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Queens Head Hotel

3.0 star property
Hotel in Berwick-upon-Tweed, steps from Old Bridge

Choose dates to view prices

Photo gallery for Queens Head Hotel

Front of property
Iron/ironing board, free WiFi, bed sheets
Double Room (Small) | Bathroom | Shower, free toiletries, towels
Family Room | Iron/ironing board, free WiFi, bed sheets
Front of property
The Queens Head Hotel offers a genuine retreat with hospitable atmosphere and complete breakfast service. The on-site restaurant provides satisfying meals, and the coffee shop is perfect for relaxing. Guests love the convenient in-room WiFi and exceptional staff service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Small)

Double Room (Small) | Iron/ironing board, free WiFi, bed sheets

Double Room (Small)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
6 Sandgate, Northumberland, Berwick-upon-Tweed, England, TD15 1EP

What's nearby

  • Berwickshire Coastal Path - 1 min walk - 0.1 miles
  • Berwick-upon-Tweed Town Hall - 3 min walk - 0.2 miles
  • Berwick-upon-Tweed Barracks and Main Guard - 6 min walk - 0.3 miles
  • Chain Bridge Honey Farm - 8 min drive - 6.2 miles
  • Paxton House - 9 min drive - 6.2 miles

Getting around

  • Berwick-Upon-Tweed Station - 12 min walk

Restaurants

  • ‪The Coulls - ‬8 min walk
  • ‪Limoncello - ‬1 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪The Leaping Salmon - ‬5 min walk
  • ‪Northern Edge Coffee - ‬2 min walk

About this property

Queens Head Hotel

Hotel near Old Bridge
Located close to Berwick-upon-Tweed Town Hall and Berwick-upon-Tweed Barracks and Main Guard, Queens Head Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Express check-out, secured bicycle storage, and luggage storage
  • Smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Queens Head Hotel offer comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 26-inch flat-screen TVs with digital channels and DVD players
  • Electric kettles, heating, and daily housekeeping

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Restaurant

The Castle Hotel

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 258 reviews
The Castle Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle storage

Family friendly

  • DVD player

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1765
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay (maximum GBP 20 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per pet, per stay (maximum GBP 20 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Head Hotel Berwick-upon-Tweed
Queens Head Berwick-upon-Tweed
Queens Head BerwickuponTweed
Queens Head Hotel Hotel
Queens Head Hotel Berwick-upon-Tweed
Queens Head Hotel Hotel Berwick-upon-Tweed

Frequently asked questions

Is Queens Head Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Queens Head Hotel?

This hotel doesn't offer parking.

What time is check-in at Queens Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 20.00 (subject to availability).

What time is check-out at Queens Head Hotel?

Check-out is at 10:00 AM.

Where is Queens Head Hotel located?

Situated in Berwick-upon-Tweed, this hotel is within a 5-minute walk of Old Bridge and Berwick-upon-Tweed Town Hall. Berwick-upon-Tweed Barracks and Main Guard and Chain Bridge Honey Farm are also within 6 mi (10 km). Berwick-Upon-Tweed Station is 12 minutes by foot.

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Queens Head Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 189 reviews
Rating 8 - Good. 53 out of 189 reviews
Rating 6 - Okay. 15 out of 189 reviews
Rating 4 - Poor. 7 out of 189 reviews
Rating 2 - Terrible. 5 out of 189 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean and facilities great.breakfast was delicuous and will certainly be back
Stayed 1 night in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Restuarants close by with a good walk along the ramparts
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Amenities
Yes
Stayed 1 night in Oct 2025

4/10 Poor

Shane

Disliked: Cleanliness, property conditions & facilities
The hotel was very well worn. The carpets were stained and looked filthy. The smell was very stale and old.
Stayed 1 night in Sep 2025

8/10 Good

John

Unnamed reception so a bit clumsy getting in but overall the room and location were good
Stayed 1 night in Jun 2025

6/10 Okay

Graham

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nobody to greet you during stay. Seemed to have reduced staff to absolute minimum. Breakfast was overcooked.
Stayed 2 nights in Aug 2025

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room breakfast was good hotel in a great place for local amenities
Stayed 2 nights in Jun 2024

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Room was very small, code sytem to get in & get the room key was difficult, breakfast was good ( only tume we saw someone)
Stayed 1 night in Apr 2025

6/10 Okay

Katharine

Disliked: Staff & service, property conditions & facilities
No one on site. You are sent a long long text on how to get into the place. When we got to our room the key holder was empty. Someone arrived in 10 minutes to give us the key., which was a bit poor. Breakfast was very good, though - someone turned up to serve it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and friendly, and so charmingly situated. The staff were lovely. The room was comfy -- love the floral throw cushions! A very pleasant stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoroughly recommend

I highly rate this hotel, stayed one night and was impressed with the service and high standards. Evening meal and Breakfast were also excellent! Will happily stay again :)
Stayed 1 night in Jan 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berwick Beauty

Very good experience in a Berwick upon Tweed boutique hotel. Situated nicely near the castle walls and restaurants and cares. I only had the breakfast there and that was very good. Friendly ladies who ordered up some amazing weather for ME!!!
Stayed 4 nights in Feb 2024

6/10 Okay

Agnes

Did not like the keypad entry and it took us two or three tries before we could gain entry both to the hotel and to our room. When we finally managed to get into the property it was dark and the lights did not come on until we were halfway up the stairs.
Stayed 2 nights in Jul 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities
Our first experience wasn't great because we discovered the Queens Head wasn't tended full time and we had to call an emergency number. However,we discovered that the sister hotel, the Castle had a room and in the circumstances they paid for a taxi to collect our luggage so all was well in the end. The Castle was very cosy and the staff were very helpful and polite
Stayed 1 night in Nov 2024

10/10 Excellent

Mrs Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the money

Well kept extremely olde pub hotel. Comfortable room and bed. Modern en-suite bathroom with a powerful shower. Fluffy towels and individual shampoo, conditioner etc. breakfast was excellent -choices of cooked breakfast ranged from poached eggs on toast to a whole fresh kipper and anything in between. A selection of cereals, yoghurts and fresh fruit , toast, juices coffee and tea. Well worth the money.
Stayed 2 nights in Aug 2023

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

There are better hotels

Nobody available during check-in. They sent a message via sms however, they didnt do this until we were at the hotel. The message contained a key code to get into the empty hotel but when we got to our room there was no key in the door. We phoned them.and they said just to use another room.with a key in the door....what a faff.
Stayed 1 night in Nov 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked about this hotel. I have sent a letter to your customer services department explaining the problems I had with the Queen's Head in Berwick upon Tweed,
Stayed 1 night in Oct 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
It was a little bizarre to ‘check yourself in’ to a hotel and I’m sure in the winter months it might feel even more strange BUT everything had been thought about. The room was clean and well equipped, comfortable bed and breakfast was delicious. Communication by text told you everything you needed to know ….a very nice stay
Stayed 1 night in Sep 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Nice modern bright room with everything in it, would have liked a
Stayed 3 nights in Sep 2025

8/10 Good

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant nights stay Thank you and breakfast was great
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for a short weekend break as I love Berwick. Friendly staff and plenty of choice for breakfast
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Very Quiet , clean. Walkable to the river and center of town. Walkable to LNER train station. Helpful , friendly staff. Very enjoyable
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Handy for Berwick's sites. Parking nearby. Nice shower. Comfortable beds. Readonable breakfast
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming and efficient. The room was comfortable and spacious.
Stayed 1 night in Jul 2025

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