Ratings based on 1,188 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 18, 2024 on Expedia
by A verified traveler
Posted Apr 16, 2024 on Expedia
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Comment from Hotel Management
Apr 16, 2024 by HGC, Hotel Management
Dear Jazzalyn, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
by A verified traveler from Corpus Christi
Posted Apr 13, 2024 on Expedia
Weird that my negative review has been made to be changed about 7 times now. This Harrah’s is awful, terrible customer service and the front desk doesn’t know what they’re doing. Never going back and I’d suggest avoiding using a third party to book there.
Comment from Hotel Management
Apr 16, 2024 by HGC, Hotel Management
Dear Amelia Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
by A verified traveler from Philadelphia
Posted Apr 12, 2024 on Expedia
It was my first time staying at a hotel and the staff was really helpful and informative. My stay went well. Will book with them again.
Comment from Hotel Management
Apr 12, 2024 by HGC, Hotel Management
Dear Keshawn, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
by A verified traveler
Posted Apr 11, 2024 on Expedia
The parking is difficult, no valet will not stay there again, however the staff is excellent
Comment from Hotel Management
Apr 12, 2024 by HGC, Hotel Management
Dear Aubrey, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
by A verified traveler
Posted Apr 11, 2024 on Expedia
Room was nice and quiet. NO fridge or microwave.
Comment from Hotel Management
Apr 12, 2024 by HGC, Hotel Management
Dear Cheryl , Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
by A verified traveler
Posted Apr 8, 2024 on Expedia
I really liked how its by the beach. the prices are nice for what you get.
Comment from Hotel Management
Apr 9, 2024 by HGC, Hotel Management
Dear Erin, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
by A verified traveler
Posted Apr 8, 2024 on Expedia
Charge $28 for 3pm check in. Daiquiri bar was out of many sizes and several advertised liquor. Hot tub jets mostly didn’t work. No available seating at pool bc each chair required a reservation even though unused. Good part-I did win big on first night in casino. Loved the all night Steak and Shake
Comment from Hotel Management
Apr 8, 2024 by HGC, Hotel Management
Dear Timothy, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
by A verified traveler
Posted Apr 3, 2024 on Expedia
Property was ok. Could use some refreshing
Comment from Hotel Management
Apr 5, 2024 by HGC, Hotel Management
Dear Karen, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
by A verified traveler from Montgomery
Posted Apr 1, 2024 on Expedia
It was inconvenient because the water pressure in the sink was low.
Comment from Hotel Management
Apr 1, 2024 by HGC, Hotel Management
Dear Yoo, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast