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Hotel Ercilla de Bilbao, Autograph Collection

4.0 star property
Breakfast at Bermeo fuels adventures to the Guggenheim Museum Bilbao, while bike rentals invite travelers to discover the city's hidden treasures

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View from property - Hotel Ercilla de Bilbao, Autograph Collection (Bilbao)
Minibar, in-room safe, desk, free WiFi - Hotel Ercilla de Bilbao, Autograph Collection (Bilbao)
Superior Room, 1 King Bed, City View (Stylish) | Minibar, in-room safe, desk, free WiFi - Hotel Ercilla de Bilbao, Autograph Collection (Bilbao)
Reception - Hotel Ercilla de Bilbao, Autograph Collection (Bilbao)
Breakfast, lunch and brunch served - Hotel Ercilla de Bilbao, Autograph Collection (Bilbao)
Hotel Ercilla de Bilbao, Autograph Collection offers an upscale retreat in central Bilbao with a garden and vibrant bar. Guests enjoy breakfast at Bermeo, relax on the terrace, and can rent cars or bikes to explore San Mames Stadium conveniently.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Twin Beds (Vintage)

Room, 2 Twin Beds (Vintage) | Minibar, in-room safe, desk, free WiFi

Room, 2 Twin Beds (Vintage)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Minibar, in-room safe, desk, free WiFi

Room, 1 Double Bed

8.4 out of 10
Very good
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Vintage)

Premium Room, 2 Twin Beds (Vintage) | Minibar, in-room safe, desk, free WiFi

Premium Room, 2 Twin Beds (Vintage)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Vintage)

Premium Room, 1 King Bed (Vintage) | Minibar, in-room safe, desk, free WiFi

Premium Room, 1 King Bed (Vintage)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Stylish)

Superior Room, 1 King Bed, City View (Stylish) | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 King Bed, City View (Stylish)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, City View (Glamour)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Stylish)

Room, 2 Twin Beds (Stylish) | Minibar, in-room safe, desk, free WiFi

Room, 2 Twin Beds (Stylish)

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View (Stylish)

Superior Room, 2 Twin Beds, City View (Stylish) | Minibar, in-room safe, desk, free WiFi

Superior Room, 2 Twin Beds, City View (Stylish)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Bilbao City Centre, a neighborhood in Bilbao, Hotel Ercilla de Bilbao, Autograph Collection is in a shopping district and near a metro station. C.C. Zubiarte and Ribera Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dona Casilda Iturrizar Park and Bay of Biscay. Culture House Barrainkua and Azkuna Zentroa are also worth visiting. Visit our Bilbao travel guide
Map
Ercilla 37, Bilbao, Vizcaya, 48011

What's nearby

  • Plaza Moyua showing heritage architecture, flowers and a garden
    Plaza Moyua
    5 min walk - 0.3 miles
  • Bilbao Fine Arts Museum which includes heritage architecture, night scenes and a park
    Bilbao Fine Arts Museum
    8 min walk - 0.5 miles
  • Euskalduna Conference Centre and Concert Hall
    Euskalduna Conference Centre and Concert Hall
    10 min walk - 0.5 miles
  • San Mames Stadium which includes a river or creek and modern architecture
    San Mames Stadium
    11 min walk - 0.6 miles
  • Guggenheim Museum Bilbao showing a city and modern architecture
    Guggenheim Museum Bilbao
    11 min walk - 0.6 miles

Getting around

  • Indautxu Station
    4 min walk
  • Bilbao Zabalburu Station
    12 min walk
  • Bilbao Airport (BIO)
    22 min drive

Restaurants

  • La Club By Ercilla Hotels
    1 min walk
  • Bolge Café
    2 min walk
  • Plaza Indautxu
    3 min walk
  • El Puertito
    1 min walk
  • El Bar Americano
    1 min walk

About this property

Hotel Ercilla de Bilbao, Autograph Collection

Upscale hotel near San Mames Stadium
Located close to Guggenheim Museum Bilbao, Hotel Ercilla de Bilbao, Autograph Collection provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Bermeo, offers breakfast, brunch, and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • A gift shop, 1 meeting room, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 325 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with separate tubs/showers and hair dryers
  • Flat-screen TVs with digital channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bermeo
  • Bistro Bermeo

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Covered valet parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H.BI.00575

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Ercilla
Ercilla Bilbao
Ercilla Hotel
Hotel Ercilla
Hotel Ercilla Bilbao
Ercilla Hotel Bilbao
Golden Tulip Bilbao
Hotel Ercilla
Ercilla de Bilbao Autograph Collection by Marriott
Hotel Ercilla de Bilbao, Autograph Collection Hotel
Hotel Ercilla de Bilbao, Autograph Collection Bilbao
Hotel Ercilla de Bilbao, Autograph Collection Hotel Bilbao

Frequently asked questions

Is Hotel Ercilla de Bilbao, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for EUR 25 per day.

What time is check-in at Hotel Ercilla de Bilbao, Autograph Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ercilla de Bilbao, Autograph Collection?

Check-out is at noon.

Where is Hotel Ercilla de Bilbao, Autograph Collection located?

Located in Bilbao City Centre, this hotel is within a 15-minute walk of Galeria Bay Salt, San Mames Stadium, and Guggenheim Museum Bilbao. Plaza Moyua and Azkuna Zentroa are also within 5 minutes. Indautxu Station is only a 4-minute walk and Moyua Station is 6 minutes.

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Reviews

Hotel Ercilla de Bilbao, Autograph Collection Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 421 out of 921 reviews
Rating 8 - Good. 337 out of 921 reviews
Rating 6 - Okay. 105 out of 921 reviews
Rating 4 - Poor. 46 out of 921 reviews
Rating 2 - Terrible. 12 out of 921 reviews

Reviews

Verified

8/10 Good

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in center of historic town, excellent renovation and great staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, especially the restaurant staff, was superb.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first time in Bilbao and what a great place to stay. The room was beautiful and the bed so comfortable. Breakfast was amazing. Great selection.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness
Good location, good and clean rooms
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the top floor were wonderful. Our room met our expectations in every way. The shower was definitely tricky and it was impossible to avert flooding the floor.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always, Ercilla de Bilbao offers the outmost quality in everything they do. Great beds, excellent room amenities, fantastic service and staff, and good food. We will always be back to Ercilla de Bilbao.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jan Amtrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very simple. I stayed at several hotels in Bilbao. 4 and 5 stars all. Ercilla de Bilbao Autograph Collection is the best on all factors. Staff, including even a concierge, and helpful bellboys. Great bars and the rooftop bar will steal your heart away. Two stays for me in this hotel. Best and most central location, quality of rooms are very high and an eye on details. Many things. Best views also in Bilbao. Its an outstanding hotel♥️ I will surely be back one day.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we have met at the property is friendly and helpful!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great hotel, helpful and friendly.

Great location and hotel. Very helpful and friendly staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for many of Bilbao's main attractions. Staff was friendly and helpful.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Layne James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a central part of the city not far fron the plazza moyuo. Easy to get to off the bus from the airport. Also a short 15 min walk to the old town.
Stayed 1 night in Apr 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel with a beautiful rooftop bar and great views of the city and surrounding mountains. The breakfast was also very nice but didn't start until 0700 which I suppose is standard in Spain. The rooms are a little date and I didn't have much of a view from my windows but was comfortable still.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Location is wonderful. Worth it for the rooftop restaurant.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Aine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in an excellent location. Concierge Julia was very knowledgeable and helpful
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Very good location and comfortable
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Bora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, great terrace bar with views of the city, excellent staff all over
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Reinhold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly personal
Stayed 4 nights in May 2025
Verified

10/10 Excellent

yokine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite nice, they have a really nice terrace and the location is just right around all the shops and restaurants. The only bad thing I can say is the shower head was a little outdated.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good rooms on the first floor that were quiet and spacious and well-equipped. The rooftop bar was a great place to meet and relax. The hotel was in a good position for exploring the city. The breakfasts were good and the staff were very helpful.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location location location. Great rooftop bar.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient. Walking distance to Guggenheim. Rooms are clean and comfortable. Staff is attentive and friendly. Good value for money.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
For an international chain, hotel is pretty chill & blends in its environment. Nice comfort & class without cheesy Big Brand touches.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof bar was a luxury escape
Stayed 7 nights in Jun 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Really nice room, lovely rooftop terrace bar (reserve a table in advance), very good breakfast buffet. Very good service. Only gripe was that the WiFi in the room wasn’t very strong - they did sort it but made video calls tricky.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Our stay was great. Perfect location. Walking distance to all important places. Excellent breakfast. You have to reserve the parking ahead, we didn’t but we were lucky they help us with this matter.
Stayed 2 nights in Apr 2024