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Aparthotel

Nemea Appart Hotel Les Hauts de Milady Biarritz

4.0 star property
Aparthotel with a seasonal outdoor pool, a short walk to Cote des Basques

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Photo gallery for Nemea Appart Hotel Les Hauts de Milady Biarritz

Indoor pool, outdoor pool, pool umbrellas, sun loungers
1 bedroom, soundproofing, free cribs/infant beds, free WiFi
Front of property
Front of property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Kitchen
  • Housekeeping
  • Breakfast available
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Apartment

Mini-fridge, microwave, stovetop, electric kettle

Classic Apartment

Highlights

Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Classic Apartment

109-cm flat-screen TV with satellite channels, TV

Classic Apartment

Highlights

Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Studio

109-cm flat-screen TV with satellite channels, TV

Classic Studio

Highlights

Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 28 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Classic Apartment

1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Classic Apartment

Highlights

Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
24 Av. de la Milady, Biarritz, Pyrénées-Atlantiques, 64200

What's nearby

  • Cote des Basques - 6 min walk - 0.4 miles
  • Le Gare du Midi - 17 min walk - 0.9 miles
  • Port-Vieux Beach - 18 min walk - 1.0 mile
  • Biarritz Aquarium - 19 min walk - 1.0 mile
  • Biarritz Lighthouse - 5 min drive - 2.4 miles

Getting around

  • Biarritz Station - 4 min drive
  • Biarritz (BIQ-Pays Basque) - 9 min drive

Restaurants

  • ‪La Tantina de Burgos - ‬4 min walk
  • ‪Le Surfing - ‬13 min walk
  • ‪Etxola Bibi - ‬9 min walk
  • ‪Carlos - ‬13 min walk
  • ‪Les 3 Salsas - ‬7 min walk

About this property

Nemea Appart Hotel Les Hauts de Milady Biarritz

Aparthotel with a seasonal outdoor pool, a short walk to Cote des Basques
Along with an indoor pool, this smoke-free aparthotel has an outdoor pool and self parking. WiFi in public areas is free. Other amenities include a seasonal outdoor pool, a lobby fireplace, and multilingual staff assistance. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a flat-screen TV with satellite channels. An electric kettle and a hair dryer are among the other amenities available to guests.
Nemea Appart Hotel Les Hauts de Milady Biarritz offers 121 accommodations with hair dryers. Accommodations at this 4-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 109-cm flat-screen televisions come with satellite channels. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.

Languages

English, French

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 10 per day)

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; EUR 16 per person

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 109-cm flat-screen TV with satellite channels

Comfort

  • Heating

Pets

  • Pet friendly
  • Up to 11 lbs per pet
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 121 units
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (3:00 AM - 8:00 PM) and Saturday - Sunday (5:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered self parking fee: EUR 10 per day
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October

Property is also known as

Nemea Appart'hôtel Les Hauts de Milady
Nemea Appart Hotel Les Hauts de Milady Biarritz Biarritz
Nemea Appart Hotel Les Hauts de Milady Biarritz Aparthotel

Frequently asked questions

Does Nemea Appart Hotel Les Hauts de Milady Biarritz have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Nemea Appart Hotel Les Hauts de Milady Biarritz pet-friendly?

Yes, this property allows pets with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 8 per pet, per day. Service animals are exempt from fees.

How much is parking at Nemea Appart Hotel Les Hauts de Milady Biarritz?

Self parking is available for EUR 10 per day.

What time is check-in at Nemea Appart Hotel Les Hauts de Milady Biarritz?

Check-in start time: 5:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Nemea Appart Hotel Les Hauts de Milady Biarritz?

Check-out is at 10:00 AM.

Where is Nemea Appart Hotel Les Hauts de Milady Biarritz located?

Situated near the beach, this aparthotel is within a 10-minute walk of Bay of Biscay and Cote des Basques. Thalmar and Marbella Beach are also within 10 minutes.

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Nemea Appart Hotel Les Hauts de Milady Biarritz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 172 reviews
Rating 8 - Good. 67 out of 172 reviews
Rating 6 - Okay. 36 out of 172 reviews
Rating 4 - Poor. 16 out of 172 reviews
Rating 2 - Terrible. 8 out of 172 reviews

7.6/10

Cleanliness

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Anémone

Disliked: Communication
Nice place!
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, communication
Fab7lous find. Definitely recommend
Stayed 2 nights in Jun 2024

8/10 Good

Lill Jeanette

Not worth the money. It’s not a hotel for family. A party hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Outstanding

Excellent place, top location, less than 5 minutes walk from the beach. Top-notch facilities with the indoor & outdoor swimming pool, sauna, hammam and gym. Modern appartement with everything you need to prepare your meals when you don't want to eat out.
Stayed 13 nights in Jul 2022

6/10 Okay

Patrick

Liked: Cleanliness, communication

Nice hotel close to beaches

Great hotel, good condition, everything worked as intended and it was comfortable. However if you stay on side of the road it’s way to noisy, very loud cars and motorcycles, not forgetting the glas container that was emptied at 7:30 am. The biggest issue is if you stay in summer, no A/C makes it very uncomfortable, the heat is way too much to handle. The staff helped us, did what they could to assist so a big compliment here, they managed to get us a better room. Still, when temperatures go up I wouldn’t make this my favorite destination, it’s beautiful though.
Stayed 4 nights in Jul 2024

8/10 Good

Vidharshini

Liked: Cleanliness, communication
No aircon and noisy
Stayed 9 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, communication
Disliked: Room comfort

Unprepared for heat wave.

Property is ok, not having Air Conditioning was expected, poor ventilation and no fans was not. Buildings not designed to endure temps close to 40 yet was over. Would make me think twice about booking there again in July-August.
Stayed 2 nights in Aug 2024

6/10 Okay

Vikki

Liked: Communication
Great indoor pool & spa and small outside pool.Underground parking was tricky - not clear how to access it - description of procedure on website would be helpful (waiting area in blue bays outside) then check in to get the code to access the parking. The main issue was a lack of air con in the apartment (wrongly assumed it would be included in a newish building). Consequently the ground floor apartment was stuffy and a bit unpleasant.
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, communication

Great location but why no air conditioning?

Very strange to find a newly built hotel with NO AIR CONDITIONING! The receptionist kindly lent us a fan which helped a little. There was no extractor fan in the toilet either, which meant it smelled pretty bad. The location is fantastic and the views of the sea are stunning. At the end of our stay, we were expected to clean the apartment, strip the beds and remove all rubbish. Not a major problem but we weren’t expecting this.
Stayed 2 nights in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, communication
Good basic Appart’hotel. Rooms were spacious enough and the outdoor pool was nice for a dip. The indoor pool with sauna etc definitely gave the standard of the hotel a boost. Nice 1 mile walk along the coastline into the city centre, or the bus stop is close to the hotel. Areas for improvement/watch-outs….. our room was not cleaned once in 4 days. The amenities were pretty basic for an Appart’hotel - for 4* you would expect ac in the rooms but sadly not (reception loaned us a fan). Contrary to the info on the booking- no parasols are but the pool area and earned- there is no food/drink provision after breakfast. Finally, remember they’ll hold a 150euro deposit to ensure you leave the appt “tidy” - so make sure you do. Would stay here again but the above points would improve the overall experience.
Stayed 4 nights in Aug 2024

6/10 Okay

Craig

Disliked: Cleanliness, communication
Our room was rather dirty The kettle was filthy and had a brown skin on bottom of it , the pots hadn’t been washed by previous occupants . The tiled floor was dirty and walls covered in marks When we reported this to receptionist we were told this is the normal for dirty walls and floors and they done nothing about it The toilet brush was filthy and toilet was dirty The bedroom door couldn’t close because it hit the bed There is no exterior lighting to property and passageways can be very dark at nighttime Reception says open to 8pm was closed earlier twice during stay cause staff were in the gym working out
Stayed 4 nights in Mar 2024

6/10 Okay

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Het was er schoon en alles was wel aanwezig. De ligging was prima. De aankleding van de studio wat sober. Tegen betaling was er een parking, een wasserette en mogelijkheid tot verschonen van handdoeken. De wellness binnen was een fijne toevoeging. Wel vrij klein dus verwacht evt drukte in vakantieperiodes.
Stayed 8 nights in Apr 2025

4/10 Poor

Léa

Disliked: Cleanliness
Cet hôtel est une honte pour le milieu de l'hôtellerie. Nous avons fait une erreur : ne pas lire les avis avant de réserver. Séjour de 2 nuits pour 2 adultes mi-mars dans un studio. ❌ La literie prévue est un canapé/lit très bas de gamme, qui grince en permanence avec un matelas très fin, une horreur. Et bien entendu, c'est à vous de faire le lit en arrivant. ❌ 1 rouleau de papier WC est fourni, après vous devez aller vous en acheter. ❌ Le ménage laisse très fortement a désirer (poussière, moisissures des joints de la douche, traces noires sols, murs et serviettes de bain,..) et pour cause d'un côté puisqu'ils demandent aux clients de faire eux-mêmes le ménage en leur laissant ni produits, ni même une éponge pour la vaisselle, juste un balai et un seau (autrement dit, venez en week-end avec vos produits menagers). Sinon le service ménage est proposé.. 100 euros! Le studio est équipé d'un lave-vaisselle mais qui pue..c'est une infection. ❌ Le chauffage est bloqué, vous ne pouvez ni l'augmenter, ni le baisser. Idem pour le son de la télévision. ✅ Le point fort de cette résidence est la partie balnéo : la piscine intérieure est sympathique, malgré les infiltrations flagrante au niveau des murs. ❌ Le hammam était inaccessible. Pour une résidence indiquée 4 étoiles, nous sommes plutôt sur des étoiles filantes.
Stayed 2 nights in Mar 2025

6/10 Okay

Magali

L établissement est bien situé, proche du centre et de la plage. Petit bémol , la piscine intérieure était fermée, nous l avons appris qu une fois sur place. Ils ne répondent pas au téléphone 😕 plusieurs essais et à chaque fois messagerie pleine donc on ne peut pas laisser de message 😕. Cuisine très fonctionnelle mais il n y a qu un seul rouleau papier toilette à disposition il faut acheter les autres . La ventilation assez forte en bruit lorsque vous dormez dans le salon.
Stayed 4 nights in Mar 2025

4/10 Poor

Olivier

Disliked: Cleanliness, room comfort, communication

Une belle deception

Séduits par la promesse d’un hôtel 4 étoiles et par son emplacement idéal, nous avons malheureusement été très déçus par notre séjour. ❌ Piscine fermée sans information préalable et délais non respectés L’une des principales raisons de notre choix était la présence d’une piscine, mise en avant sur la plateforme Hôtels.com. À notre arrivée, nous avons découvert qu’elle était fermée, une information qui n’était pas mentionnée sur la plateforme de réservation. Lorsque nous avons signalé ce point à la responsable, elle nous a renvoyés vers leur propre site, affirmant qu'il était à jour et que nous aurions dû vérifier là-bas. Seulement, la piscine était annoncée comme fermée jusqu’au 8… et pourtant, le 9, elle n’était toujours pas accessible ! La plateforme de réservation ne peut donc pas être tenue pour responsable, contrairement aux justifications avancées par l’hôtel. ❌ Propreté très insuffisante Le ménage laisse à désirer : Vitres sales, Sol collant, Toiles d’araignée et poussière omniprésentes. Après avoir signalé ces points à la réception, un ménage supplémentaire a été organisé. Pourtant, même après cette intervention, l’état de propreté restait très insuffisant (photos à l’appui). Difficile de croire les affirmations selon lesquelles tout est fait pour assurer un ménage irréprochable. ❌ Un rapport qualité/prix injustifié Au vu du prix pratiqué, de la classification 4 étoiles et des prestations annoncées, le niveau de service est loin d’être à la hauteur.
Stayed 7 nights in Mar 2025

4/10 Poor

Alexandre

Disliked: Room comfort, communication
Stayed 2 nights in Mar 2025

8/10 Good

Guillaume

Liked: Amenities, property conditions & facilities, communication
Bien équipé. Pas de vue océan comme le laissait penser les photos du site. Sol pas très propre (poils de chien). Matelas fatigués et pas d'alaise. Traces noires sur les murs et joints de baignoires. WC passables.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, communication
Disliked: Room comfort

À éviter...

Literie horrible pour les adultes, obligé de dormir dans le lit enfant qui lui a un vrai matelas et non un vieux clip clap dépliant
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Communication

Peut mieux faire au niveau du service

L’accueil à la réception est plutôt froid comme tout le reste. L’immeuble est récent et plutôt propre et entretenu. L’appartement avec 1 chambre est plutôt spacieux pour 2, mais manque de décoration et la literie n’est pas très ferme. Nous avons préféré dormir dans le canapé-lit pour ne pas nous casser le dos. Le service est déplorable. Pour un 4 étoiles, il vous sera demandé de ramasser vous-même votre plateau de petit-déjeuner. Ne le sachant pas, nous avons été rattrapé par le personnel à la sortie de la salle le 1er jour nous demandant de ramasser notre plateau. Le petit-déjeuner est plutôt sommaire et pour 14€ vous mangez industriel et pas de la meilleure qualité. Par ailleurs le personnel ne connaît pas le mot « bonjour » et limite ne parle pas français. Le positif de ce séjour: il est bien insonorisé et idéalement situé à quelques pas de la plage de la Milady, et centre-ville accessible à 10-15 mns à pieds.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Disliked: Cleanliness, room comfort, communication

A fuir

Pour un hôtel 4 étoiles on s’attend as quelle que chose de classe et avec des prestations. Bah cette hôtel ne mérite pas c’est étoile oui il est jolie d’extérieur et le hall d’entrée et son emplacement est top mais c’est tout. Payer un logement pour dormir sur un clic clac pas confortable les lit n’était pas fait c’était as nous de le faire car il estime que c’est au client de le faire. Le ménage as était fait à moitié de la poussière un peut partout des tache au sol. Sans oublier les serviettes mis à disposition tacher et abîmé et le matelas aussi était tout tacher. Pour un établissement comme cela on n’a était très déçu surtout pour le prix et l’accueille inexistant je recommande pas à fuir.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Feb 2025

10/10 Excellent

muriel

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2025

10/10 Excellent

CHRISTOPHE

Liked: Cleanliness, room comfort, communication
TRES AGREABLE ET CONFORTABLE
Stayed 1 night in Jan 2025

6/10 Okay

BEILLARD

Liked: Cleanliness
Disliked: Communication
NE MERITE PAS 5 ETOILES
Stayed 2 nights in Jan 2025