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Promenade Hotel Bintulu

3.5 star property
Hotel in Bintulu with a 24-hour front desk and a restaurant

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Photo gallery for Promenade Hotel Bintulu

Executive Suite | Minibar, in-room safe, desk, soundproofing
Executive Suite | Bathroom | Shower, free toiletries, hair dryer, slippers
Breakfast area
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Bidet
Private bathroom
Hair dryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Bidet
Private bathroom
Hair dryer
Minibar
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Bidet
Bathrobes
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000

What's nearby

  • Assyakirin Commerce Square - 8 min walk - 0.5 miles
  • Taman Tumbina Bintulu - 18 min walk - 1.0 mile
  • Kelab Golf Bintulu - 3 min drive - 1.8 miles
  • Tanjung Batu Beach - 4 min drive - 1.4 miles
  • The Spring - 4 min drive - 2.7 miles

Getting around

  • Bintulu (BTU) - 17 min drive

Restaurants

  • ‪Family Kopitiam - ‬3 min walk
  • ‪Coup de Grill - ‬5 min walk
  • ‪Marrybrown Bintulu Central - ‬3 min walk
  • ‪Ayam Penyet RIA - ‬1 min walk
  • ‪Farley Cafe Corner - ‬2 min walk

About this property

Promenade Hotel Bintulu

Hotel in the business district
Dry cleaning/laundry services, a bar, and a business center are just a few of the amenities provided at Promenade Hotel Bintulu. The on-site Fusion cuisine restaurant, Peppers Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • RV/bus/truck parking, a roundtrip airport shuttle (surcharge), and wedding services
  • An elevator, free newspapers, and luggage storage
Room features
All 183 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Peppers Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

Is Promenade Hotel Bintulu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Promenade Hotel Bintulu?

Self parking is free at this property.

What time is check-in at Promenade Hotel Bintulu?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Promenade Hotel Bintulu?

Check-out is at noon.

Does Promenade Hotel Bintulu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM–6 PM at scheduled times. A fee of MYR 50 per vehicle applies.

Where is Promenade Hotel Bintulu located?

Located in the heart of Bintulu, this hotel is within a 15-minute walk of Assyakirin Commerce Square and Wisma Bintulu. Taman Tumbina Bintulu and Tanjung Batu Beach are also within 2 mi (3 km).

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Promenade Hotel Bintulu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 55 out of 144 reviews
Rating 8 - Good. 66 out of 144 reviews
Rating 6 - Okay. 18 out of 144 reviews
Rating 4 - Poor. 5 out of 144 reviews
Rating 2 - Terrible. 0 out of 144 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & nice

Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very good

Good!!!
Stayed 7 nights in Apr 2021

8/10 Good

Amery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air cond

Air cond not so cold
Stayed 2 nights in Jul 2024

6/10 Okay

Chong Siew

Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big enough and bed is quite comfortable. Cleaned and a lot of amneties are provided such as shaver, lotion and conditioners. One thing bad about the property is parking is insufficient
Stayed 1 night in Apr 2025

10/10 Excellent

mohd haikal

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 아주 맛있었고, 숙소도 깔끔하고 편안했습니다.
Stayed 5 nights in Jan 2025

10/10 Excellent

Flowone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

Pilsun

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Zaim

Stayed 2 nights in Sep 2024

10/10 Excellent

Yee Pin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Flowone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

SUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

6/10 Okay

KWAN YEUN

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Chang ryol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Poh ching

Stayed 2 nights in Nov 2023

10/10 Excellent

Fumito

Stayed 1 night in Sep 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

benoit

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023