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Quality Inn & Suites Big Stone Gap

2.5 star property
Hotel with free breakfast, near Miner's Park

Choose dates to view prices

In the heart of Miner's Park, Quality Inn & Suites offers a warm welcome with a fireplace in the lobby and full breakfast. Unwind by the indoor pool or stay active at the gym, and take advantage of free WiFi, laundry facilities, self parking, a business center and coffee/tea in lobby; previous guests rave about helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
Hair dryer
Microwave
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Map
4609 Aerial Way, Big Stone Gap, VA, 24219

What's nearby

  • Crooked Road Heritage Music Trail - 3 min drive - 1.7 miles
  • The Trail of the Lonesome Pine Outdoor Drama - 4 min drive - 1.5 miles
  • Miner's Park - 4 min drive - 1.5 miles
  • Southwest Virginia Museum - 5 min drive - 1.8 miles
  • Lonesome Pine Hospital - 5 min drive - 1.9 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 62 min drive

Restaurants

  • ‪KFC - ‬6 min drive
  • ‪Southwest Fire House - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee's - ‬5 min drive
  • ‪Subway - ‬13 min walk

About this property

Quality Inn & Suites Big Stone Gap

Hotel near Miner's Park
Located close to Crooked Road Heritage Music Trail and The Trail of the Lonesome Pine Outdoor Drama, Quality Inn & Suites Big Stone Gap provides free full breakfast, laundry facilities, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • Free newspapers, coffee/tea in the lobby, and bicycle tour information
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Shower/tub combinations, free toiletries, and hair dryers
  • 43-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Refrigerators, microwaves, and premium channels

Similar properties

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 129 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (17 inch wide door)
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

Does Quality Inn & Suites Big Stone Gap have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Quality Inn & Suites Big Stone Gap pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites Big Stone Gap?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Big Stone Gap?

Check-in start time: 3 PM; Check-in end time: 7 AM.

What time is check-out at Quality Inn & Suites Big Stone Gap?

Check-out is at 11 AM.

Where is Quality Inn & Suites Big Stone Gap located?

Located in the heart of Big Stone Gap, this hotel is within 3 mi (5 km) of Miner's Park, The Trail of the Lonesome Pine Outdoor Drama, and Southwest Virginia Museum. Crooked Road Heritage Music Trail and High Knob are also within 12 mi (20 km).

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Quality Inn & Suites Big Stone Gap Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 345 out of 472 reviews
Rating 8 - Good. 102 out of 472 reviews
Rating 6 - Okay. 8 out of 472 reviews
Rating 4 - Poor. 6 out of 472 reviews
Rating 2 - Terrible. 11 out of 472 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
I hate staying in hotels. Yours was great. Clean and very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were so comfortable. Most pillows at hotels leave me with a sore neck but these were great. The staff was always kind and helpful. I would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Very nice and comfortable place with gorgeous view.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean and professional stay. Staff was attentive and helpful. Room was clean, only note was that the room smelled a bit odd.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast!
Stayed 2 nights in Jun 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff that was very personable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, clean rooms and friendly staff!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome and very accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Keanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome. Clean friendly staff i. A beautiful setting in the Big Stone Gap area of Virginia. I will definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The holiday ambiance and extremely helpful staff. This is understating my wonderful experience there. Will definitely recommend it and definitely returning this summer
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This hotel was great because of the staff Rhonda at check-in was great and speaking with the manager Liz you know why everyone here truly cares about what they do and it shows.
Stayed 2 nights in Oct 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

This is a very nice place to stay while visiting family. Everyone there is always so nice and courteous!
Stayed 1 night in Nov 2022

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a bit outdated but very clean! Breakfast was great and perfect for our one night stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Taylor at the front desk was super friendly, the place is clean. It is definitely the nicest hotel in that city.
Stayed 1 night in Dec 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, staff was friendly and helpful
Stayed 2 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. clean rooms and bathroom. would stay again if visiting this area
Stayed 2 nights in Jul 2023

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

The staff was friendly and talkative. Shared info of other places to visit if we had time. The rooms were clean and comfortable.
Stayed 1 night in May 2021

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here often. Very clean, quiet, well lit parking lot. Large rooms. Always enjoy my stay.
Stayed 1 night in Jan 2022

10/10 Excellent

MITZI

Liked: Property conditions & facilities
Love it
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Very well kept hotel. I figured it was a new building based on how it looked. I was very suprised when I was told the hotel was built in the 19990's. Nice staff, would stay here again if I was in the area.
Stayed 1 night in Mar 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Va trip

Very convenient, bed & pillows wasn’t the most comfortable, staff was very pleasant and helpful. Did find a few insects in the bathroom area
Stayed 1 night in Jul 2023

8/10 Good

susan

Liked: Cleanliness, staff & service
Property clean in good repair. But a little dated. Our room had laminar flooring throughout which was both chilly and )sticky). Bed comfortable.
Stayed 1 night in Jan 2024

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