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Candlewood Suites Billings West by IHG

2.5 star property

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Photo gallery for Candlewood Suites Billings West by IHG

Exterior - Candlewood Suites Billings West by IHG (Billings)
Desk, laptop workspace, blackout drapes, iron/ironing board - Candlewood Suites Billings West by IHG (Billings)
Desk, laptop workspace, blackout drapes, iron/ironing board - Candlewood Suites Billings West by IHG (Billings)
Terrace/patio - Candlewood Suites Billings West by IHG (Billings)
Desk, laptop workspace, blackout drapes, iron/ironing board - Candlewood Suites Billings West by IHG (Billings)
Shopping on site, laundry facilities, and a gym are just a few of the amenities provided at Candlewood Suites Billings West by IHG. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Communications Accessible)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed (Communications Accessible)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds (Communications Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Shiloh, a neighborhood in Billings, is home to Candlewood Suites Billings West by IHG. Pictograph Cave State Park and Lake Elmo State Park reflect the area's natural beauty and area attractions include Reef Indoor Water Park and ZooMontana. Looking to enjoy an event or a game while in town? See what's going on at Dehler Park, or consider a night out at The Pub Station. Visit our Billings travel guide
Map
1732 Spring Creek Lane, Billings, MT, 59102

What's nearby

  • Reef Indoor Water Park
    6 min walk - 0.4 miles
  • ZooMontana
    17 min walk - 0.9 miles
  • Geyser Park
    3 min drive - 1.5 miles
  • Magic Diamond Casino
    5 min drive - 1.7 miles
  • First Interstate Arena at MetraPark
    14 min drive - 14.3 miles

Getting around

  • Billings Logan Intl. Airport (BIL)
    20 min drive

Restaurants

  • Chick-fil-A
    5 min drive
  • Manny's
    4 min drive
  • McDonald's
    4 min drive
  • Canyon Creek Brewing
    19 min walk
  • Five Guys
    3 min drive

About this property

Candlewood Suites Billings West by IHG

Hotel located in Shiloh
Take advantage of shopping on site, laundry facilities, and a gym at Candlewood Suites Billings West by IHG. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises, gas grills, and a computer station
  • A vending machine, a water dispenser, and a 24-hour front desk
  • An elevator, outdoor furniture, and a TV in the lobby
Room features
All 90 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 54-inch plasma TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • Built in 2025
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Property is also known as

Candlewood Suites Billings West by IHG Hotel
Candlewood Suites Billings West by IHG Billings
Candlewood Suites Billings West by IHG Hotel Billings

Frequently asked questions

Is Candlewood Suites Billings West by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Candlewood Suites Billings West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Billings West by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites Billings West by IHG located?

Located in Shiloh, this hotel is within a 10-minute walk of Reef Indoor Water Park and Advanced Care Hospital of Montana. ZooMontana and Geyser Park are also within 1 mi (2 km).

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Reviews

Candlewood Suites Billings West by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 48 out of 60 reviews
Rating 8 - Good. 9 out of 60 reviews
Rating 6 - Okay. 1 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

Reviews

Verified

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms and lobby, great surroundings
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Staff were friendly, room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Clean, quiet and comfortable! Convenient location to the interstate too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, brand new facilities and away from noise and traffic.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was outstanding. The room was clean and kitchenette was well stocked with kitchen supplies.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elwood

Liked: Cleanliness, staff & service, amenities
Nice clean room. Comfortable bed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Check in was wonderful. The woman at the desk was personable. The room was clean, spacious, and comfortable. I was a little concerned about the proximity to the elevator but it was no problem
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new hotel. This will be my new go-to hotel. The kitchen was great and the layout of the room was perfect. It's clean and quiet with friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. My suite was basic, but very modern and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet was OK, nice field across from hotel could use.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Room was spotless.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Larry

Brand new , clean . Incredibly comfortable bed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place, wish they had breakfast but the room was immaculate
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stacy

Clean and roomy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Staff was great
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Amy Marie

Liked: Cleanliness, staff & service
Wished it had a pool. Room was great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. Convenient and quiet location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great stay beautiful hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Abhimanyu

Liked: Cleanliness, amenities, property conditions & facilities
New rooms, good amenities. Kim was very helpful. Would recommend
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The property is brand new and the rooms are well appointed. The staff at the front desk were very helpful and thorough. We will definitely stay again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Emery

Best Hirel in Billings!

Amazing, Beautiful hotel with a great, friendly and very accomadating staff! Highly recommend.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full kitchen in room. Very comfortable bed and great pillows
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Room
Stayed 1 night in Nov 2025