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Hotel Puerta de Bilbao

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Photo gallery for Hotel Puerta de Bilbao

An outdoor deck with wooden flooring, wicker furniture, and a bar area with a yellow countertop. - Hotel Puerta de Bilbao (Barakaldo)
A spacious restaurant with wooden floors and large windows, offering a view of the outdoors. Tables are set with plates and cutlery, and there are hanging pendant lights. - Hotel Puerta de Bilbao (Barakaldo)
A swimming pool with a wooden deck and lounge chairs, surrounded by large rocks. - Hotel Puerta de Bilbao (Barakaldo)
A hotel with a modern design, multiple floors, and a prominent sign. - Hotel Puerta de Bilbao (Barakaldo)
A deck with wooden flooring, a sofa, a chair, and a small table with a lantern. - Hotel Puerta de Bilbao (Barakaldo)
Luxury
4.0 star property
8.6

Excellent

Upscale hotel near Plaza Moyua

Located close to Vizcaya Bridge, Hotel Puerta de Bilbao provides a poolside bar, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Suite (Family Junior Suite)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Family Suite (Family Junior Suite)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room with Parking

A hotel room with two beds, a desk, a chair, a small table, and a window with a city view.

Deluxe Twin Room with Parking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

A hotel room with a bed, desk, chair, and a TV.

Deluxe Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Triple Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Executive Suite

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with a view of the hills.

Executive Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite (Family Junior Suite 2+2)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Family Suite (Family Junior Suite 2+2)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Deluxe Queen)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Room (Deluxe Queen)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE DELUXE CITY VIEW

  • Sleeps 4

DOUBLE DELUXE

  • Sleeps 4

About the neighborhood

Located in Barakaldo, Hotel Puerta de Bilbao is in a shopping district and near a metro station. Notable landmarks in the area include Vizcaya Bridge and Plaza Moyua, and travelers wishing to experience a bit of culture can try Guggenheim Museum Bilbao. Santiago Cathedral and Zubizuri Bridge are two other places to visit that come recommended. Visit our Barakaldo travel guide
Map
Rio Castanos 2, Barakaldo, Vizcaya, 48903

What's nearby

  • A river with a bridge, buildings, and a boat.
    Estuary of Bilbao
    3 min drive - 1.3 miles
  • Bilbao Exhibition Centre
    11 min walk - 0.6 miles
  • Parque Canino Clara Campoamor - Clara Campoamor Txakurgune
    11 min walk - 0.6 miles
  • Teatro Barakaldo
    19 min walk - 1.0 mile
  • Estadio Nuevo Lasesarre
    3 min drive - 1.4 miles

Getting around

  • Barakaldo Lutxana Station
    4 min drive
  • Ansio Station
    15 min walk
  • Bilbao Airport (BIO)
    15 min drive

Restaurants

  • La Perla
    8 min walk
  • McDonald's
    3 min walk
  • Pata Negra
    9 min walk
  • Foster's Hollywood
    15 min walk
  • Bar Antonio
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (EUR 17 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 17 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number No HBI01189

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 12 to September 13
Pool access available from 11:00 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Puerta de Bilbao have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 11:00 AM–8:30 PM.

Is Hotel Puerta de Bilbao pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 17 per day.

What time is check-in at Hotel Puerta de Bilbao?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Puerta de Bilbao?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Puerta de Bilbao located?

Situated in a shopping district, this hotel is within 6 mi (10 km) of Vizcaya Bridge, Santiago Cathedral, and Plaza Moyua. Guggenheim Museum Bilbao and Zubizuri Bridge are also within 9 mi (15 km). Ansio Station is 15 minutes by foot and Barakaldo Metro Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puerta de Bilbao Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 396 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Great staff. Sunday breakfast not until 8am.bit late for travellers. Otherwise great hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom and room we’re very modern and clean, the only problem we have is the tv shows are all in spanish channel, we couldn’t find any english show! It would be a great place where English shows were also available or English versions were shown as well. Thanks for the modern updated room.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, which I've stayed at on numerous occasions. Room is clean, tidy and has everything you expect. Reception is good and there is good ( albeit expensive ) underground parking (17 Euros). Breakfast was plentiful and tasty.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the reception staff were very friendly and helpful with advice on local travel and parking in the city. Our room on the 5th floor was lovely, clean and comfortable. We had a really good breakfast and the midday check out meant no hurry. Parking garage was safe and secure with large spaces and plenty of room. A real benefit. Thanks!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was quite busy, but great if you looking to shop. Onsite parking was good. Lovely hotel, would stay again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms were very clean and comfortable
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay.

Clean, large room, good breakfast and many glutenfree options ( seperate glutenfree corner) Near a shopping center, and 20 min walk to the metro, next to a convention centre.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice on both meal and breakfast menus. Rooms are really large. En suite is amazing. Unfortunate no tea and coffee facilities in room. Brilliant for overnight stay. Would probably be good for longer stays too as the swimming pool looked excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Impressed by the quality of the hotel. Good beds, nice breakfast, spacious toom....for a very reasonable price.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Room had a mini bar and was spacious. If coming over from Uk/Ireland, don’t expect Tea/Coffee in the room, that not a done thing in most Spanish hotels. Staff were extremely friendly and couldn’t have been more accommodating
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Everything was clean and well-kept with attentive and accessible customer service. The pool was nice for the time it was open.
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Clean Secure parking €15 Extensive maintenance on pool- not open Would stay again.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay on the outskirts of Bilbao

We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The drains in the shower/bath stink! The whole room smells of toilet/drain smell. The drains in the shower and bath are clean so it must be the central drains of the hotel. I had to stuff towels down the drain to stop the room stinking. Also the hot breakfast was cold! Every day, cold. There are no hot plates under the hot food and the heat lamps above are too high. I complained one day, the chef made me fresh hot eggs but it was the same the day after and day after that (stayed for 4 nights). These things need sorting out, its not acceptable for a 4 star hotel. The staff were very friendy and helpful which was great. The hotel was nice apart from the 2 things i just mentioned. Parking is 15 euro a night which is not mentioned on the listing!! So be aware. However, parking outside is free but you'll be lucky to find a space so its worth paying it in my experience.
Stayed 4 nights in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Where to start? Ok...we had several choices for hotels in Bilbao but chose Hotel Puerta for 3 nights because their main selling feature was a functional outdoor pool, which my daughters wanted to use, especially since the weather was nice. The pool was in great condition but closed to public 'until end of June'. No reason given. We could not cancel or shorten our stay because it was booked via Expedia, apparently. Parking is terrible. There's no loading area in front of the lobby and directions send you to the back in a nearby parking area. Parking itself requires a lengthy route back to the front street, a 2 minute drive to a roundabout, doubling back, taking another roundabout well past the hotel, and then making a left down a back street to the parkade, which is 17 Euros/day. Make sure you give them your licence plate (even if a rental) because they will make your return to have the privilege of parking with them. They issue a piece of paper with a scannable code for the length of your stay -it's far more complicated than it needs to be. Staff were not helpful at all and were mostly rude. It was as if we were an inconvenience and they forgot they work in the service industry. Front desk folks would pass responsibilities to others rather than taking care. I asked for a space to work since the rooms are small and they said I could only rent a space for 50 Euros. Expect to pay for absolutely everything and expect terrible service, especially if you speak English.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good and varied. The rooms were very comfortable and with a nice view
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Not all the staff speak English, but they try their best to be helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. Stopped here before our ferry from Bilbao back to the UK. Has secure underground parking and free ev charging.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great location.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
I'd say this hotel is a 3 star, not a 4. And it's starting to feel very dated and looking tired in the rooms. The Air Con was not functioning correctly in the room I was given, so it made for an uncomfortable sleep on a night after the temp had reached 38 celsius. Parking was overpriced but at least it was safe. The bathrooms felt a bit grubby, and the bedroom didn't make me feel clean either. Just a general sense of dirt and age. The free waters in the fridge were a nice touch and the staff were fine. But overall I would not stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. The area not so much.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for money

Very nice stay! Great hotel for its price. Kids enjoyed it. It’s a shame you can’t drink/eat anything that isn’t bought in the hotel outside the room, other than that all great.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around.
Stayed 3 nights in Apr 2024