See all properties
Aparthotel

Santiago Apartments Bilbao

Property class: 3.5

Choose dates to view prices

Photo gallery for Santiago Apartments Bilbao

A modern hotel lobby with a glass partition, a black and brown carpet, and a ceiling light fixture. - Santiago Apartments Bilbao (Bilbao)
A modern building with a glass facade, adjacent to a brick building with a red and white striped awning. - Santiago Apartments Bilbao (Bilbao)
A modern interior with marble steps, a reception desk, and a sign for 'El Rincón de Carlos Restaurante'. - Santiago Apartments Bilbao (Bilbao)
A modern kitchen with grey cabinets, a built-in oven, a stainless steel sink, and a marble countertop. - Santiago Apartments Bilbao (Bilbao)
A wooden door with the number 106 on it. - Santiago Apartments Bilbao (Bilbao)
Near Guggenheim Museum Bilbao and San Mames Stadium, Santiago Apartments Bilbao provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for One Bedroom Apartment for 2 people

A hotel room with a bed, wooden wardrobe, bedside table, lamp, and curtains.

One Bedroom Apartment for 2 people

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Bedroom Apartment for 3 people

A hotel room with a bed, wooden wardrobe, bedside table, lamp, and curtains.

Two Bedroom Apartment for 3 people

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One Bedroom Apartment for 4 people

A hotel room with a bed, wooden wardrobe, bedside table, lamp, and curtains.

One Bedroom Apartment for 4 people

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Located in Bilbao City Centre, a neighborhood in Bilbao, Santiago Apartments Bilbao is near a metro station. Palacio de la Diputación Foral de Vizcaya and Chavarri Palace are local landmarks, and the area's natural beauty can be seen at Dona Casilda Iturrizar Park and Etxebarria Park. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Bizkaia Frontoia. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Bilbao travel guide
View more Aparthotels in Bilbao
Map
Licenciado Poza street, 12, Bilbao, Vizcaya, 48011

What's nearby

  • A modern architectural structure with metallic surfaces and angular shapes.
    Ensanche
    1 min walk - 0.0 miles
  • A historic building with ornate architecture, surrounded by well-maintained gardens and red flowers.
    Plaza Moyua
    5 min walk - 0.3 miles
  • The exterior of the Ederren Museo de Bellas Artes de Bilbao, featuring a modern glass facade, a large tree in front, and a signboard with museum information.
    Bilbao Fine Arts Museum
    8 min walk - 0.5 miles
  • A modern architectural building with a unique, curved design.
    Guggenheim Museum Bilbao
    13 min walk - 0.7 miles
  • A large stadium with a circular roof and red seating.
    San Mames Stadium
    14 min walk - 0.8 miles

Getting around

  • Moyua Station
    4 min walk
  • Bilbao Zabalburu Station
    10 min walk
  • Bilbao Airport (BIO)
    19 min drive

Restaurants

  • Terraza ercilla. Txozna.
    2 min walk
  • La Club By Ercilla Hotels
    2 min walk
  • Buffet Restaurant
    2 min walk
  • Bar Gure
    2 min walk
  • El Eme
    3 min walk

Similar properties

A modern living room with a hanging chair, a sofa, a TV, and a potted plant.
Apartamentos Líbere Bilbao Museo
Bilbao City Centre
  • Pet friendly
  • Free WiFi
  • Living/Dining area
  • Soundproof rooms
9.0 out of 10, Wonderful, 96 reviews
Apartamentos Líbere Bilbao Museo
Compare similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 18 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • 1 bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • 24-hour health club
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 1 building
  • 35 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self parking fee: EUR 18.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Santiago Apartments Bilbao pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 18.00 per day. Limited spots are available.

What time is check-in at Santiago Apartments Bilbao?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Santiago Apartments Bilbao?

Check-out is at noon.

Where is Santiago Apartments Bilbao located?

Located in Bilbao City Centre, this aparthotel is within a 15-minute walk of Ensanche, Guggenheim Museum Bilbao, and San Mames Stadium. Galeria Bay Salt and Azkuna Zentroa are just steps away. Moyua Station and Indautxu Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Santiago Apartments Bilbao Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 30 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 8 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great location, friendly staff
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff at reception were extremely helpful and friendly.
Stayed 6 nights in Jul 2023
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Convenient location. Friendly staff.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I barely review any hotel but this one was a great find. EXCELLENT LOCATION! You can walk to the Guggenheim or many many restaurants around.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location! Walking distance to Guggenheim and Old Town Bilbao. Apartment is spacious and well-designed and with assigned parking spot.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
First and most wonderful and helpful staff, everyone making the best of the experience; location is one of a kind, just next to everything. The unit was comfortable to the best, neatly clean, fully equipoed, and Bilbao it’s a gastronomic and ambience best experience. Will definitely return
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean, comfortable apartment in a very central location. Very quiet at night which we appreciated! Friendly and helpful check in staff. Housekeeping took place even during our short stay of 3 nights. Not a service we have experienced in other apartments on our travels so again, appreciated. Restaurants, supermarkets etc all nearby. Highly recommend.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
The front desk staff are friendly. Convenient transportation. Spacious rooms where you can relax. Supermarkets are nearby. Everything is great.
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Way Overpriced Pension

Equivalent to a U.S. Extended Stay, double the price, but more like a 1 star Spanish pension in accommodations. Beyond the 2 non-functional lights, the crappy waterboard bed, cramped time-capsule shower, white-stained couch, and skid marks on the wall, I withhold recommendation unless your looking for Section 8 housing while visiting the museum. Ripoff unless you get this somehow under a hundred - and even then you’ll still have all the above to luxuriate in.
Stayed 1 night in May 2023
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Not coming back!

Check-in didn't work well, as we were met by a really grumpy lady in the reception, who had no intentions of helping us, and started blaming us we hadn't pre-booked parking. The apartment was okay, but the kitchen lacked basic equipment. The location is really good though, with Guggenheim and San Mamés within walking distance. The restaurant is only open for lunch and has no menu available.
Stayed 4 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Rart værelse med alt hvad man kunne få brug for. Rengøring hver dag.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Muy recomendable
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Muy amables y cordiales al recibirte, asi como muy dispuestos a orientarte sobre la ciudad y zonas de interés. El departamento muy cómodo y agradable. Sin embargo las camas y almohadas muy duras. Sí volvería.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

部屋もサービスも素晴らしい

美味しいレストランを紹介してくださったり、雨の日は傘を貸してくださったり、部屋も素晴らしいですが、サービスが本当によかったです。気持ちよく滞在させていただきました。 場所もとても便利で、近くにスーパーがあり、キッチンの設備が良いのです食事を作るのも便利です。
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Super fantastique

Emplacement parfait,proche de tout et pourtant tres calme.les appartements sont grands avec toutes les commodités
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ruim en comfortabel met alle voorzieningen. Uitzicht was minder fraai op andere gebouwen.
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Rigtig fin og ren hotellejlighed med central beliggenhed. Venlig og hjælpsom reception. Sparsomt med køkkenudstyr.
Stayed 3 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Petit Séjour à Bilbao en Famille

Très bon hôtel super bien placé dans le Nouveau Centre actif de Bilbao, tout à pied avec tout ce qui est nécessaire autour… super accueil également . À recommander à 100%w
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, few blocks from Guggenheim, minutes walk to old town, parking right under ground. Front desk check in efficient. The unit could use a refresh but for the price and space of the unit a value in spend.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Residence centralissimo.

Ottimo Residence situato in centro città, a due passi dalle principali attrazioni e comunque ben collegato alla Metro. Struttura confortevole, personale gentile e disponibile.
Stayed 4 nights in Jun 2018
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Unforgivable Rudeness from Staff Member

The stay started on the wrong foot before I even arrived. When I booked, I was told I would have to pay upon arrival. However, the hotel charged me for the reservation a week early without alerting me first. That was not ok and I let them know, but wanted to give them a chance based on the stay. After check in, I went to the apartment and checked the layout to choose which room would go to the rest of my family before they arrived. In the smaller room, I noticed that a lamp was unplugged. As I got closer, I noticed that its cover was broken. Since an eleven year-old would have been in the room, I didn't want there to be any confusion about the damage, so I immediately took a picture and went to notify the front desk agent, less than 5 minutes after he had given me the key. When I showed him the picture, he actually had the nerve to accuse me of breaking it myself. He said that since the cleaning staff had already cleaned the room and didn't report it, it must have been done after. I couldn't believe it. Instead of causing a scene, I just told him to let me know what the staff said and went back to my room. I'm still in shock. Because of that, I went back up and documented all that was wrong with the space and there was a lot: loose and broken handles. The shower was also too tight. I felt scared to touch anything for fear of being blamed. He ruined our stay. The sad bit is that the other staff could have been nicer, but he poisoned our experience. We will never return.
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen departamento, bien equipado,limpio.Lo único malo es que el sofá cama era incomodo
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plutôt bien

Idéalement placé pour les visites de Bilbao Un peu bruyant bien dommage sinon rien a redire
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Staff & service, room comfort

Apartamento

El apartamento luce un poco viejo, necesita renovarse