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Bintan Lagoon Resort

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

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Photo gallery for Bintan Lagoon Resort

2 outdoor pools
Golf
Minibar, in-room safe, desk, iron/ironing board
Front of property
TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Gym
  • Housekeeping
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 3 Bedrooms

TV

Villa, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
  • 140 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, Multiple Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, Multiple Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
  • 325 sq m
  • Sleeps 10
  • 1 King Bed and 5 Twin Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Ceiling fan
Bathrobes
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Bathrobes
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Sea View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Bathrobes
Shower/tub combination
  • 37 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Villa, 4 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, 4 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
  • 185 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

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About the neighborhood

Map
Jalan Indera Segara Site A12, Lagoi, Bintan, Bintan Island, 29155

What's nearby

  • Bintan Lagoon Resort Golf Club - 5 min walk - 0.3 miles
  • Lagoi Bay Lake - 17 min drive - 5.4 miles
  • Lagoi Bay Beach - 19 min drive - 6.0 miles
  • Plaza Lagoi - 19 min drive - 6.0 miles
  • Bandar Bentan Telani Ferry Terminal - 20 min drive - 10.0 miles

Restaurants

  • ‪Warung Yeah - ‬18 min drive
  • ‪The Dining Room - ‬21 min drive
  • ‪Tree Tops - ‬29 min drive
  • ‪Fiesta - ‬11 min walk
  • ‪The Bar - ‬22 min drive

About this property

Bintan Lagoon Resort

Luxury family-friendly resort by the ocean
An adjacent golf course, a nightclub, and a swim-up bar are just a few of the amenities provided at Bintan Lagoon Resort. This resort is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. Treat yourself to a facial, reflexology, or a hot stone massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Fitness classes are offered at the gym; other things to do include scuba diving, snorkeling, and motor boating. In addition to a poolside bar and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with a swim-up bar
  • Buffet breakfast (surcharge), a free ferry terminal shuttle, and bike rentals
  • An outdoor tennis court, babysitting (surcharge), and massage treatment rooms
  • Smoke-free premises, a front-desk safe, and ATM/banking services
Room features
All 470 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Balconies or patios, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available for a fee: SGD 35 for adults and SGD 23 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fiesta
  • Haskell's Cafe
  • Miyako Restaurant
  • Nelayan
  • Verandah Cafe

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Motor boating
  • Nightclub
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis lessons
  • Water skiing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 73.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 35 for adults and SGD 23 for children
  • Rollaway bed fee: SGD 73.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bintan Lagoon
Bintan Lagoon Resort
Bintan Resort
Bintan Resort Lagoon
Lagoon Bintan
Lagoon Bintan Resort
Lagoon Resort Bintan
Resort Bintan
Resort Bintan Lagoon
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Resort
Bintan Lagoon Resort Bintan
Bintan Lagoon Resort Resort Bintan

Frequently asked questions

Does Bintan Lagoon Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Bintan Lagoon Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Bintan Lagoon Resort?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bintan Lagoon Resort?

Check-out is at 11 AM.

Where is Bintan Lagoon Resort located?

Located in Bintan, this beachfront resort is next to a golf course, 3.1 mi (4.9 km) from Ria Bintan Golf Club, and within 9 mi (15 km) of Lagoi Bay Beach and Bandar Bentan Telani Ferry Terminal. Lagoi Bay Lake and Pulau Marawang are also within 9 mi (15 km).

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Bintan Lagoon Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 134 out of 884 reviews
Rating 8 - Good. 350 out of 884 reviews
Rating 6 - Okay. 256 out of 884 reviews
Rating 4 - Poor. 97 out of 884 reviews
Rating 2 - Terrible. 47 out of 884 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10

Stayed 1 night in Aug 2019

10/10

Stayed 4 nights in Mar 2020

6/10

Stayed 2 nights in Mar 2020

6/10

Hotel sans vie, (épidémie coronavirus et saison Des moussons). Nous devions être entre 40 et 70 clients. Malgré ce petit nombre de clients, le service était déplorable. Le personnel, qui était plus que suffisant, se trompait dans la prise des commandes (même les commandes les plus simples du style : 2 pasta du mois et 2 pizzas du mois). Nous avons reçu 3 plats sur 4 après plus de 45 minutes d’attente. En plus les plats n’arrivaient jamais ensemble. En fait nous mangions chacun notre tour à la même table 😡. Vu le peu de clients, ils avaient regroupé l’ensemble des cartes des différents restaurants dans le resto principal ( Fiesta).... C’est peut être aussi pour cela que nous attendions aussi longtemps nos plats !!!! Concernant les chambres et les espaces extérieurs , une rénovation s’impose. (Mauvaise isolation thermique (Fenêtres et portes en vous rongées par la pluie et le sel de la mer) et acoustique, rouille etc) le hall d’entrée , quant à lui est magnifique 👍. La plage près des villas est très belle, par contre celle près de la piscine ressemble à une déchèterie. Les infrastructures sportives sont là mais très mal entretenues. Le coin pour les tous petits avaient l’air très sympathique (non pratique car nous voyageons avec des ados). P En fait nous avions l’impression d’être déjà en quarantaine avant notre retour en France. Si nous avions su ça avant nous aurions annulé notre petit séjour de 4 jours (qui nous a semblé une éternité) et serions restés à Singapour 🇸🇬.
Stayed 4 nights in Feb 2020

6/10

The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19.
Stayed 3 nights in Feb 2020

4/10

Stayed 4 nights in Feb 2020

10/10

Amazing resort, everything is clean and well kept, all the staff are well presented and attentive. We had one small problem, spoke to ANITA at the front desk, she handled it quickly and professionally. DAVID on the front desk was also very helpful. Highly recommend this resort.
Stayed 1 night in Feb 2020

10/10

Great place to stay enjoyed everything. Food was very well prepared and tasty. Staff were attentive and well trained. Property is huge and well maintained. Had two minor incidents, Anita immediately took control and speedily dealt with the situation professionally. Could not recommend this hotel enough for what is has to offer.
Stayed 1 night in Feb 2020

6/10

A bit overprice for what they offer... They claim to have 1000 different things but maybe 2/3 works properly. Nice room and breakfast. Everything else average.
Stayed 3 nights in Jan 2020

8/10

I have booked 3 rooms altogether and realized that the fittings in our rooms were a little old and rusty. The bottom of bathtub in my room was covered with old stains. We stayed on the 3rd floor.The inhouse telephone had a dirty smell and we dare not put against our ear and mouth when we used it.
Stayed 2 nights in Jan 2020

6/10

Beach side restaurant is good. Room need some refurbishment
Stayed 3 nights in Jan 2020

6/10

Old room and no aircon in lobby n restaurant
Stayed 1 night in Jan 2020

8/10

+ . plenty of free activities to be engaged in. . beds were clean . check-in, check-out, concierge, housekeeping staff were very efficient and knowledgeable in the area that they were in-charge of . housekeeping was quick to respond to our call . many choice of food for lunch & dinner . great buffet breakfast . free shuttle from ferry terminal and plaza lagoi . free bottles of water every day . massage price was reasonable . beautiful beach - . toilet walls, sinks and bathtub were moldy . resting area in the room has visible stain
Stayed 2 nights in Jan 2020

8/10

Stayed 1 night in Jan 2020

8/10

Stayed 2 nights in Jan 2020

10/10

Stayed 1 night in Jan 2020

10/10

Booked the villa with a few other friends. The villa condition was abit old, and plenty of insects around. Our villa got a free buggy to ferry us around the resort, and since our villa is away from the reception, we have to take turns to share the buggy. The pool was nice too, we had a fun time in the private pool.
Stayed 2 nights in Oct 2019

10/10

Stayed 2 nights in Jan 2020

10/10

ホテルから徒歩で３６ホールのゴルフコースに行け、気分が向いたら当日でもゴルフプレーができる。リゾート内にフェリー発着港もあり、大変便利。浜辺に建つ「Nalayan」レストランは雰囲気も良く食事も美味しく一番おすすめ。
Stayed 2 nights in Dec 2019

8/10

Place was good. Did not have half the events that were advertised. We went during Christmas. Didn’t have anything apart from the carols. Kids were very bored. Spa was fantastic. food quality for buffet lacked quality. Concierge -Khadafi was very helpful. Gave the right information that even the guest services couldn’t provide. Very friendly staff. Well maintained rooms.
Stayed 3 nights in Dec 2019

2/10

everything was bad. queue was long, staff too slow inefficient. old room and toilet. F expensive food with lousy quality. give me money I also don't wanna go
Stayed 1 night in Dec 2019

6/10

Stayed 3 nights in Dec 2019

2/10

Stayed 2 nights in Dec 2019

10/10

enjoyed my stay very much. good food, good scenery. will stay there again.
Stayed 3 nights in Dec 2019

10/10

Stayed 2 nights in Dec 2019