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Mercure Plaza Biel

4.0 star property
Riverfront hotel with bars and a fitness center

Choose dates to view prices

Photo gallery for Mercure Plaza Biel

Exterior
2 bars/lounges
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Twin Bed, Bathtub

Classic Room, 1 Twin Bed, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Twin Bed, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio

Studio | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds, Bathtub

Classic Room, 2 Twin Beds, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Neumarktstrasse 40, Biel, BE, 2502

What's nearby

  • Swiss Reformed City Church - 5 min walk - 0.3 miles
  • City Park - 5 min walk - 0.3 miles
  • Museum Schwab - 8 min walk - 0.5 miles
  • Omega Museum - 14 min walk - 0.8 miles
  • Lake Biel - 17 min walk - 1.0 mile

Getting around

  • Biel/Bienne Station - 11 min walk
  • Bern (BRN-Belp) - 50 min drive

Restaurants

  • ‪Coop - ‬4 min walk
  • ‪Ici C'Est Le Vin - ‬5 min walk
  • ‪Hou Kei Asia Fast Food - ‬3 min walk
  • ‪Beer O’clock - ‬4 min walk
  • ‪Le Panetier - ‬3 min walk

About this property

Mercure Plaza Biel

Upscale hotel by the river
You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Mercure Plaza Biel. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant Barrique, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a vending machine, and a front-desk safe
  • A 24-hour front desk, free newspapers, and concierge services
Room features
All 100 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 25 for adults and CHF 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Barrique

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25.00 for adults and CHF 25 for children
  • Self parking fee: CHF 19.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per night
  • Early check-in fee: CHF 30.00 (subject to availability)
  • Late check-out fee: CHF 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Mercure Biel Plaza
Mercure Hotel Biel Plaza
Mercure Plaza Biel
Accor Plaza Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel

Frequently asked questions

Is Mercure Plaza Biel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night.

How much is parking at Mercure Plaza Biel?

Self parking is available for CHF 19.00 per night.

What time is check-in at Mercure Plaza Biel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of CHF 30.00 (subject to availability).

What time is check-out at Mercure Plaza Biel?

Check-out is at noon. Late check-out is available for CHF 30.00 (subject to availability).

Where is Mercure Plaza Biel located?

Located in the heart of Biel, this hotel is within a 10-minute walk of City Park, Swiss Reformed City Church, and Museum Schwab. LaserGame Biel/Bienne and Omega Museum are also within 15 minutes. Biel/Bienne Station is 11 minutes by foot.

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Mercure Plaza Biel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 158 out of 485 reviews
Rating 8 - Good. 238 out of 485 reviews
Rating 6 - Okay. 61 out of 485 reviews
Rating 4 - Poor. 19 out of 485 reviews
Rating 2 - Terrible. 9 out of 485 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and excellent breakfast buffet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel… What I was missing was softer pillow, beside the relatively hard pillows… The price was definitely on the high side!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with all comforts needed
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

The location of this hotel was quite good, the bus stop was nearby. The room was very clean and all things were very comfortable. The breakfast was also nice.
Stayed 2 nights in Oct 2023

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!
Stayed 2 nights in Sep 2023

6/10 Okay

Patrick

Liked: Staff & service
It was rather old, could use a renovation. Breakfast was small.
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff and everything was well appointed. Very comfortable bed!!!!
Stayed 1 night in Aug 2023

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Service!
Stayed 2 nights in Aug 2022

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE

8/10 Good

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Corine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable

Comme d'habitude acueil très sympa efficace et rapide a l'écoute du ckent
Stayed 2 nights in Dec 2024

6/10 Okay

Hannes

Stayed 1 night in Dec 2024

6/10 Okay

Hans-Rudolf

Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service+

Hôtel idéalement situé et excellent service. Je recommande le roomservice pour son copieux petit déjeuner et produits de qualité.
Stayed 1 night in Nov 2024

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiptop wie schon die letzten Jahre

Gutes solides Hotel, super Frühstücksbuffet
Stayed 1 night in Nov 2024

8/10 Good

Victor Faouzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Sascha

Stayed 1 night in Nov 2024

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel
Stayed 1 night in Nov 2024

8/10 Good

Rami

Liked: Staff & service
N
Stayed 3 nights in Oct 2024