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Candlewood Suites Billings West by IHG

2.5 star property

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Photo gallery for Candlewood Suites Billings West by IHG

Exterior - Candlewood Suites Billings West by IHG (Billings)
Desk, laptop workspace, blackout drapes, iron/ironing board - Candlewood Suites Billings West by IHG (Billings)
Terrace/patio - Candlewood Suites Billings West by IHG (Billings)
Desk, laptop workspace, blackout drapes, iron/ironing board - Candlewood Suites Billings West by IHG (Billings)
Gift shop - Candlewood Suites Billings West by IHG (Billings)
Located close to Reef Indoor Water Park, Candlewood Suites Billings West by IHG provides shopping on site, laundry facilities, and a gym. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility Access)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Communications Accessible)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed (Communications Accessible)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds (Communications Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Shiloh, a neighborhood in Billings, is home to Candlewood Suites Billings West by IHG. Pictograph Cave State Park and Lake Elmo State Park reflect the area's natural beauty and area attractions include Reef Indoor Water Park and ZooMontana. Looking to enjoy an event or a game while in town? See what's going on at Dehler Park, or consider a night out at The Pub Station. Visit our Billings travel guide
Map
1732 Spring Creek Lane, Billings, MT, 59102

What's nearby

  • Colorado School of Mines Administration Building on a sunny day
    Rocky Mountain College
    14 min drive - 7.7 miles
  • Reef Indoor Water Park
    6 min walk - 0.4 miles
  • ZooMontana
    17 min walk - 0.9 miles
  • Geyser Park
    3 min drive - 1.5 miles
  • First Interstate Arena at MetraPark
    14 min drive - 14.0 miles

Getting around

  • Billings Logan Intl. Airport (BIL)
    20 min drive

Restaurants

  • Chick-fil-A
    5 min drive
  • SAPPHIRE LOUNGE & CASINO
    4 min drive
  • Manny's
    4 min drive
  • Starbucks
    4 min drive
  • McDonald's
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • Built in 2025
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Candlewood Suites Billings West by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Candlewood Suites Billings West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Billings West by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites Billings West by IHG located?

Located in Shiloh, this hotel is within a 10-minute walk of Reef Indoor Water Park and Advanced Care Hospital of Montana. ZooMontana and Geyser Park are also within 1 mi (2 km).

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Reviews

Candlewood Suites Billings West by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 52 out of 67 reviews
Rating 8 - Good. 11 out of 67 reviews
Rating 6 - Okay. 1 out of 67 reviews
Rating 4 - Poor. 0 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

Reviews

Verified

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Enjoyed the room/bed. Very clean and dog friendly. Easy access with pet for outside area. Everything was clean and very nice having the kitchen in the room.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great front desk and love the quiet rooms
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms and lobby, great surroundings
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Staff were friendly, room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Clean, quiet and comfortable! Convenient location to the interstate too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, brand new facilities and away from noise and traffic.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was outstanding. The room was clean and kitchenette was well stocked with kitchen supplies.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elwood

Liked: Cleanliness, staff & service, amenities
Nice clean room. Comfortable bed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Check in was wonderful. The woman at the desk was personable. The room was clean, spacious, and comfortable. I was a little concerned about the proximity to the elevator but it was no problem
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new hotel. This will be my new go-to hotel. The kitchen was great and the layout of the room was perfect. It's clean and quiet with friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. My suite was basic, but very modern and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet was OK, nice field across from hotel could use.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Room was spotless.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Larry

Brand new , clean . Incredibly comfortable bed.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff, clean, safe and comfortable. Convenient location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place, wish they had breakfast but the room was immaculate
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness
Great
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Staff was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stacy

Clean and roomy
Stayed 1 night in Mar 2026
Verified

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty basic
Stayed 1 night in May 2026
Verified

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new. Noticed pretty thin walls in that easy to hear other guests.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great stay beautiful hotel.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Amy Marie

Liked: Cleanliness, staff & service
Wished it had a pool. Room was great.
Stayed 4 nights in Feb 2026