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Greens Hotel & Suites

3.0 star property
Indonesian flavors await at The Lobby Cafe, while practical amenities like dry cleaning and luggage storage make stays effortless at this welcoming property

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Photo gallery for Greens Hotel & Suites

Front of property - Greens Hotel & Suites (Bintulu)
Lounge - Greens Hotel & Suites (Bintulu)
View from room - Greens Hotel & Suites (Bintulu)
Interior entrance - Greens Hotel & Suites (Bintulu)
Deluxe Twin | Minibar, in-room safe, desk, free WiFi - Greens Hotel & Suites (Bintulu)
Travelers enjoy a complete experience at Greens Hotel & Suites. Indonesian cuisine delights at The Lobby Cafe, the on-site hair salon prepares guests for evenings out, in-room WiFi keeps everyone connected, and shopping opportunities on the premises add convenience to the stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, free WiFi

Standard Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, free WiFi

Deluxe King

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, desk, free WiFi

Executive Deluxe Room

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Greens Suites Room

Greens Suites Room | Minibar, in-room safe, desk, free WiFi

Greens Suites Room

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Minibar, in-room safe, desk, free WiFi

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Premier Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Minibar, in-room safe, desk, free WiFi

Deluxe Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Room

Minibar, in-room safe, desk, free WiFi

Standard Room

  • Sleeps 2

Greens Suites

  • Sleeps 2

Premier King Room

  • Sleeps 2

Executive Deluxe Room

  • Sleeps 2

Premier Twin

  • Sleeps 2

About the neighborhood

Located in Bintulu, Greens Hotel & Suites is connected to a shopping center. The Spring and Pasar Utama Bintulu are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tanjung Batu Beach and Pulau Binai. Visit our Bintulu travel guide
Map
Bintulu Commerce Square, H01 & H02, Along Jalan Diwarta, Bintulu, Sarawak, 97000

What's nearby

  • The Spring
    8 min walk - 0.5 miles
  • Pasar Utama Bintulu
    2 min drive - 0.9 miles
  • Tua Pek Kong
    2 min drive - 0.9 miles
  • Tanjung Batu Beach
    6 min drive - 2.5 miles
  • Kelab Golf Bintulu
    7 min drive - 4.3 miles

Getting around

  • Bintulu (BTU)
    28 min drive

Restaurants

  • Restoran Al-Madina (02)
    4 min walk
  • Ain Little Kitchen
    2 min walk
  • Puteri Food People Independent Cafe
    4 min walk
  • Moss Coffee
    1 min walk
  • Warisan Tok Mek
    3 min walk

About this property

Greens Hotel & Suites

Hotel connected to a shopping center
Shopping on site, a coffee shop/cafe, and a hair salon are just a few of the amenities provided at Greens Hotel & Suites. The on-site Indonesian cuisine café, The Lobby Cafe, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • 1 meeting room, a banquet hall, and free newspapers
  • Luggage storage, a 24-hour front desk, and a front-desk safe
Room features
All 160 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Cafe

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Greens Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Greens Hotel & Suites?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Greens Hotel & Suites?

Check-out is at noon.

Where is Greens Hotel & Suites located?

Located in the heart of Bintulu, this hotel is within 1 mi (2 km) of The Spring and Pasar Utama Bintulu. Tua Pek Kong and Assyakirin Commerce Square are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Greens Hotel & Suites Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 31 out of 66 reviews
Rating 8 - Good. 23 out of 66 reviews
Rating 6 - Okay. 9 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

Reviews

Verified

10/10 Excellent

Ooi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort hotel stay in Bintulu city center
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Khairolnizam Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and very comfortable.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a night stay during this work trip. Hotel is good enough. It is not that new and room does look aged.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay & best price for short business visit

Arrived hotel and requested for early check in on 4th Oct around 10am. The reception guy was very friendly and helpful with my request. He politely advised the room not ready and after few minutes he called me from the lobby and found the suitable room but asking whether am I okay with smoking floor. So, managed to check in earlier than expected. Room was tidy and good stay! Thanks to reception guy which I forgot his name but he shall get a salary raise for his politeness. Keep it up!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Ooi

Liked: Cleanliness, staff & service, property conditions & facilities
nice and modern hotel within the town of Bintulu
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Heng Wai

Liked: Staff & service
walkable to main shopping areas and a lot selection of foods.
Stayed 2 nights in May 2025
Verified

8/10 Good

Chong Siew

Liked: Cleanliness, staff & service, property conditions & facilities
Uniquely placed
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Benjamin

Liked: Staff & service
The carpet got smell and no hot water
Stayed 1 night in May 2024
Verified

2/10 Terrible

Abdullah

Disliked: Staff & service, room comfort

Pay for breakfast for 1 person? - Won't come again

The hotel is new however the room is small. I booked the room for 2 people. But the free breakfast provided is only for one person. The restaurant asked me to pay for the breakfast. When I argued this matter, the attendant explained that the hotel only provides free breakfast only for one guest which is ridiculous. It was very uncomfortable when a representative from the restaurant came to us as we checked out and said we have not paid for the other breakfast we asked for.
Verified

6/10 Okay

Ellen

Liked: Cleanliness, staff & service, amenities
1st day I stayed in room 2211 the aircon is not functioning well. I asked to transfer to room 2506 but the TV condition is rather poor and shower area is floated
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

MICHAEL

Disliked: Cleanliness, property conditions & facilities

purely business-oriented hotel, dirty cups

The rooms are basic and pretty small, your usual business hotel Walls are thin and you can hear the neighbouring room opening and closing doors/taking shower. The room clearly needs maintenance and cleaning. They gave only two sachets of (2) sugar and creamer, and provide a price list for more. What is really unacceptable is the cups are dirty and stained brown. Its attached to a dead mall and not within easy walking distance of anything interesting Stayed only for a night, I would not recommend.
Stayed 1 night in Nov 2022
Verified

8/10 Good

TING LOONG

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room and toilet is a bit filthy
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Chan choo

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

I booked for my colleague for his business trip recently, he said it was really comfortable
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay very nice biew and food is good
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, great staff, clean and comfortable rooms
Stayed 2 nights in Jan 2021
Verified

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good location and walkable. Good rooms with nice views
Stayed 4 nights in Jul 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I find it really rude that the housekeeping staff won't stop ringing the bell while I sleep until I turn on the do not disturb light. Please stop this practice. Your cafe staff is terrible and slow with only 3 tables occupied
Stayed 3 nights in Jun 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good value for money, good location, clean and comfortable rooms
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that the hotel is new, rooms are big and the junior suite is comfortable. I dislike the steps leading up to the main entrance and the fact that the bell boy or concierge merely hang back and watch you struggle with your luggage up those stairs. I also dislike the dim lighting in the living room of the junior suite especially at the work table area making reading very strenous.
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable room
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Your new front desk staff keeps messing up. She needs to pay attention and take her job more seriously.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, breakfast can be better
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and nice hotel. love it, luxury
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Fazlee

Liked: Cleanliness, staff & service, room comfort

Please improve wifi

Bad Very very poor wifi speed No reception foe tv1,tv2,tv3. Good Friendly staff Very clean housekeeping
Stayed 4 nights in Dec 2019