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Hotel Florida

4.0 star property
Art Deco hotel with a fitness center and a 24-hour front desk

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Photo gallery for Hotel Florida

Beach nearby
1 bedroom, premium bedding, minibar, in-room safe
Front of property
Superior Apartment | Living area | TV, iPod dock
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Sea View

Double Room, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Double Room, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Large Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Large Junior Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room, 1 Queen Bed with Sofa bed, Courtyard View

Quadruple Room, 1 Queen Bed with Sofa bed, Courtyard View | 1 bedroom, premium bedding, minibar, in-room safe

Quadruple Room, 1 Queen Bed with Sofa bed, Courtyard View

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Minibar
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Superior Apartment

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Apartment

1 bedroom, premium bedding, minibar, in-room safe

Apartment

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Large Apartment

1 bedroom, premium bedding, minibar, in-room safe

Large Apartment

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, City View

Double Room, City View | View from room

Double Room, City View

Highlights

Air conditioning
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Minibar
Electric kettle
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
3-5 Place Sainte Eugénie, Biarritz, Pyrenees-Atlantiques, 64200

What's nearby

  • Port-Vieux Beach - 3 min walk - 0.2 miles
  • Biarritz Aquarium - 3 min walk - 0.2 miles
  • Le Gare du Midi - 8 min walk - 0.5 miles
  • Cote des Basques - 8 min walk - 0.5 miles
  • Biarritz Lighthouse - 4 min drive - 1.3 miles

Getting around

  • Guethary Station - 10 min drive
  • Biarritz (BIQ-Pays Basque) - 15 min drive

Restaurants

  • ‪La Tireuse - ‬2 min walk
  • ‪Bar de la Marine - ‬1 min walk
  • ‪Bar Jean - ‬4 min walk
  • ‪Café du Commerce - ‬3 min walk
  • ‪Chez Albert - ‬3 min walk

About this property

Hotel Florida

Upscale family-friendly hotel near Cote des Basques
Hotel Florida provides amenities like a terrace and a gym. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), a banquet hall, and luggage storage
  • A front-desk safe, 1 meeting room, and a 24-hour front desk
Room features
All guestrooms at Hotel Florida boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and hair dryers
  • TVs with satellite channels
  • Childcare services, electric kettles, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 14 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 per person

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1950
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between November 2 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 14 per day
  • Pet fee: EUR 14 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Florida Biarritz
Hotel Florida Biarritz
Hotel Florida Hotel
Hotel Florida Biarritz
Hotel Florida Hotel Biarritz

Frequently asked questions

Is Hotel Florida pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 14 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hotel Florida?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Florida?

Check-out is at 11 AM.

Where is Hotel Florida located?

This family-friendly Biarritz hotel is located near the airport, within a 10-minute walk of Saint Eugenie Church and Cote des Basques. Biarritz Aquarium and Port-Vieux Beach are also within 5 minutes.

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Hotel Florida Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 265 reviews
Rating 8 - Good. 82 out of 265 reviews
Rating 6 - Okay. 66 out of 265 reviews
Rating 4 - Poor. 35 out of 265 reviews
Rating 2 - Terrible. 15 out of 265 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Oleg

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our stay at this hotel was far from enjoyable. The bed was incredibly uncomfortable, making it nearly impossible to get a good night's sleep. The staff was rude and unhelpful throughout our visit. One particularly absurd moment was being charged €8 for a coffee from a basic machine. To make it worse, the receptionist remembered a cup we took a day earlier with laser focus — if only she used that level of attention to provide good service instead of nitpicking minor things. On top of that, we didn’t receive room service for three days, and when we brought it up, they had completely forgotten they promised to refund one night because of this inconvenience. Overall, this hotel clearly lacks customer care and basic hospitality standards. I wouldn’t recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great and convenient
Stayed 2 nights in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, excellent location, very helpful staff. The bed was very hard.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Sep 2023

8/10 Good

Jacques Roland Lucien

Liked: Cleanliness, staff & service, property conditions & facilities
Well located in the centre of Biarritz
Stayed 8 nights in Jun 2023

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good but a bit expensive
Stayed 4 nights in Sep 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very large and clean. Staff were really friendly and the location couldn’t get better. Overall would definitely recommend staying here
Stayed 1 night in Aug 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location near the beach and great restaurants and shopping. The hotel is a bit old and dated, but the room was spacious and clean and had A/C. Staff was very nice and arranged transportation for me.
Stayed 1 night in Jul 2023

8/10 Good

Margo

Liked: Staff & service, amenities, property conditions & facilities
Staff were very helpful. Great location for everything.
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in old town, close to beach.

Great experience. Nice room with balcony, great view of the sea, nice staff. Others have noted that the hotel appears run-down but it did not at all seem like that to me.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The location of the hotel is fantastic, centrally located and walkable to everything you'd want to do in Biarritz. Room was a bit on the small side but has everything you need, especially for a short stay like ours. Staff was friendly and the rooms were tidy and clean. Would recommend.
Stayed 3 nights in Aug 2023

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, not worth the money

Great location, however very over priced for what you get. Bathroom was not clean. Room smelled. Not what you expect from a four star hotel at this rate a night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 3 nights in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Worthwhile 3* for price and quality

Very good, very friendly and all very clean. The general building and fixtures are a bit tired however, including a very old air con unit without its swing.
Stayed 2 nights in Jul 2023

8/10 Good

André

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Correct
Stayed 1 night in Sep 2023

6/10 Okay

Richard

Liked: Cleanliness, amenities
The property is well located near the main beaches, restaurants bars and nightlife. The hotel was of reasonable standard but we booked a quad room with courtyard view, but in fact there was no view as we were below the courtyard level, this meant the room was very dark. I expect other rooms in other parts of the hotel would have been fine but there was no other availability, and the room was at much lower cost than alternatives. We would have considered other options if the room clearly stated ‘no view’ or basement. However biarritz is wonderful and we enjoyed our stay.
Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Clean and well positioned let down by some staff.

Evidently refurbished recently so room in good condition. Service however fatally let down by failure to make up one of the beds compounded by refusal of check-in lady to do anything about it. Luckily night staff immediately helpful but then next day room was not made up properly. Strangely, no restaurant despite prime position for tourist eateries.
Stayed 2 nights in Jun 2024

4/10 Poor

Torben Jegstrup

Disliked: Staff & service, property conditions & facilities, room comfort

No value for the money

Hotel room felt like a basement
Stayed 1 night in Jul 2023

4/10 Poor

Carlo Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room incredibly small, hard to access the bed. Tiny bathroom. The promised sea view was missing, also due to the first floor designation.
Stayed 1 night in Aug 2022

10/10 Excellent

Tonia

Do NOT book at this inferior Hotel .

Old sheets , old towels , peeling paint work , Moulding grouting in showers , Dirty curtains , horrid mattress , smelly corridors .
Stayed 3 nights in Jul 2022

4/10 Poor

Jane

Disliked: Property conditions & facilities

Poor.

Room was supposed to be a superior so what a normal double was like I dread to think. No soap or shower gel provided nor was a kettle or hairdryer. How it was classed as a 4* heaven only knows.
Stayed 2 nights in Aug 2022

4/10 Poor

olli

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room provided to us was in the top floor, and in half the room the ceilings were too low for a normal adult to move around. The room was full of sharp corners and low objects that made it dangerous. Low ceiling made sleeping impossible due to lack of oxygen. Nothing of this was mentioned in the description of the room when booking and the personnel did not accept a change of room nor refund due to its dysfunctionality.
Stayed 4 nights in Aug 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service
A superb location for seeing Biarritz on foot. It is in a quiet town centre square (virtually no cars) with sea views from balconies. If driving into Biarritz there is a public underground car park just a few yards away. The airport is as close as it could be (20-25 euro taxi fare) but the train station is surprisingly quite a long way (15 -20 euro taxi fare) although plenty of buses. It does not feel like a 4 star hotel - the first impression of the ground floor is very dark - it was evidently refurbished 10 or so years ago to a style that may have been popular at the time. The dining room is only open for breakfast and the tiny gym probably rarely used. No bar or lounge. Both face the square so when you first arrive It almost seems the hotel is closed. We only ever saw a friendly receptionist who again is hidden away. This feeling is not helped by the tiny lift and narrow commonways (on second floor) needing a new carpet but our room itself was absolutely fine. We had a junior suite - just a large bedroom with settee but on the corner of the hotel so had a door onto the front balcony (sun in morning) and side window which at last gave a feeling of space. Shower room and wc both ok, in fact the shower itself was excellent. Kettle, coffee pod machine, fridge (no mini bar) all ok. All seemed clean as did the room. Having seen a lot of bad reviews we went with trepidation but the hotel suited our needs due to wonderful location - close to restaurants, beach and little harbour
Stayed 7 nights in Sep 2024

6/10 Okay

Rémy

Stayed 3 nights in Sep 2024

8/10 Good

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024