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Sercotel Arenal Bilbao

3.0 star property
Riverwalk hotel in Bilbao with a 24-hour front desk

Choose dates to view prices

Photo gallery for Sercotel Arenal Bilbao

Minibar, in-room safe, desk, soundproofing
View from property
Front of property
Daily buffet breakfast (EUR 11.50 per person)
Lobby
In the heart of Bilbao City Centre, Sercotel Arenal Bilbao offers a warm welcome with its library, dry cleaning/laundry services, and car rentals. Discover the city's charm with bike rentals and an area shuttle at your fingertips while enjoying WiFi in public areas; guests praise the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, soundproofing

Basic Double Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
In-room safe
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Minibar, in-room safe, desk, soundproofing

Basic Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
In-room safe
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
In-room safe
Desk
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
In-room safe
Desk
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
In-room safe
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle Fueros, 2, Bilbao, Vizcaya, 48005

What's nearby

  • Plaza Nueva - 2 min walk - 0.1 miles
  • Ribera Market - 6 min walk - 0.4 miles
  • Plaza Moyua - 13 min walk - 0.7 miles
  • Guggenheim Museum Bilbao - 18 min walk - 1.0 mile
  • San Mames Stadium - 4 min drive - 1.6 miles

Getting around

  • Arriga Tram Stop - 2 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao Airport (BIO) - 13 min drive

Restaurants

  • ‪Gure Toki - ‬2 min walk
  • ‪Café Bar Bilbao - ‬2 min walk
  • ‪La Olla - ‬1 min walk
  • ‪Buga Ramen - ‬1 min walk
  • ‪El Tilo - ‬1 min walk

About this property

Sercotel Arenal Bilbao

Hotel near Guggenheim Museum Bilbao
At Sercotel Arenal Bilbao, you can look forward to a library, dry cleaning/laundry services, and car rentals on site. Stay connected with free WiFi in public areas.
Additional perks include:
  • Buffet breakfast (surcharge), an area shuttle, and express check-out
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • Concierge services, laundry services, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Sercotel Arenal Bilbao offer thoughtful touches such as air conditioning, as well as amenities like safes and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Showers, hair dryers, and shampoo
  • 1-inch TVs with satellite channels
  • Daily housekeeping and desks

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,012 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Frequently asked questions

Is Sercotel Arenal Bilbao pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Sercotel Arenal Bilbao?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sercotel Arenal Bilbao?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sercotel Arenal Bilbao located?

Located in Bilbao City Centre, this hotel is within 1 mi (2 km) of San Nicolas Church and Guggenheim Museum Bilbao. San Mames Stadium is 1.4 mi (2.3 km) away. Arriga Tram Stop and Casco Viejo Station are within a 5-minute walk.

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Reviews

Sercotel Arenal Bilbao Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 296 out of 500 reviews
Rating 8 - Good. 158 out of 500 reviews
Rating 6 - Okay. 32 out of 500 reviews
Rating 4 - Poor. 11 out of 500 reviews
Rating 2 - Terrible. 3 out of 500 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable with helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all you have to do or see in Bilbao.
Stayed 2 nights in Sep 2025

6/10 Okay

Hollie

Liked: Cleanliness
Disliked: Amenities
Excellent breakfast! Room was okay.
Stayed 2 nights in Oct 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
very clean nice rooms good breakfast and polite and courteous staff
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location near Metro and bus stops. Right at the edge of the old town and city plaza, perfect for an afternoon relaxing in the square. Also a 5 minute walk from Gran Via for shopping, and 15-20 minute walk to the Guggenheim.
Stayed 2 nights in Aug 2025

8/10 Good

Beryl

Liked: Cleanliness, staff & service, amenities
I think the hotel had recently had a refurb and it was good, the staff were very good and the breakfast was excellent. The hotel is right on the edge of the old city so there were many pintxo bars and excellent restaurants and just across the river there was all the shopping anyone could want. I would definitely recommend it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean. Will look to stay here again on my next visit to Bilbao.
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel everything we wanted,
Stayed 4 nights in Dec 2024

8/10 Good

Walter

Liked: Cleanliness, property conditions & facilities
Proximity to old town and Guggenheim Museum.
Stayed 2 nights in May 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, literally around the corner from the Plaza Nueva, one of the best dining areas on n the old city.
Stayed 3 nights in Oct 2024

8/10 Good

Gloria

Front desk staff were extremely helpful and friendly. The cleaning staff were very accommodating.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of a Spanish holiday. Comfortable hotel, friendly staff and a good breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well located, the staff was very friendly, the breakfast was very good.
Stayed 2 nights in Oct 2022

10/10 Excellent

Vesa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location are perfect.
Stayed 2 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Bilbao

Friendly people, nice room, nice breakfast
Stayed 3 nights in Jun 2022

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Bilbao
Stayed 3 nights in Oct 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have found the Sercotels to be consistently well run and very nice
Stayed 3 nights in May 2024

10/10 Excellent

flora

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was top and very professional, knowledgeable and friendly staff😃
Stayed 1 night in Jul 2022

10/10 Excellent

RaeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel and great location!

Nice hotel, very friendly staff. Room was clean. Fun and central location to walk to all the sights.
Stayed 1 night in Jun 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with a beautiful view of the square and the river.
Stayed 3 nights in May 2023

10/10 Excellent

Brooke Van

Liked: Staff & service, amenities, property conditions & facilities
Loved this room and view. Very kind and helpful staff! Convenient location to everything!
Stayed 2 nights in Aug 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Friendly staff, large spacious room with complimentary toiletries including toothbrush etc. tea/coffee facilities in room. Comfy bed. Breakfast is continental and you need to book your time slot as only a small area but no issues doing that. Great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place close to parking garage. Rooms were beautiful . And right in the old town.
Stayed 1 night in Oct 2022

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