Hotel Ercilla de Bilbao, Autograph Collection

Hotel with a restaurant, near San Mames Stadium

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Dates

November 2025

1

December 2025

Premium Room, 2 Twin Beds (Vintage) | Minibar, in-room safe, desk, free WiFi

Hotel Ercilla de Bilbao, Autograph Collection offers an upscale retreat in central Bilbao with a garden and vibrant bar. Guests enjoy breakfast at Bermeo, relax on the terrace, and can rent cars or bikes to explore San Mames Stadium conveniently.

Very good

Popular amenities

Bar
Gym
Room service
Parking available
Housekeeping

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

1 bed

2 beds

Showing 17 of 17 rooms

Room, 2 Twin Beds (Vintage)

Highlights

Air conditioning

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Minibar

Digital channels

44 sq m
Sleeps 3
2 Twin Beds

Room, 1 King Bed with Sofa bed

Very good

Highlights

Air conditioning

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Minibar

Digital channels

44 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 Double Bed

Very good

Highlights

Air conditioning

Flat-screen TV

Private bathroom

Hair dryer

Separate bathtub and shower

Minibar

Digital channels

Daily housekeeping

25 sq m
Sleeps 2
1 Double Bed

Premium Room, 2 Twin Beds (Vintage)

Exceptional

Highlights

Air conditioning

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Minibar

Digital channels

44 sq m
Sleeps 2
2 Twin Beds

Premium Room, 1 King Bed (Vintage)

Highlights

Air conditioning

Flat-screen TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Minibar

Digital channels

44 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, City View (Stylish)

Wonderful

Highlights

Air conditioning

Flat-screen TV

Private bathroom

Hair dryer

Separate bathtub and shower

Minibar

Digital channels

Daily housekeeping

27 sq m
City view
Sleeps 2
1 King Bed

Executive Suite, 1 Bedroom, City View (Glamour)

Highlights

Air conditioning

Flat-screen TV

Separate bedroom

Private bathroom

Hair dryer

Separate bathtub and shower

Minibar

Digital channels

60 sq m
1 bedroom
City view
Sleeps 2
1 King Bed

Room, 2 Twin Beds (Stylish)

Excellent

Highlights

Air conditioning

Flat-screen TV

Private bathroom

Hair dryer

Separate bathtub and shower

Minibar

Digital channels

Daily housekeeping

25 sq m
Sleeps 2
2 Twin Beds

Superior Room, 2 Twin Beds, City View (Stylish)

Wonderful

Highlights

Air conditioning

Flat-screen TV

Private bathroom

Hair dryer

Separate bathtub and shower

Minibar

Digital channels

Daily housekeeping

27 sq m
Sleeps 2
2 Twin Beds

Stylish Twin Room

Sleeps 2

Stylish Superior Twin Room

Sleeps 2

Vintage Premium Twin Room

Sleeps 2

Vintage King Room with Sofa bed

Sleeps 3

Stylish Double Room

Sleeps 2

Stylish Superior King Room

Sleeps 2

Vintage Premium King Room

Sleeps 2

Standard Room

Sleeps 2

About the neighborhood

Ercilla 37, Bilbao, Vizcaya, 48011

What's nearby

Plaza Moyua - 5 min walk - 0.3 miles
Euskalduna Conference Centre and Concert Hall - 10 min walk - 0.5 miles
San Mames Stadium - 11 min walk - 0.6 miles
Guggenheim Museum Bilbao - 11 min walk - 0.6 miles
Plaza Nueva - 19 min walk - 1.0 mile

Getting around

Indautxu Station - 1 min walk
Bilbao Autonomia Station - 11 min walk
Bilbao Airport (BIO) - 18 min drive

Restaurants

‪La Club By Ercilla Hotels - ‬1 min walk
‪El Puertito - ‬1 min walk
‪El Bar Americano - ‬1 min walk
‪El Pintxito - ‬2 min walk
‪Pastelería / Cafetería / Restaurante Hotel Ercilla - ‬1 min walk

About this property

Hotel Ercilla de Bilbao, Autograph Collection

Upscale hotel near San Mames Stadium

Located close to Guggenheim Museum Bilbao, Hotel Ercilla de Bilbao, Autograph Collection provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Bermeo, offers breakfast, brunch, and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.

Other perks include:

Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
Smoke-free premises, concierge services, and a banquet hall
An elevator, luggage storage, and a reception hall
Guest reviews give top marks for the helpful staff

Room features

All 325 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.

Extra conveniences in all rooms include:

Recycling and LED light bulbs
Bathrooms with separate tubs/showers and hair dryers
Flat-screen TVs with digital channels
Daily housekeeping and desks

Similar properties

Spa
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Secured, covered valet parking on site (EUR 25 per day)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 13 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Bermeo
Bistro Bermeo

Things to do

24-hour gym
Bicycle rentals
Stereo

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business center
Meeting room

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Transfer shower
Visual alarms in hallways
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

12 floors
At least 80% lighting from LEDs
Banquet hall
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Minibar

More

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
Covered valet parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number H.BI.00575

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Ercilla

Ercilla Bilbao

Ercilla Hotel

Hotel Ercilla

Hotel Ercilla Bilbao

Ercilla Hotel Bilbao

Golden Tulip Bilbao

Hotel Ercilla

Ercilla de Bilbao Autograph Collection by Marriott

Hotel Ercilla de Bilbao, Autograph Collection Hotel

Hotel Ercilla de Bilbao, Autograph Collection Bilbao

Hotel Ercilla de Bilbao, Autograph Collection Hotel Bilbao

Frequently asked questions

Is Hotel Ercilla de Bilbao, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ercilla de Bilbao, Autograph Collection?

Valet parking is available for EUR 25 per day.

What time is check-in at Hotel Ercilla de Bilbao, Autograph Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ercilla de Bilbao, Autograph Collection?

Check-out is at noon.

Where is Hotel Ercilla de Bilbao, Autograph Collection located?

Located in Bilbao City Centre, this hotel is within a 15-minute walk of Ensanche, San Mames Stadium, and Guggenheim Museum Bilbao. Galeria Bay Salt and Azkuna Zentroa are also within 5 minutes. Indautxu Station is only a 2-minute walk and Moyua Station is 5 minutes.

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Hotel Ercilla de Bilbao, Autograph Collection Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities

10/10 Excellent

Lauren

Aug 4, 2025

Nice stay

Stayed 3 nights in Jul 2025

8/10 Good

Chris

Jul 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, nice rooftop bar, perfect location. The hotel seemed to lose water for an hour or so one morning as we were getting ready (and this wasn’t commented on), but likely a one-off issue, and otherwise was great.

Stayed 2 nights in Jul 2025

10/10 Excellent

Layne James

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is in a central part of the city not far fron the plazza moyuo. Easy to get to off the bus from the airport. Also a short 15 min walk to the old town.

Stayed 1 night in Apr 2025

8/10 Good

Reinhold

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly personal

Stayed 4 nights in May 2025

10/10 Excellent

Linda

Oct 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location for many of Bilbao's main attractions. Staff was friendly and helpful.

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Jul 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Location is wonderful. Worth it for the rooftop restaurant.

Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Jun 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place. We always stay there

Stayed 2 nights in Jun 2024

10/10 Excellent

Felice

Jul 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

For an international chain, hotel is pretty chill & blends in its environment. Nice comfort & class without cheesy Big Brand touches.

Stayed 2 nights in Jul 2024

6/10 Okay

MIchelle

Jun 10, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

The Ercilla was probably once very nice though it is now a bit tired. The hallways are dim, decorated with simple, wrinkled framed posters (the same on each floor), there are signs of wear like doors with broken hinges, and well worm bathrooms. Highlights were the rooftop bar, breakfast though be sure to double check if your breakfast is included. We asked and were told that it was and then we were charged for it. Also the gym is light and airy though not set for those who want a serious workout as the dumbbells only go up to 30 pounds/14kg. And the television didn't allow for chrome casting though it said that it did. Overall it was ok, but we will try to find a nicer hotel for our next visit.

Stayed 3 nights in Jun 2025

10/10 Excellent

Roland

Jun 10, 2023

Liked: Staff & service, property conditions & facilities

Super Rooftop Bar, beautiful Sunset

Stayed 3 nights in Jun 2023

10/10 Excellent

Leticia

Jul 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely

Stayed 4 nights in Jun 2024

10/10 Excellent

Johanna

Nov 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Bilbao

Wonderful hotel centrally located and well priced. Rooftop terrace bar was a treat for both light food and drinks. The doormen, reception, housekeeping, catering staff could not have been more attentive to our needs. A special mention must go to Joanne and her colleagues on Reception who worked so hard to get us wonderful restaurant bookings at short notice. We definitely recommend this hotel.

Stayed 4 nights in Nov 2023

8/10 Good

Susan

Oct 28, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very central to a lovely vibrant but small city. Shame there was no kettle , for a Marriot hotel, in the room. Very convenient to visit the Guggenheim gallery.

Stayed 1 night in Oct 2023

10/10 Excellent

Stephan

Jul 26, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to everything. Rooftop terrace with nibbles and drinks (and sweet, classic funk music) gave this bar flavour!

Stayed 1 night in Jul 2022

10/10 Excellent

Hari

May 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The environment and ambience of hotel was great. Stairs to go to room was not that good idea. Fire alarm rang about midnight 3 days several times was a disturbance. Other things were quite good including breakfast.

Stayed 8 nights in May 2024

8/10 Good

Alison

Jan 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located and comfortable hotel with friendly staff. Spacious rooms, although could do with some additional soundproofing. Hotel was not busy, despite the price for the room which seems to be linked to brand rather than occupancy - may try some of the other options in the area next time. The lobby bar is underutilised / could do with a more inviting set up.

Stayed 2 nights in Jan 2024

8/10 Good

Lilly

Sep 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Concierge was fantastic! She went out of her way to assist with a baggage problem and room. Front desk staff were not friendly.

Stayed 1 night in Sep 2023

6/10 Okay

Mohsen

Oct 8, 2023

Liked: Cleanliness, staff & service, amenities

Hotel is very good but they have problem with Air Conditioner all over the hotel and room are very hot and they can’t fix for two days

4/10 Poor

YEOJU

Jun 27, 2023

Disliked: Staff & service

The hotel front desk staff took 30 minutes to check me in, and I often saw other guests taking longer. The refrigerator was locked twice and could not be opened, and the second time I gave up trying to get it opened. The front desk staff didn't even know the airport bus schedule, which was obviously available online, and told me to check at the stop.

Stayed 3 nights in Jun 2023

6/10 Okay

Wadid

Sep 7, 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

You can pretty much walk everywhere in the city. A little upsetting because it was so hot and the air conditioner in the whole building doesn’t work. When we arrived on Sept 5 we were told it would be fixed by September 6 and nothing was done! Rooms are like a heat box! Finally was able to request a fan for the room so at least we can sleep! Waking up sweaty is horrible! They need to fix that issue. I feel I should have been compensated in some way! They didn’t even tell you that it wasn’t working they just have an answer for everything.

Stayed 2 nights in Sep 2023

4/10 Poor

D

Aug 10, 2024

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

Meh....

First Impressions The exterior is drab - the photos online are clearly a photoshop job - and the interior feels dark and dreary, missing the mark on atmosphere. Service with a Side of Disappointment Service was abysmal, except for the concierge team and a lady who I think was named Bea (Spanish/Australian lady) on the roof terrace. The reception staff had as much charisma as a potato, and the waiters on the roof were quite rude. Room Comfort On a brighter note, the small rooms were comfortable, with excellent beds and pillows. Each room had a gown, slippers, a coffee machine with takeaway cups, and complimentary water daily, which was great for early risers in a city with few morning coffee options. The shower gel, soap, shampoo etc were a terrible quality - felt watered down. I went out to purchase my own. A Rainy Day Frustration I was disappointed by the lack of umbrellas for guests. When I asked about this, the receptionist laughed and suggested I “complain to corporate,” which felt dismissive. The Roof Terrace The roof terrace was decent but overpriced, and the Wi-Fi didn’t reach there, which was frustrating. Facilities The lifts were tiny and slow, leading to constant waits. The gym was decent. Final Thoughts While the location is good, Bilbao is compact; as long as you’re in the city centre, you’re within a 15-minute walk of everything. Overall, the hotel has potential but desperately needs to improve its service and atmosphere.

Stayed 5 nights in Aug 2024

6/10 Okay

Juan

Jan 6, 2024

Liked: Cleanliness

Disliked: Staff & service

Highs and Lows

Location and room was very good. However, the hotel has a number of flaws that affect overall experience. First of all, AC system doesnt work to the right tenperature. It is a recurrent issue that always happen in this hotel and is specially disturbing in cold days. Having said that the maintenance attention is substandard. After reviewing the AC of our room and determining that was not working, no action was taken. Reception also ignored the issue and only after 2 reminders the sent a warmer to our room. In order to be able to sleep with a non working AC machine, you need to simply switch off power from the main power control. It has happened to us before in this hotel and also what maintenance team also suggest. Nothing that you expect in a high standard place ( TV commanders were not working because of lack of batteries…etc All tech elements clearly neglected). Moreover, in a previous stay you could notice that reception service was atended by Junior staff. They ignored the room calls several times on purpose as they were “busy”. When complaint was made they were just not very educated and it was obvious they were trainees. Overall, the hotel, location, cleanliness and quality of beds … is very good, amazing, but they are other important elements that are substandard for this level of pricing. As a reference, we also attended the new years gala in the same hotel (at 350 euros/head) and our assesment is similar…. Highs and lows.

Stayed 2 nights in Dec 2023

10/10 Excellent

JOSE

Oct 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Uno de los mejores hoteles de la zona!, el mejor en el price performance?

Stayed 3 nights in Oct 2025

10/10 Excellent

Chara

Oct 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Oct 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Felicidades excelente todo

Stayed 3 nights in Oct 2025

Hotel Ercilla de Bilbao, Autograph Collection

Choose dates to view prices

Photo gallery for Hotel Ercilla de Bilbao, Autograph Collection

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Room, 2 Twin Beds (Vintage)

Room, 2 Twin Beds (Vintage)

Highlights

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Highlights

View all photos for Premium Room, 2 Twin Beds (Vintage)

Premium Room, 2 Twin Beds (Vintage)

Highlights

View all photos for Premium Room, 1 King Bed (Vintage)

Premium Room, 1 King Bed (Vintage)

Highlights

View all photos for Superior Room, 1 King Bed, City View (Stylish)

Superior Room, 1 King Bed, City View (Stylish)

Highlights

Executive Suite, 1 Bedroom, City View (Glamour)

Highlights

View all photos for Room, 2 Twin Beds (Stylish)

Room, 2 Twin Beds (Stylish)

Highlights

View all photos for Superior Room, 2 Twin Beds, City View (Stylish)

Superior Room, 2 Twin Beds, City View (Stylish)

Highlights

Stylish Twin Room

Stylish Superior Twin Room

Vintage Premium Twin Room

Vintage King Room with Sofa bed

Stylish Double Room

Stylish Superior King Room

Vintage Premium King Room

Standard Room

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Hotel Ercilla de Bilbao, Autograph Collection

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Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information