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Hôtel AKENA Biarritz - Grande plage

3.0 star property
Hotel in Biarritz with a 24-hour front desk and a bar

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Photo gallery for Hôtel AKENA Biarritz - Grande plage

Reception
Standard Room, 1 Queen Bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board
Reception
Reception
Premium bedding, in-room safe, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Suite, 1 Queen Bed with Sofa bed, Garden View

Economy Suite, 1 Queen Bed with Sofa bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Economy Suite, 1 Queen Bed with Sofa bed, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
19 Avenue De La Reine Victoria, Biarritz, Pyrenees-Atlantiques, 64200

What's nearby

  • Gare du Midi - 11 min walk - 0.6 miles
  • Biarritz Lighthouse - 13 min walk - 0.7 miles
  • Biarritz Aquarium - 17 min walk - 0.9 miles
  • Port-Vieux Beach - 18 min walk - 1.0 mile
  • Cote des Basques - 3 min drive - 1.3 miles

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 5 min drive

Restaurants

  • ‪Le Restaurant - ‬6 min walk
  • ‪La Rotonde - ‬6 min walk
  • ‪L'Impertinent - ‬4 min walk
  • ‪Bar le Maïtena - ‬4 min walk
  • ‪Biarritz Pizza - ‬7 min walk

About this property

Hôtel AKENA Biarritz - Grande plage

Hotel near Cote des Basques
Consider a stay at Hôtel AKENA Biarritz - Grande plage and take advantage of dry cleaning/laundry services, a bar, and conference space. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Express check-out, smoke-free premises, and multilingual staff
  • Tour/ticket assistance, wedding services, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hôtel AKENA Biarritz - Grande plage feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Daily housekeeping and phones

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (EUR 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a deposit of EUR 20 per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 20 per night
  • Pet deposit: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Escale Oceania
Escale Oceania Biarritz
Escale Oceania Hotel Biarritz
Oceania Biarritz
Oceania Escale
Escale Oceania Biarritz Hotel
Escale Oceania Hotel
Escale Oceania Biarritz
Akena Biarritz Grande Plage
Hôtel AKENA Biarritz Grande plage
Hôtel AKENA Biarritz - Grande plage Hotel
Hôtel AKENA Biarritz - Grande plage Biarritz
Hôtel AKENA Biarritz - Grande plage Hotel Biarritz

Frequently asked questions

Is Hôtel AKENA Biarritz - Grande plage pet-friendly?

Yes, Hôtel AKENA Biarritz - Grande plage allows pets (limit 1 total). There's a deposit of EUR 20 per day and a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel AKENA Biarritz - Grande plage?

Self parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Hôtel AKENA Biarritz - Grande plage?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hôtel AKENA Biarritz - Grande plage?

Check-out is at noon.

Where is Hôtel AKENA Biarritz - Grande plage located?

Located in the heart of Biarritz, this hotel is within 1 mi (2 km) of Paroisse Notre Dame du Rocher - Eglise Saint-Charles and Cote des Basques. Grand Beach and Miramar Beach are also within 10 minutes.

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Hôtel AKENA Biarritz - Grande plage Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 754 reviews
Rating 8 - Good. 343 out of 754 reviews
Rating 6 - Okay. 75 out of 754 reviews
Rating 4 - Poor. 22 out of 754 reviews
Rating 2 - Terrible. 11 out of 754 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful! Breakfast excellent and make over of this hotel bright and comfortable!
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Really friendly, helpful staff. Great location really way for transport too and from the train station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel conveniently located close to the beach and the Saint Charles area. Highly recommend.
Stayed 4 nights in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach with friendly, helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoy our stay
Stayed 2 nights in Jul 2024

10/10 Excellent

MIRIAM

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, well located. Perfect for a weekend stay
Stayed 1 night in Aug 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived, the lady on reception was incredibly welcoming, friendly and helpful, and this level of service continued from all staff until we checked out. Great decor throughout the hotel and it was very conveniently located so we could walk to restaurants and bars. We would definitely stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Marie-Alix

Liked: Cleanliness, staff & service, room comfort

Just served the purpose

Very expensive for a very basic hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really nice little hotel close from the beach. Very well located. The personell was very friendly and gave us a bigger room because we traveled with a dog. I can recommend staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us and a 3 night stay Everything was as described, everything worked well. Staff were very friendly and helpful. we would recommend this place and we will book here if we return to biarritz
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Really great location and super friendly staff
Stayed 1 night in Jun 2023

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to all amenities. Friendly staff, nice facilities but room could use some tlc - some mold smell.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms 👌
Stayed 2 nights in Apr 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Having explored around Biarritz, the Saint Charles area is safe, affluent and quintessential French. We loved the restaurants and Charlie’s bar.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

This was a great hotel. We’ll placed on Biarritz not too far from beach. We were just staying one night but would recommend this place to stay.
Stayed 1 night in Sep 2023

8/10 Good

Eva-Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a balacony. Close to the seafront. Excellent air con, good shower. No fridge which would have been handy and breakfast didn't have a lot of options, no gluten free bread but did say could order. Decent hotel, would stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very quiet. The staff were great - really friendly and always helpful. Would recommend.
Stayed 4 nights in Sep 2023

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

8/10 Good

marie-laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well located, close to city center and close to the beach. The staff is welcoming and very accommodating.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is only a short walk from Grande Plage but in a nice quiet location. We were there in a heatwave but the air conditioning kept us cool and comfortable. A selection of teas were provided in the room. Good restaurants nearby.
Stayed 3 nights in Aug 2023

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was excellent for the motorbikes and 4 went in one space. Receptionist was excellent. My room was good. Two friends had triangular rooms which were a bit small. An easy walk to town.
Stayed 2 nights in Jul 2023

8/10 Good

Eini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, not in the city centre but near Grande Plage. Bus station and food market are near too. Breakfast was okay but little bit expensive. Staff was very helpful. Special thanks to Antoine who helped me at night when my flight was canceled. I recommend this hotel!
Stayed 2 nights in Jun 2022

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of the way

Breakfast was 14€, a little pricy for what you got
Stayed 1 night in Sep 2022