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Mercure Plaza Biel

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Photo gallery for Mercure Plaza Biel

A cozy seating area with a sofa and chair, a wooden coffee table, and a patterned rug. - Mercure Plaza Biel (Biel)
A bar area with a bar counter, stools, and shelves stocked with bottles. - Mercure Plaza Biel (Biel)
A conference room with a long table, white chairs, and hanging pendant lights. - Mercure Plaza Biel (Biel)
A modern bar area with a central bar, seating, and a decorative wall with circular cutouts. - Mercure Plaza Biel (Biel)
A modern hotel room with a large bed, two bedside tables, a small round table, and a chair. There is a vase with flowers on the table. - Mercure Plaza Biel (Biel)
Luxury
4.0 star property
8.2

Very good

Upscale hotel by the river

You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Mercure Plaza Biel. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant Barrique, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

A modern hotel room with a large bed, a bedside table, a chair, and a potted plant.

Superior Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Twin Bed

A modern room with a round table, a potted orchid plant, and a sofa.

Superior Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio

A modern hotel room with a wooden floor, a bed with white linens, a small bedside table, and a nightstand.

Studio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Bathtub

A hotel room with a flat-screen TV mounted on a dark textured wall, a small table with a vase of flowers, a bottle of water, and a minibar. There are two beds with dark bedding and a pair of slippers on each.

Classic Room, 2 Twin Beds, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed, Bathtub

A hotel room with a bed, a chair, a lamp, and a vase with flowers.

Classic Room, 1 Twin Bed, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Biel, Mercure Plaza Biel is in the city center and on a river. The area's natural beauty can be seen at Chasseral Nature Park and Doubs Nature Park, while Neues Museum Biel and Omega Museum are cultural highlights. LaserGame Biel/Bienne and Kürbis Labyrinth are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Biel travel guide
Map
Neumarktstrasse 40, Biel, BE, 2502

What's nearby

  • A vineyard with autumn foliage, a lake, and distant mountains.
    Lake Biel
    16 min walk - 0.9 miles
  • City Park
    5 min walk - 0.3 miles
  • Neues Museum Biel
    8 min walk - 0.4 miles
  • LaserGame Biel/Bienne
    12 min walk - 0.7 miles
  • Omega Museum
    14 min walk - 0.8 miles

Getting around

  • Biel/Bienne Station
    11 min walk
  • Bern (BRN-Belp)
    50 min drive

Restaurants

  • Coop Restaurant
    3 min walk
  • 48
    6 min walk
  • McDonald's
    4 min walk
  • Farel Bistrot
    3 min walk
  • Garage Bar-Pub
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 25 for adults and CHF 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Barrique

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,701 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: CHF 30.00

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CHF 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25.00 for adults and CHF 25 for children
  • Self parking fee: CHF 19.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per night
  • Early check-in fee: CHF 30.00 (subject to availability)
  • Late check-out fee: CHF 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Mercure Plaza Biel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night.

How much is parking?

Self parking is available for CHF 19.00 per night.

What time is check-in at Mercure Plaza Biel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of CHF 30.00 (subject to availability).

What time is check-out at Mercure Plaza Biel?

Check-out is at noon. Late check-out is available for CHF 30.00 (subject to availability).

Where is Mercure Plaza Biel located?

Located in the heart of Biel, this hotel is within a 10-minute walk of City Park, Swiss Reformed City Church, and Neues Museum Biel. LaserGame Biel/Bienne and Omega Museum are also within 15 minutes. Biel/Bienne Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Plaza Biel Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 176 out of 516 reviews
Rating 8 - Good. 251 out of 516 reviews
Rating 6 - Okay. 61 out of 516 reviews
Rating 4 - Poor. 19 out of 516 reviews
Rating 2 - Terrible. 9 out of 516 reviews

Reviews

Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at check in, Air conditioned in the heat of the summer. Lovely walk down the canal to the water and easy walking to shops and restaurants. We did not try the breakfast. Very clean and a good size room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and excellent breakfast buffet.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with all comforts needed
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff and everything was well appointed. Very comfortable bed!!!!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

The location of this hotel was quite good, the bus stop was nearby. The room was very clean and all things were very comfortable. The breakfast was also nice.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel… What I was missing was softer pillow, beside the relatively hard pillows… The price was definitely on the high side!!!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Service!
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Patrick

Liked: Staff & service
It was rather old, could use a renovation. Breakfast was small.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre petite mais très confortable, bien située en centre ville
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Corine

Liked: Cleanliness, amenities, property conditions & facilities
Personnel très accueillant et sympathiques
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toujours la

Excellent accueil disponibilité du personnel avec l'amabilité et le sourir
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bienne côté ville

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bruk dette hotellet hvis du skal til Biel !

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme d'habitude trés bon accueil disponibilité du personnel efficacité
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Marcelo Tessetore

Disliked: Room comfort

Hotel bem meia boca

Hotel bem mais ou menos, atendimento ok, mas a estrutura do hotel só o térreo é bonito os andares ainda são antigos e os quartos velhos, banheiro com banheira e as toalhas são mais pano de prato do que toalhas péssimo. O café da amanhã é muito bom vale a pena pagar e o bar com drinks espetaculares o atendimento do Caio é perfeito
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable

Comme d'habitude acueil très sympa efficace et rapide a l'écoute du ckent
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service+

Hôtel idéalement situé et excellent service. Je recommande le roomservice pour son copieux petit déjeuner et produits de qualité.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiptop wie schon die letzten Jahre

Gutes solides Hotel, super Frühstücksbuffet
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Rami

Liked: Staff & service
N
Stayed 3 nights in Oct 2024