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Hotel Ortuella

2.0 star property
Hotel in Ortuella with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Ortuella

Exterior
Front of property
Single Room | Bathroom | Shower, free toiletries, hair dryer, bidet
Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Bathroom | Shower, free toiletries, hair dryer, bidet

Single Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Digital channels
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Digital channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Bathroom sink

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Digital channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida Bilbao S/n Pol Granada 1, Ortuella, 48530

What's nearby

  • Vizcaya Bridge - 5 min drive - 2.4 miles
  • Bilbao Exhibition Centre - 6 min drive - 4.2 miles
  • Port of Bilbao - 7 min drive - 5.3 miles
  • San Mames Stadium - 11 min drive - 7.2 miles
  • Guggenheim Museum Bilbao - 13 min drive - 9.4 miles

Getting around

  • Portugalete Metro Station - 4 min drive
  • Ortuella Urioste Station - 8 min walk
  • Bilbao Airport (BIO) - 20 min drive

Restaurants

  • ‪Las Quinielas - ‬18 min walk
  • ‪Saint Patricks Café - ‬12 min walk
  • ‪Boulevard Kafe Antzokia - ‬13 min walk
  • ‪Sidreria Amaike - ‬6 min drive
  • ‪Goizalde - ‬12 min walk

About this property

Hotel Ortuella

Hotel near Port of Bilbao
Consider a stay at Hotel Ortuella and take advantage of a terrace, a bar, and a business center. The on-site local and international cuisine restaurant, Restaurante HotelOrtuella, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), smoke-free premises, and meeting rooms
  • Luggage storage, a reception hall, and a vending machine
Room features
All guestrooms at Hotel Ortuella offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 2.75 to 5.60 for adults and EUR 2.75 to 5.60 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante HotelOrtuella

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 2.75 to 5.60 for adults, and EUR 2.75 to 5.60 for children
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ortuella
Ortuella
Hotel Ortuella Hotel
Hotel Ortuella Ortuella
Hotel Ortuella Hotel Ortuella

Frequently asked questions

Is Hotel Ortuella pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ortuella?

Self parking is free at this property.

What time is check-in at Hotel Ortuella?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ortuella?

Check-out is at noon.

Where is Hotel Ortuella located?

Located in Valle de Trápaga, this hotel is within 3 mi (5 km) of Museo de la Mineria del Pais Vasco, Vizcaya Bridge, and Playa de las Arenas. Txakugurgune-Las Canteras Dog Park and Estuary of Bilbao are also within 3 mi (5 km). Ortuella Urioste Station is 8 minutes by foot and Ortuella Sagrada Familia Station is 11 minutes.

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Hotel Ortuella Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 91 reviews
Rating 8 - Good. 33 out of 91 reviews
Rating 6 - Okay. 12 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 3 out of 91 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arwel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel convenient for ferry crossing
Stayed 2 nights in Jun 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, friendly staff, free underground parking is a bonus
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money
Stayed 1 night in Jun 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎
Stayed 1 night in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!
Stayed 1 night in Oct 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a nice room in good condition. The property was clean and well kept. There’s parking in the basement and surface parking on 2 sides of the building. The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge. The hotel has an attached gas station and convenience store.
Stayed 3 nights in Sep 2024

6/10 Okay

Gert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liegt ganz gut, aber leider war die Klimaanlage defekt
Stayed 1 night in Jun 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Stayed 2 nights in Apr 2025

6/10 Okay

David

Very clinical internally no nearby bars - the on site cafe/bar - uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

José Ramón

Liked: Cleanliness, staff & service
Estuvimos en otra ocasión y la habitaqción nos resultó pequeña para tres. En esta ocasión nos dieron una más grande y mejor, creo que era de minusválidos. El baño, la verdad, dejaba un poco que desear, muy estropeado, la ducha rajada, con sólo una mampara corta que se escapaba toda el agua, inodoro muy alto (de minusválidos)...
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover

We have stayed here before. It is close to The ferry port. It is also close to the railway station for a trip into Bilbao
Stayed 1 night in Nov 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin el ruido de los camiones sería un hotel de 10

El hotel está muy bien. Habitación amplia, colchón y almohada cómoda, buena limpieza, un trato muy agradable, tanto en recepción, personal de limpieza y personal del restaurante, pero con un inconveniente: si tu habitación da a la parte de atrás, el dormir algunos días, se hace complicado ya que, la parte de atrás del hotel da al repostaje de combustuble para la gasolinera y se oye un ruido infernal de madrugada, durante dos o tres horas por los camiones cisterna al reportar el carburante.
Stayed 5 nights in Nov 2024

6/10 Okay

Ahmet Tevfik

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Vicent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

José Luis

Liked: Cleanliness, property conditions & facilities, room comfort

Buen sitio

Todo bien
Stayed 3 nights in Sep 2024

8/10 Good

Xènia

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

chakir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo pernottato una notte durante il cammino del nord per Santiago. La stanza era molto bella e pulita, silenziosa durante la notte, unica pecca e molto fuori dal percorso quindi bisogna camminare un po’ anche se si prendono i mezzi. A parte questo la consiglio vivamente!
Stayed 1 night in Aug 2024

8/10 Good

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Di passaggio in vacanza

Esperienza positiva
Stayed 1 night in Aug 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon établissement,avec parking gratuit.Bon petit déjeuner,dommage pas possible de déjeuner le Dimanche
Stayed 2 nights in May 2024

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024