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Hôtel AKENA Biarritz - Grande plage

Property class: 3

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Photo gallery for Hôtel AKENA Biarritz - Grande plage

A modern hotel lobby with a reception desk, seating area, and a surfboard display. - Hôtel AKENA Biarritz - Grande plage (Biarritz)
A modern interior with a wooden reception desk, a leather sofa, and a large window with a view. - Hôtel AKENA Biarritz - Grande plage (Biarritz)
A balcony with a wicker chair, a small table with a vase and a cup, and a view of buildings. - Hôtel AKENA Biarritz - Grande plage (Biarritz)
A bedroom with a bed, a bedside table with a lamp, a plant, and a pillow. - Hôtel AKENA Biarritz - Grande plage (Biarritz)
A breakfast setting with a variety of food items, including pastries, fruit, and beverages, arranged on a wooden table. - Hôtel AKENA Biarritz - Grande plage (Biarritz)
Consider a stay at Hôtel AKENA Biarritz - Grande plage and take advantage of dry cleaning/laundry services, a bar, and conference space. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(35 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a wooden wardrobe, bedside lamps, and a window with curtains.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Comfort Duplex, 1 Queen Bed with Sofa bed

A hotel room with a view of buildings, a table with a lamp, a wine glass, and a minibar.

Comfort Duplex, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Biarritz, Hôtel AKENA Biarritz - Grande plage is in the city center and near the beach. Le Gare du Midi and Biarritz Historic Museum are cultural highlights, and some of the area's attractions include Biarritz Aquarium and Bayonne Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Stade d'Aguilera or Stade Jean Dauger. Take an opportunity to explore the area for water adventures such as surfing/body boarding and other activities like golfing. Visit our Biarritz travel guide
Map
19 Avenue De La Reine Victoria, Biarritz, Pyrenees-Atlantiques, 64200

What's nearby

  • A beach with waves crashing onto the shore, a rocky cliff, and a building in the background.
    Grand Beach
    5 min walk - 0.3 miles
  • A historic building with arched windows and a central tower.
    Le Gare du Midi
    11 min walk - 0.6 miles
  • Miramar Beach
    5 min walk - 0.3 miles
  • Biarritz City Hall
    8 min walk - 0.4 miles
  • Casino Barriere
    9 min walk - 0.5 miles

Getting around

  • Biarritz Station
    12 min drive
  • Biarritz (BIQ-Pays Basque)
    5 min drive

Restaurants

  • Jack The Cockerel
    6 min walk
  • La Rotonde - Gastronomique
    6 min walk
  • Le Sunset
    6 min walk
  • Colors Of Surfing
    7 min walk
  • Le Bar Napoléon III
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 15.50 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a deposit of EUR 20 per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.50 for adults and EUR 10 for children
  • Covered self parking fee: EUR 25 per night
  • Pet deposit: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel AKENA Biarritz - Grande plage pet-friendly?

Yes, Hôtel AKENA Biarritz - Grande plage allows pets (limit 1 total). There's a deposit of EUR 20 per day and a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Hôtel AKENA Biarritz - Grande plage?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel AKENA Biarritz - Grande plage?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Hôtel AKENA Biarritz - Grande plage located?

Located in the heart of Biarritz, this hotel is steps from Paroisse Notre Dame du Rocher - Eglise Saint-Charles and Imperial Chapel. Grand Beach and Miramar Beach are also within 10 minutes.

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Reviews

Hôtel AKENA Biarritz - Grande plage Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 416 out of 928 reviews
Rating 8 - Good. 389 out of 928 reviews
Rating 6 - Okay. 84 out of 928 reviews
Rating 4 - Poor. 26 out of 928 reviews
Rating 2 - Terrible. 13 out of 928 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price - friendly staff and good location
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms, not far from shopping and restaurants
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chilled deco and the location Breakfast was also very good and varies
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Helpful staff Great area to walk everywhere
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel I would recommend it to everyone. Very nice staff close to the beach reasonable price very accommodative.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Well situated. My room wasn’t the most clean. There were stains on the wall, one of my towel was stained too.. it wasn’t dramatic, the bedding was clean. just don’t expect a spotless room.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very friendly and professional
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a size that we liked. It had a quirky feel with its surfing theme and appealed to us even though we are well past our surfing days! The staff were very friendly and helpful. The accommodation was very spacious but the only negative was that we were not expecting the bedroom to be up a flight of stairs on a mezzanine. We would have preferred everything on one level. We were a little disappointed that bins were not emptied or dirty cups removed. On balance, we would definitely stay at this hotel again.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the location and rooms are good. The staff were all really helpful too and very friendly. It’s very good value for Biarritz I can definitely recommend it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chilled out hotel with great decor. Walking distance from beach and great restaurants as well as local supermarket. Lovely staff, comfortable rooms.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasnt ready at 2pm check in. There was no peephole on room door. As a solo traveller I would like to see who is outside before I open door. Bar was combined with reception. Cleaners on walkie talkies early in morning.. room clean location excellent.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Everything was clean and nothing was tired. Hotel parking available at an additional cost. Air con in the room was great, effective and quiet. 10 minute walk from the beach.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff super helpful and friendly. Sousana the best. Answered all my questions about the city. Has parking available for 25€ and only two blocks away from the beaches. Good location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff, great breakfast , clean hotel Best price /value
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Good property Great location and staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly helpful staff. Easy parking. Very centrally located. We liked the choice of not having the room serviced for one night and having a free drink at the bar instead.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was perfect. The staff was so accomodating and let me check in upon arrival, which was clutch since I took a red eye in that morning. The room was good size and clean. The room had AC but it also had a window that opened easily. I preferred the fresh air and only used the AC at night. Fasntastic location, a few minute walk to the beach. I’ll caveat that I wasn’t a huge fan of the breakfast. I paid for it the first day but ate in town the subsequent days.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach with friendly, helpful staff.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Really friendly, helpful staff. Great location really way for transport too and from the train station.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, well located. Perfect for a weekend stay
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Hotel is well located and easy to walk around the town or to the beach. Would recommend.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so welcoming and friendly. Lovely hotel in an excellent location close to beach and restaurants, all walking distance. Hotel was adorable, loved it. Definitely go back and stay again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

This was a great hotel. We’ll placed on Biarritz not too far from beach. We were just staying one night but would recommend this place to stay.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel conveniently located close to the beach and the Saint Charles area. Highly recommend.
Stayed 4 nights in Dec 2024