Best Western Big Bear Chateau

3.5 star property
Skiing and dining in the mountains near Snow Summit

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Big Bear Chateau

Photo gallery for Best Western Big Bear Chateau

Lobby
Seasonal outdoor pool, sun loungers
Exterior
Iron/ironing board, WiFi, bed sheets
Restaurant

Overview of Best Western Big Bear Chateau

Reviews
8.6

Excellent

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Big Bear Lake.

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Check out the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Popular LocationSnow Summit20 min walk
  • Popular LocationThe Village3 min drive
  • Popular LocationAlpine Slide at Magic Mountain4 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)78 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Fireplace, and Balcony)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub (Fireplace, and Balcony)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Fireplace, and Balcony)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace, and Balcony)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel
Pool
Pet friendly
Parking included
Free WiFi
8.0 out of 10, Very Good, (1000)
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About the neighborhood

Big Bear Lake

Best Western Big Bear Chateau is located in Winter Park, a neighborhood in Big Bear Lake. Snow Summit and Bear Mountain are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Village. Bowling Barn and Big Bear Solar Observatory are also worth visiting. Enjoy the area's slopes with downhill skiing and skiing, and don't miss out on the snow tubing and snowshoeing.
Visit our Big Bear Lake travel guideOpens in a new window

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Bear Mountain Express Lift - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive

Restaurants

  • McDonald's - 2 min drive
  • Maggio's Pizza - 12 min walk
  • Domino's Pizza - 2 min drive
  • Mountain Munchies - 15 min walk
  • Taco Bell - 2 min drive

About this property

Best Western Big Bear Chateau

Hotel located in Winter Park
Best Western Big Bear Chateau is located close to Snow Summit, and provides free cooked-to-order breakfast, an arcade/game room, and a fireplace in the lobby. For some rest and relaxation, visit the spa tub. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and luggage storage
  • Wedding services, meeting rooms, and free newspapers
  • Guest reviews speak highly of the pool
Room features
All 80 rooms feature comforts such as air conditioning, in addition to amenities like WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Big Bear Chateau Big Bear
Best Western Big Bear Chateau Hotel
Best Western Big Bear Chateau Big Bear Lake
Best Western Big Bear Chateau Hotel Big Bear Lake

Frequently asked questions

Does Best Western Big Bear Chateau have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western Big Bear Chateau pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Big Bear Chateau?

Self parking is free at this property.

What time is check-in at Best Western Big Bear Chateau?

Check-in start time: 4 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Big Bear Chateau?

Check-out is at 11:00 AM.

Where is Best Western Big Bear Chateau located?

Located near the slopes, this Winter Park hotel is within 1 mi (2 km) of Bear Valley Community Hospital and Snow Summit and close to winter sports such as snow tubing and snowshoeing. Interlaken Shopping Center and Lakeview Shopping Center are also within 15 minutes.

Best Western Big Bear Chateau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
great stay at the chateau
Stayed 1 night in Apr 2024

10/10 Excellent

WAYNE, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, free breakfast is good
Stayed 5 nights in Apr 2024

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A very interesting Best Western. A mix between a typical BW, but with chandeliers, a piano in the lobby, and unique artwork. Clean rooms and a nice staff. I’d stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Berkin

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, nothing extraordinary nothing disappointing
Stayed 1 night in Apr 2024

10/10 Excellent

andrew, Rolling Hills Estates

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel in Big Bear lake.
Stayed 1 night in Mar 2024

10/10 Excellent

cyrus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly place
Stayed 1 night in Mar 2024

10/10 Excellent

Nealie

The Staff was Extremely helpful and professional, I love the complementary breakfast, I love that parking is included with the stay and there are plenty of spots, the location is fantastic and that’s why I’ve been coming back every year for the last 14 years!!
Stayed 3 nights in Mar 2024

6/10 Okay

lupe, norwalk

Traveled with partner
I wish housekeeping was automatic and not upon request. Also, the restaurant/bar area needs to be a bit more inviting. The tv was not working. The location was good/central.
Stayed 2 nights in Mar 2024

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It is a very run down hotel, the carpets are so dirty it was so gross, I was looking for an outlet and looked behind the bed and oh my !! you can tell they never clean . and the hotel has haunted mansion vibes .
Stayed 1 night in Mar 2024