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Kemena Plaza Hotel

Property class: 3

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Photo gallery for Kemena Plaza Hotel

A multi-story hotel with a modern design, featuring a prominent curved facade and multiple balconies. - Kemena Plaza Hotel (Bintulu)
A lobby with two large, cylindrical columns with patterned fabric and a reflective base. - Kemena Plaza Hotel (Bintulu)
A modern building with a glass facade, outdoor seating area with tables and chairs, and a clear blue sky. - Kemena Plaza Hotel (Bintulu)
A restaurant with wooden tables and wicker chairs, a high ceiling with exposed beams, and a polished wooden floor. - Kemena Plaza Hotel (Bintulu)
A reception area with a marble counter, two yellow chairs, a small round table, and a computer monitor. - Kemena Plaza Hotel (Bintulu)
At Kemena Plaza Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a sauna. The on-site Regional cuisine restaurant, Orchid Garden, offers breakfast, lunch, and dinner. Guests can connect to free WiFi in public areas.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

A hotel room with four beds arranged in a U-shape, wooden flooring, and a large window with blinds.

Family Room, Multiple Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Triple Room, Multiple Beds

A hotel room with two beds, a sofa, and a painting on the wall.

Deluxe Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

A neatly made bed with a white comforter and two beige pillows, a brown and gold patterned throw blanket, and a small bedside table with a lamp.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, bedside table, and a small desk. There is a bathroom with a sink and mirror.

Executive Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Bintulu is home to Kemena Plaza Hotel. Council Negeri Memorial and Wisma Bintulu are local landmarks, and some of the area's activities can be experienced at Borneo International Kite Festival Site and Kelab Golf Bintulu. Visit our Bintulu travel guide
Map
No. 116, Taman Sri Dagang, Jalan Abang Galau, Bintulu, Sarawak, 97000

What's nearby

  • Tua Pek Kong
    5 min walk - 0.3 miles
  • Pasar Utama Bintulu
    6 min walk - 0.4 miles
  • Council Negeri Memorial
    11 min walk - 0.6 miles
  • Bintulu Old Airport Site Park
    11 min walk - 0.6 miles
  • The Spring
    2 min drive - 0.9 miles

Getting around

  • Bintulu (BTU)
    21 min drive

Restaurants

  • Puteri Corner
    5 min walk
  • Spring Garden Cafe
    2 min walk
  • Daily food centre
    2 min walk
  • Hoover Hotel Bintulu
    4 min walk
  • Scr
    18 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orchid Garden

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Kemena Plaza Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Kemena Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Kemena Plaza Hotel?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Kemena Plaza Hotel?

Check-out is at noon.

Where is Kemena Plaza Hotel located?

Situated in Bintulu, this hotel is within a 10-minute walk of Tua Pek Kong and Pasar Utama Bintulu. Council Negeri Memorial and Bintulu Old Airport Site Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kemena Plaza Hotel Reviews

6.2

6.8

Cleanliness

6.8

Location

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 5 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good job
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It's been undergo renovation and rebranding. New style and modern. With local attraction.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Disappointed

Very disappointing. Booked through Hotels. com, it was stated the the family room got 2 double beds and 2 twin beds for 6 of us. However the room only got 4 twin beds, how to accommodate 6 of us? After complained, hotel only gave us 1 extra bed!!! 1 of us had to stay at friend's house. That day, the whole hotel don have hot water supply due to something wrong with the solar system. All have to bath with cold water. The lobby area no air con as something broke down. No WiFi in room, only available at lobby area.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please improve

Not so good
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room facilities need to be properly maintain esp toilet
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice and comfortable. Friendly staff too
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel, good value for money.

Check-in was a breeze. Friendly staff.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
出張で使用する分にはいいが、カップル、夫婦での滞在はお勧めできません。 滞在費は安いが施設の老朽化が目立ち清潔感がない。
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

ガックリ

ホテル、部屋共に古い。写真と実態が異なる 廊下は少し異臭(カビ臭い)がした 朝食のバイキングは種類が少なく、品切れがあった
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Happy

Was only for one night , but there was no toilet paper so I requested some but when house keeping came to the room she informed me that there was no longer any stock left. I was not very impressed with this being a large hotel , you pay for all the comforts and facilities and then told they don't have anything . Shall not be staying there again, very disappointing
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018