it, being reserved for sauna guests. On our first night one of our guests starters didn't arrive until most others had finished...

“Lovely building but service is poor and the food/breakfast is terrible. Cleaning not great either. We stayed in a room with multiple power cable extension leads/plugs Daisy chained across the floor… no way this is legal in UK. ”

“The hotel were it is situated is a perfect location for visiting chester etc. On arrival the staff at the reception desk were very polite ,welcoming and helpful. When going to the room the corridors were very squeaky to walk on. On entering the room again the floors in the room were also squeaky to walk on . Could hear the guests next door. The room was small not what i expected.The cleaniness of the room was appauling,liquid stains on the bathroom door,thick dust along the skirting boards in...

“Thr Hotel was ok, but I"ve had a big prpblem with EXPEDIA. DON'T BOOK WUITH THEM !!! I had to leave the Hotel after the first night because I have a sight disability and it was difficult for me to reach the room. The Hotel was ok with it and told me they didn´t opose to the return of the money I had paid for the resting 4 nights. But Expedia don't want to return it to me. So, they keep 726 pounds that don't belong to them. I think I'll have to sue Expedia. ”

“Nos dieron cuartos viejos con colchones del siglo pasado, olían a caño y se les metía el frío y el ruido, hay una sección que se ve nueva y nos dieron la peor por coincidencia? Porque creen que los mexicanos traemos plumas o porque como vienes con hotels.com ya no puedes hacer nada”

“La habitación estaba sucia, el baño también, no servía el teléfono, no limpiaban la habitación. Pedí todos los días que repararan el teléfono y en mis 3 días de estancia, no repararon nada, por lo tanto, si necesitabas limpieza o shampoo o algo, tenías que ir directamente al escritorio a pedirlo, aunque no harían caso ya que solo lo escribían y no hacían nada. De los peores hoteles de esta cadena que regularmente son muy buenos hoteles.”