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Hotel Cristal

4.0 star property
Hotel in Bialystok with a fitness center and a sauna

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Photo gallery for Hotel Cristal

Front of property - evening/night
40-inch TV with cable channels
Suite, Multiple Beds | Hypo-allergenic bedding, minibar, desk, laptop workspace
Restaurant
Hypo-allergenic bedding, minibar, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Comfort Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Comfort Twin Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Family Room

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Standard Single Room

Highlights

Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Standard Twin Room

Highlights

Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, desk, laptop workspace

Standard Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (Accessible)

Standard Twin Room (Accessible) | Hypo-allergenic bedding, minibar, desk, laptop workspace

Standard Twin Room (Accessible)

Highlights

Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
3 Lipowa Street, Bialystok, 20, 15-424

What's nearby

  • St Nicholas Greek Orthodox Church - 3 min walk - 0.2 miles
  • Podlaska Opera and Orchestra - 6 min walk - 0.4 miles
  • Branicki Palace - 9 min walk - 0.5 miles
  • Bialystok Historical Museum - 14 min walk - 0.8 miles
  • Bialystok City Stadium - 5 min drive - 2.3 miles

Getting around

  • Bialystok Station - 19 min walk
  • Frederic Chopin Airport (WAW) - 171 min drive

Restaurants

  • ‪Kebab Hub - ‬1 min walk
  • ‪Klubokawiarnia Duży Pokój - ‬2 min walk
  • ‪Pub Fiction - ‬3 min walk
  • ‪Bułka z Masłem - ‬1 min walk
  • ‪Little Hell Pub - ‬1 min walk

About this property

Hotel Cristal

Upscale hotel located in Osiedle Centrum
You can look forward to golfing on site, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Cristal. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A banquet hall, meeting rooms, and a computer station
  • A 24-hour front desk, luggage storage, and a front-desk safe
Room features
All 88 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and bathrobes.
More amenities include:
  • Bathrooms with showers and bidets
  • 40-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Uncovered self parking on site (PLN 60 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 69 to 69 for adults and PLN 35 to 68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • High-pile carpet in room
  • In-room roll-in shower
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1953
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 69 to 69 for adults, and PLN 35 to 68 for children
  • Uncovered self parking fee: PLN 60 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Cristal Hotel
Hotel Cristal Bialystok
Best Western Hotel Cristal
Hotel Cristal Hotel Bialystok
Hotel Cristal Hotel Bialystok

Frequently asked questions

Is Hotel Cristal pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Cristal?

Self parking is available for PLN 60 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Cristal?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cristal?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Cristal located?

Located in Osiedle Centrum, this hotel is steps from St Nicholas Greek Orthodox Church and Podlasie Museum. Orthodox Church of the Holy Spirit and Bialystok Puppet Theater are also within 10 minutes. Bialystok Station is 19 minutes by foot.

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Hotel Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 259 reviews
Rating 8 - Good. 88 out of 259 reviews
Rating 6 - Okay. 16 out of 259 reviews
Rating 4 - Poor. 4 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent service
Stayed 1 night in May 2025

10/10 Excellent

bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Mar 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with excellent restaurant
Stayed 1 night in Jul 2024

8/10 Good

Falak

Liked: Property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, good situated, friendly staff
Stayed 1 night in Apr 2024

4/10 Poor

Do Won

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice area in bialystok downtown and friendly staff but definitely not a 4 star quality, the washroom water pressure was really weak, i could barely shower.. and the hallway lights were broken so it was very dark, the unit is mostly carpet but it seemed very dirty.
Stayed 1 night in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Centrum and all the places to see in Bialystok. Staff art Hotel and Resturant were super friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience
Stayed 1 night in Sep 2024

10/10 Excellent

Nadzeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jul 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for staying in Bialystok. It is very clean and comfortable and 20 minute walk to the train station. I would certainly stay here again and recommend it to anyone.
Stayed 1 night in Jan 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been 5 years since I have been here. Previous to COVID we came every year or so. The property is always clean. Service is exceptional. Stafford pleasant. The only place I stay when we're in Białystok.
Stayed 1 night in Jul 2024

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good position in the old town. The spa facilities and small gym were very good. Staff were courteous and helpful. We didn’t eat at the hotel but I’m sure we wouldn’t have been disappointed. The room was a good size and comfortable. We would definitely stay at this hotel again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Walentyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great płace to stay if you want to explore Bialystok. It is located in a very central location. Close to Branicki Palace and lots, and lots of restaurants. My room was spacious and bright with a very comfortable bed. Hotel is new and clean. There is a parking for 40 zl a day. Excellent free spa with spacious two saunas, jacuzzi and a salt cave; very clean and quiet. We had great stay in this hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Dmitrij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!!!
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Disliked: Room comfort
Hotel increased prices a lot and I had impression breakfast is lower quality than before…2-3 years ago.
Stayed 1 night in Feb 2023

2/10 Terrible

Agnieszka

Stayed 1 night in Feb 2025

2/10 Terrible

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grande spavento

Sono anni che vengo in questo hotel e mi sono sempre trovato bene. Purtroppo quest'ultima volta mi è successo un episodio veramente spiacevole. Durante la.notte un uomo dello staff dell hotel mi è entrato in stanza...potete immaginare lo spavento..lui ha farfugliato che doveva verificare qualcosa nella doccia, ha aperto il soffione e poi se ne è andato...e io ovviamente non ho piu dormito. Ho raccontato l'episodio al mattino al check out, si sono molto scusati..ma non hanno saputo darmi una spiegazione...
Stayed 1 night in Feb 2025

10/10 Excellent

ROBERTO

Stayed 3 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service:)
Stayed 3 nights in Sep 2024

10/10 Excellent

MI EL

Stayed 1 night in Sep 2024

6/10 Okay

Viveka

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Sibilla

Nella media

L' hotel è datato, la pulizia della camera poteva essere migliore. L' insonorizzazione della stanza non delle migliori.
Stayed 1 night in Aug 2024