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City Hotel Biel Bienne

Property class: 3

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Photo gallery for City Hotel Biel Bienne

A river with boats docked along the banks, surrounded by trees and hills in the background. - City Hotel Biel Bienne (Biel)
Living area - City Hotel Biel Bienne (Biel)
A modern hotel room with a wooden desk, a black handbag, a striped shirt, a vase with flowers, a coffee maker, and a laptop. - City Hotel Biel Bienne (Biel)
A modern hotel reception area with a curved desk, a receptionist, and a seating area with chairs. - City Hotel Biel Bienne (Biel)
A modern restaurant with a central buffet, seating areas, and a kitchen in the background. - City Hotel Biel Bienne (Biel)
City Hotel Biel Bienne provides amenities like a terrace and a conference center. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Business Twin Room, Non Smoking

A neatly made bed with white linens, a bedside lamp, and a book on the bed.

Business Twin Room, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking

A modern hotel room with a wooden floor, a bed with white linens, a grey armchair, a small table with fruits, a wall-mounted lamp, and a window with curtains.

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Non Smoking

Room

Standard Double Room, Non Smoking

7.4 out of 10
Good
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room

A hotel room with a bed, a bedside table with a lamp, a painting on the wall, and a window with curtains.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room (Budget 13m²)

A hotel room with a bed, a chair, a desk with a lamp, a picture frame, a vase with flowers, and a tray with apples and a coffee maker.

Single Room (Budget 13m²)

  • City view
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Room, Courtyard View

A modern living room with a sofa, armchairs, a small table with fruits, a coat rack, and a TV on a white cabinet.

Junior Room, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Biel, City Hotel Biel Bienne is connected to a shopping center. Neues Museum Biel and Omega Museum are cultural highlights, and some of the area's activities can be experienced at Weinbau Domaine Murset and Cave de la Ville de Berne Winery. Looking to enjoy an event or a game while in town? See what's happening at LaserGame Biel/Bienne or Tissot Arena. Visit our Biel travel guide
Map
Aarbergstrasse 29, Biel, BE, 2503

What's nearby

  • A vineyard with autumn foliage, a lake, and distant mountains.
    Lake Biel
    2 min walk - 0.1 miles
  • Neues Museum Biel
    14 min walk - 0.8 miles
  • City Park
    19 min walk - 1.0 mile
  • LaserGame Biel/Bienne
    3 min drive - 1.1 miles
  • Omega Museum
    4 min drive - 1.6 miles

Getting around

  • Biel/Bienne Station
    6 min walk
  • Bern (BRN-Belp)
    45 min drive

Restaurants

  • Caffè Spettacolo
    7 min walk
  • La Péniche
    8 min walk
  • McDonald's
    6 min walk
  • Pizzeria Seeland
    7 min walk
  • Vagabund
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1957
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 95-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is City Hotel Biel Bienne pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.

What time is check-in at City Hotel Biel Bienne?

Check-in start time: 2:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at City Hotel Biel Bienne?

Check-out is at 11 AM.

Where is City Hotel Biel Bienne located?

Located in the heart of Biel, this hotel is within a 15-minute walk of Lake Biel and Neues Museum Biel. Swiss Reformed City Church and City Park are also within 1 mi (2 km). Biel/Bienne Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Hotel Biel Bienne Reviews

8.0

Very Good

8.2

Cleanliness

7.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 170 out of 598 reviews
Rating 8 - Good. 286 out of 598 reviews
Rating 6 - Okay. 97 out of 598 reviews
Rating 4 - Poor. 26 out of 598 reviews
Rating 2 - Terrible. 19 out of 598 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities!
Stayed 1 night in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a couple of problems the first day (arrival), but they were sorted out by the time I came back on the second day. The staff were very helpful, the room was perfectly clean, and the breakfast buffet (included in the room rate) was extensive and high quality.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel staff food very good. Room was clean and tidy. Down side basin was full of cracks
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds and great room for families. Not much dinner options locally so maybe plan ahead! Bathrooms need a bit of upkeep but a great price.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel idéal pour les familles car les chambres familiales sont très grandes. Parking privé et gratuit. Petit-déjeuner buffet avec du choix
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Top gelegen, freundliches Personal, alles gut
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Notre séjour a été rendu très désagréable par la conjonction de deux facteurs : 1) l’emplacement de l hôtel situé le long d’une route extrêmement passante et bruyante et nos chambres donnaient sur la rue ;2) l absence de climatisation alors qu’il faisait une chaleur torride . On devait ouvrir la fenêtre pour avoir un peu d air et ça restait chaud tout en devenant hyper bruyant
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Bonjour je suis ravis de la propreté de l’accueil mais très déçu de la chaleur qui a dans la chambre ont avait 2 ventilateur mais malheureusement au 5 eme étage avec 3 petits enfants impossible de dormir dans des hôtels 3 étoiles comme sa il faut au moin des climatiseurs et c’était le prix le plus cher ! que j’ai payer avec tous les hôtels que j’ai fait pendant mon séjour mais malheureusement les autres hôtel avait 2 étoiles et il y avait tous dans les chambres mais pour votre hôtel je mettrais même pas 1 étoiles et aussi ont ce sent pas bien pendant le petit déjeuner il y a des gens qui fixe quand ont mange et ont est gêné mais sa ce n’est pas de votre faute cordialement
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Idéalement situé. Parfait pour les voyages d'affaires.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
Bra parkering, bra läge nära sjön, fin utsikt. Dålig luftkvalitet ingen ac i rummet.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Trevlig personal, bra med parkering samt frukost
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider ohne Klimaanlage, Zimmer sehr heiss
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rummet hade ingen luftkonditionering. Vi fick en fläkt för två rum (vi var med två barn). Det var ungefär 36 grader Celsius i rummet, öppna fönster hjälpte inte eftersom rummet var väldigt varmt. Natten var en mardröm. Fogmassan ovanför badkaret i badrummet var täckt av mögel. Rummets inredning liknade inte bilderna alls. Rummet var helt enkelt fult. Receptionisten var kall. De enda positiva sakerna med det här stället var hissen, den luftkonditionerade matsalen och bra frukost.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside to this stay is parking. Road construction has blocked entrance to the lot. You have to drive on a pedestrian path to get to the entrance which is a sharp 90 degree turn . Level “0” is actually the rooftop the parking app description is a bit confusing.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Generell war ich zufrieden mit Hotel. Sauber, freundliche Personal, gute Früchstück. Leider war funktionstörungen in Bad. Ohne pause laufende WC Wasser und zulaut Ventilator war sehr störend.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Zweckmässiges Hotel an guter Lage fast direkt am See. Parkplätze sind vorhanden. Das Hotel wirkt schon etwas älter, jedoch ist es insgesamt sauber.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosses Zimmer. Gute Betten. Balkon. Gutes und reichhaltiges Frühstück.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was very helpful recommended very good restaurant where I ate each night. Staff always courteous and helpful. The room was spacious, well appointed, recently updated and very clean. It is extremely conveniently located, 4 minute walk from the station an 6 from the city centre. The is a Co-op supermarket between it and the station which was very useful. Breakfast was nice and early, from 0630, and was an excellent standard, varied continental breakfast. I had a 3 night stay and would definitely return if in the area again.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Die Grösse der Zimmer war perfekt. Die Betten, bequem. Wir haben sehr gut geschlafen. Das Frühstück war ausreichend. Die Gipfel sehr fein. Die Lage ist sehr gut, zwischen Bahnhof und See. Einige Fernsehsender hatten keinen Empfang, das hat für uns keine Rolle gespielt.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gibt keinen Kühlschrank- sonst alles bestens.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
방이 너무 작아서 놀랐다 창고를 개조해서 방으로 만든 느낌이었다
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Good room , nice cleaning, good breakfast. However. the noise from the traffic was very bad and sounds from street was bad so it was hard to get some sleep so I will not stay there again.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ok
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evet
Stayed 1 night in Mar 2026