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avid Hotels Billings West by IHG

2.5 star property
Travelers start their day with a convenient to-go breakfast before unwinding at the indoor pool - a perfect balance of efficiency and relaxation

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Exterior - avid Hotels Billings West by IHG (Billings)
Free daily on-the-go breakfast - avid Hotels Billings West by IHG (Billings)
Property amenity - avid Hotels Billings West by IHG (Billings)
Desk, soundproofing, iron/ironing board, free WiFi - avid Hotels Billings West by IHG (Billings)
Point of interest - avid Hotels Billings West by IHG (Billings)
Located in the heart of Billings, avid Hotels Billings West, an IHG Hotel, offers modern comfort with practical amenities. Guests enjoy to-go breakfast options and in-room WiFi. The indoor pool provides a refreshing retreat, while express check-in/out services save valuable time.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Shiloh, a neighborhood in Billings, is home to avid Hotels Billings West by IHG. The area's natural beauty can be seen at Pictograph Cave State Park and Lake Elmo State Park, while Oscar's Park and Moss Mansion Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Dehler Park or First Interstate Arena at MetraPark. Visit our Billings travel guide
Map
3350 Ember Lane, Billings, MT, 59102

What's nearby

  • Colorado School of Mines Administration Building on a sunny day
    Rocky Mountain College
    12 min drive - 7.3 miles
  • Reef Indoor Water Park
    5 min walk - 0.3 miles
  • ZooMontana
    14 min walk - 0.8 miles
  • Geyser Park
    17 min walk - 0.9 miles
  • First Interstate Arena at MetraPark
    13 min drive - 13.6 miles

Getting around

  • Billings Logan Intl. Airport (BIL)
    22 min drive

Restaurants

  • Chick-fil-A
    5 min drive
  • Manny's
    5 min drive
  • McDonald's
    4 min drive
  • Canyon Creek Brewing
    3 min drive
  • Five Guys
    4 min drive

About this property

avid Hotels Billings West by IHG

Hotel located in Shiloh
avid Hotels Billings West by IHG provides amenities like free to-go breakfast and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Express check-out, express check-in, and a vending machine
  • A 24-hour front desk, smoke-free premises, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms offer comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Restaurant dining guides, guidebooks, and local maps
  • 49-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Daily housekeeping, electrical adapters/chargers, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 11:00 PM

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

Frequently asked questions

Does avid Hotels Billings West by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is avid Hotels Billings West by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

There is free parking nearby.

What time is check-in at avid Hotels Billings West by IHG?

Check-in begins at 3:00 PM.

What time is check-out at avid Hotels Billings West by IHG?

Check-out is at 11:00 AM.

Where is avid Hotels Billings West by IHG located?

Located in Shiloh, this hotel is within 1 mi (2 km) of Reef Indoor Water Park, Advanced Care Hospital of Montana, and ZooMontana. Geyser Park and Magic Diamond Casino are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

avid Hotels Billings West by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 283 out of 364 reviews
Rating 8 - Good. 58 out of 364 reviews
Rating 6 - Okay. 15 out of 364 reviews
Rating 4 - Poor. 4 out of 364 reviews
Rating 2 - Terrible. 4 out of 364 reviews

Reviews

Verified

8/10 Good

Joan

Breakfast was very good with hot items as well as fresh fruit, muffins and yogurt. The room was clean - comfortable bed and pillows. Rooms are on the small side and no frills but great for the night.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a clean hotel! We loved the spacious hotel lobby that allowed us a place to gather. The breakfast was delicious and included some healthier options. Great fresh brewed coffee. My daughter and I enjoyed the exercise room. Quiet on the Thursday night we stayed. We did not try the pool.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marlenea

Liked: Cleanliness
Clean, new, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the stay. Very clean. Great pool for little kids (not too deep). Breakfast was just enough. Smaller room but we really enjoyed it!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel, so very clean and beautiful. The staff was friendly at check in and check out and the breakfast staff was also friendly and helpful. The hotel is close to the interstate. It also sits next to a steak restaurant that was delicious and reasonable, but go before 6 so you don't have to wait! Also, close to the zoo and baseball fields, but is a little outside of town, but it was a quiet area. The rooms are a little on the small side for a family, but we had a king size room so the queen rooms might be bigger. We definitely plan to stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anne Cathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! We usually stay here a few times a year on our way to Big Sky. Super handy for this purpose as it is easy access from the Interstate and has great amenities like always access to water, coffee, tea, etc. Friendly staff and good breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, clean, friendly employees. Guy at check in along with another employee very patieng with me and helpful to honor my room request. Decent coffee, didnt eat breakfast but looked decent. It is facing a busy road so if you dont like road noise ask for room facing the Chop house. Its also a busy area so still outside noise such as loud garbage truck at 7 am but not long lasting. Couple restaurants in area, brewery. Its on the west side of Billings so perfect if you dont want to be in the heart if the city. Would stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Buffy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the room was perfect! The hotel was amazing! Two weeks ago we stayed at Big Horn for the waterpark, and got a call that our toddler was running too loudly at 7pm, in our room. This hotel is practically sound proof and family friendly! Will stay here again and drive to the waterpark.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hawkan Haakanson

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was accommodating when I needed to change my room, to a handicap room.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the rooms are clean but make sure you get a room on the top floor. There’s no carpet in the rooms and someone walking around in the room about makes a lot of noise. We had someone above us walking around till midnight and kept us up. They weren’t trying to make a lot of noise, just the way the hotel is.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service, amenities
Very clean, great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Very simple, which was nice. Breakfast was delicious. Staff were super friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, breakfast and accommodations are excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean nice staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service
Dry clean, new hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The whole place was clean and staff were friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Markita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Breakfast wasn’t great, but coffee was good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vilyam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff 👍👍
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a new build so all is new and clean. Reminded me of an Amtrak, cruise room. Small but efficient. Great if just using it as an area for sleeping.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was excellent!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very clean and well-thought out. The breakfast was decent, but similar to most hotels. The location was great and staff was friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean! The staff were very friendly too!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was comfortable and clean. The staff were very friendly and accommodating. Overall would recommend as reliably in every way.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephan

Very clean and friendly.
Stayed 1 night in Sep 2025