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Arenal Suites Bilbao

2.0 star property
Pension in Bilbao, near Guggenheim Museum Bilbao

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Photo gallery for Arenal Suites Bilbao

Exclusive Studio | Living area | TV
Reception
Reception
Standard Single Room, 1 Twin Bed | Individually decorated, individually furnished, laptop workspace
Individually decorated, individually furnished, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Individually decorated, individually furnished, laptop workspace

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Studio

Exclusive Studio | Living area | TV

Exclusive Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Individually decorated, individually furnished, laptop workspace

Business Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Individually decorated, individually furnished, laptop workspace

Comfort Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room | Bathroom | Shower, rainfall showerhead

Romantic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Individually decorated, individually furnished, laptop workspace

Junior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

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Property amenity

ibis budget Bilbao City

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  • Free WiFi
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  • Breakfast available
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About the neighborhood

Map
Calle Maria Muñoz nº6, Bilbao, Vizcaya, 48005

What's nearby

  • Plaza Nueva - 3 min walk - 0.2 miles
  • Ribera Market - 5 min walk - 0.3 miles
  • Plaza Moyua - 17 min walk - 0.9 miles
  • Guggenheim Museum Bilbao - 8 min drive - 2.7 miles
  • San Mames Stadium - 9 min drive - 3.2 miles

Getting around

  • Casco Viejo Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 9 min walk
  • Bilbao Airport (BIO) - 22 min drive

Restaurants

  • ‪Gure Toki - ‬4 min walk
  • ‪Gelati Gelati - ‬3 min walk
  • ‪Café Bar Bilbao - ‬2 min walk
  • ‪Panaderia Bizkarra - ‬2 min walk
  • ‪Baster - ‬3 min walk

About this property

Arenal Suites Bilbao

Pension near Guggenheim Museum Bilbao
Close to San Mames Stadium, Arenal Suites Bilbao has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free premises, tour/ticket assistance, and concierge services
  • Luggage storage
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Heating and ceiling fans
  • Bathrooms with rainfall showers
  • TVs with digital channels
  • Wardrobes/closets and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV with digital channels

More

  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Estrella Ostatu Motel Bilbao
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu
Arenal Suites Bilbao Bilbao
Arenal Suites Bilbao Pension
Arenal Suites Bilbao Pension Bilbao

Frequently asked questions

Is Arenal Suites Bilbao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arenal Suites Bilbao?

Arenal Suites Bilbao doesn't offer parking.

What time is check-in at Arenal Suites Bilbao?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Arenal Suites Bilbao?

Check-out is at 11:00 AM.

Where is Arenal Suites Bilbao located?

Located in Bilbao City Centre, this pension is within 2 mi (3 km) of Basque Museum of Bilbao, Guggenheim Museum Bilbao, and San Mames Stadium. Studio Arte Marquesteria and Church of Santos Juanes are just steps away. Casco Viejo Station and Ribera Tram Stop are within a 5-minute walk.

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Arenal Suites Bilbao Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 67 out of 206 reviews
Rating 8 - Good. 92 out of 206 reviews
Rating 6 - Okay. 27 out of 206 reviews
Rating 4 - Poor. 14 out of 206 reviews
Rating 2 - Terrible. 6 out of 206 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Appartments, lively neighbourhood - just wonderful, thank you!!! :-)
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location of hotel.
Stayed 2 nights in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for short stays

Great location room very clean comfortable but room we were in bit clostathobic,and stairs to walk up to first floor.
Stayed 5 nights in Dec 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value really. Considering it's the heart of the city couldn't have asked for more. Clean and in general looking good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Unit was modern and clean. Windows were very soundproof. Very centrally located. Great stay.
Stayed 2 nights in Oct 2024

8/10 Good

Thi Dieu Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lots of eateries around, 2 minutes walk to the metro and walkable to most attractions in central Bilbao. Very clean and spacious room. However, no kettle or any tea/coffee facility in the room which was a bit disappointing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay; perfect for the solo traveller

Good bed, amazing shower, balcony overlooking the road and peace of mind for the duration of my stay --- could not ask for more. Everything in the city is in reasonable walking distance. Likely will return in a few days before heading back home.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essentially booked because it was cheap and central but was impressed with the cleanliness of the hotel, the niceness of the breakfast and location generally. Had good nights sleep in spite of being right in the centre of the old town. Nice stay and good value for money.
Stayed 2 nights in Aug 2022

8/10 Good

verner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet. Recommended

Nice clean and quiet. Good beds
Stayed 1 night in Jul 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, the room practical and the check-in efficient. I like the fact that there is codes on doors (no key to carry). The hotel location is very central. I spend a night there for 66€ so I definitely recommend this place for a short stay in Bilbao!
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real little gem behind an inconspicuous door of the street, an old wooden staircase like going back in time. Helpful friendly staff. Having a bit is Spanish was helpful when booking in. Rooms were basic but spotlessly clean. Great area in the old part of town.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly and helpful, carrying my big suitcase up the steep stairs for me (I didn’t ask them to!). The agreed to us leaving luggage before and after our check in. The room was comfortable with good facilities and a great location. We were at the back of the hostel so despite building works and bars downstairs (at the front of the hostel) we couldn’t hear any of the noise. We’d stay again!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for old town.

I booked this place due to the location and it didn’t disappoint! Rooms are basic, but very clean. My only slight annoyance was there was only one working plug socket in the room. Service was great. The guy behind the reception desk was super helpful, though had limited English. Noise was a bit of an issue in the night - I think that as there’s no soft furnishings anywhere sound just echoes throughout all rooms, slightly annoying but not a huge problem. If you’re looking for an affordable guesthouse and basing on an old town location I’d thoroughly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
A great location, walking distance to everywhere. Building is undergoing renovation so stairwell is dark and dingy, but don’t let this put you off…… rooms are fabulous, new and clean. Bathroom sparklingly clean, lots of hot water. Beds comfortable. Room very very quiet, no outside noise at all although street was bustling - very well insulated. Staff lovely and welcoming with good communication. A few things missing from room but I suspect these may come when renovation is complete. ie safe was locked (could have asked for it to be opened but it wasn’t a problem), no drinking glasses, a mini fridge for our water would be good and tea & coffee making would be really useful. Would definitely stay here again and would definately recommend due to location and comfort of room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice older hotel in the old city center

It is a nice older hotel in the old part of the city where only pedestrians are allowed. My room and bathroom were both large, the breakfast was a typical Spanish breakfast: coffee, fresh orange juice, a croissant and tostada with tomatoes and olive oil. There are two items to be aware of. First, there is no elevator and it is 26 stairs up to the lobby and 20 stairs up to each additional floor. Second, they do NOT have air conditioning, just a small fan in the room - I slept with the window open and fan at the foot of the bed with no sheet on, and it was still warm (they are having a heat wave in Europe). Otherwise, I found the hotel to be very nice and in a great location, less than 10 minute walk from the train station and with many restaurants, cafes and bars nearby. I would definitely stay here again.
26 stairs from the street to the lobby
Stayed 4 nights in Aug 2022

8/10 Good

Liedeke

Liked: Cleanliness, amenities, property conditions & facilities
Super goede locatie, lief personeel, nette kamer! Receptie was alleen 1 hele dag gesloten, per mail wordt niet geantwoord en het telefoonnummer werkt niet.
Stayed 2 nights in Apr 2025

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Angélique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bertha Alicia Ramírez

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente! Muchas gracias
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen alojamiento para pasar un finde y muy bien comunicado
Stayed 2 nights in Oct 2024

8/10 Good

Georges

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super sted

Fedt sted. Meget lokslt
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Elke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024