Chalets en Bettws Newydd

“We did have some checking in issues - we didn’t receive a key box code and had to ring the host at midnight. We found it quite hard to reach the host in the days leading up to the booking.”

“The rooms including the en suite facilities are finished to a high standard. Breakfasts were excellent with a wide choice of items available. The dinner menu also offered a good and varied choice of quality food. Staff were very pleasant and always happy to help. My second stay and I will have no hesitation of staying again”

“Happy and welcoming staff”

“My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up.”

“We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

“The breakfast was lovely. There’s no air-conditioning so you’ll have to crack the window. There’s some stairs, so just be aware that you need to carry your luggage up some stairs. The staff are very helpful and friendly. ”

“El hotel por fuera es muy bonito, pero por dentro muy viejo y sucio (bañera sucia con pelos, secador y mandos pegajosos, paredes y techo llenos de papeles para tapar imperfecciones, cortina q nunca con mal olor, ventanas con pestillos rotos) con habitaciones oscuras y muebles antiguos. Sólo estuvimos 5 minutos en la piscina porque no se aguantaba el olor a cloro. El desayuno básico, de panes sólo tenían pan de molde y pregunté si tenían cola cao para mi hijo, y la respuesta fue no. ”

“Nice stay, friendly, helpful staff, lovely room decoré/amenities”