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Hotel Restaurant Goldener Schlüssel Bern

3.0 star property
Hotel in Bern with free breakfast and a restaurant

Choose dates to view prices

Hotel Restaurant Goldener Schlüssel Bern, in Old City Bern, offers a hearty breakfast buffet, a charming terrace, helpful staff with laundry services, in-room WiFi, and free bicycle rentals for exploring the area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Single Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Free extra futon mattress
Hair dryer
Private bathroom
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Triple Room

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Comfort Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Hair dryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Economy Single Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Free extra futon mattress
Hair dryer
Private bathroom
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Economy Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Hair dryer
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Rathausgasse 72, Bern, BE, 3011

What's nearby

  • Theater am Zytglogge - 2 min walk - 0.1 miles
  • Bern Town Hall - 3 min walk - 0.2 miles
  • Berner Munster - 5 min walk - 0.3 miles
  • Federal Palace - 5 min walk - 0.3 miles
  • Kursaal Bern - 6 min walk - 0.4 miles

Getting around

  • Bern (ZDJ-Bern Railway Station) - 9 min walk
  • Bern (BRN-Belp) - 26 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Adriano's Bar & Café - ‬2 min walk
  • ‪The Beef Steakhouse & Bar - ‬1 min walk
  • ‪Cafe Des Pyrenees - ‬1 min walk
  • ‪Kornhauskeller - ‬3 min walk

About this property

Hotel Restaurant Goldener Schlüssel Bern

Hotel located in Old City of Bern
Consider a stay at Hotel Restaurant Goldener Schlüssel Bern and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Luggage storage, free newspapers, and multilingual staff
  • Smoke-free premises, tour/ticket assistance, and a reception hall
  • Guest reviews say great things about the central location and helpful staff
Room features
All guestrooms at Hotel Restaurant Goldener Schlüssel Bern have thoughtful touches such as pillow menus, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and free extra futons
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 22.50 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 22.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Frequently asked questions

Is Hotel Restaurant Goldener Schlüssel Bern pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Self parking is available for CHF 22.5 per day.

What time is check-in at Hotel Restaurant Goldener Schlüssel Bern?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Restaurant Goldener Schlüssel Bern?

Check-out is at 11 AM.

Where is Hotel Restaurant Goldener Schlüssel Bern located?

Located in Old City of Bern, this hotel is steps from Zahringerbrunnen, Bern Clock Tower, and Einstein-Haus. Theater am Zytglogge and Einstein Museum are just steps away. Bern (ZDJ-Bern Railway Station) is 9 minutes by foot and Bern Station is 10 minutes.

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Reviews

Hotel Restaurant Goldener Schlüssel Bern Reviews

8.2

Very Good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 215 out of 637 reviews
Rating 8 - Good. 269 out of 637 reviews
Rating 6 - Okay. 111 out of 637 reviews
Rating 4 - Poor. 30 out of 637 reviews
Rating 2 - Terrible. 12 out of 637 reviews

Reviews

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! So central to everything in Bern. Staff were very helpful with all our requests and were happy to assist. Thanks for a great stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Apr 2025

8/10 Good

Rommel

Liked: Staff & service
Good location
Stayed 1 night in May 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff was very friendly, room was spacious, clean, bed was comfortable, bathroom was adorable and loved the colored glass walls. Would definitely recommend and stay here again!
Stayed 2 nights in Oct 2022

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Best location in the center of bern
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable bed. Odd washroom area. Ok breakfast. No hot food. Hard boiled eggs, cereal, bread, croissants, yogurt, fruit, etc etc. Ask to toast your bread as no toaster to use. No AC, so if hot out, will be a problem. It was very hot in our room upon arrival. They provide a fan but with the room key functioning for electricity, once you leave the room fan shuts off. It did eventually cool down as we were there in Sept but keep that in mind.
Stayed 2 nights in Sep 2025

8/10 Good

lee

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and breakfast was nice except the room window was broken and cannot be open thus no proper ventilation but equipped with portable fan.
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated in an old part of Bern. My room was modest, but nice. Beautiful view of courtyard from window. Very nice and helpful staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so spacious and clean, with balcony and great view. It had everything we needed. The staff was very pleasant and helpful. Hotel is very centric, you can go walking anywhere.
Stayed 2 nights in Sep 2022

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, especially if you are not encumbered by arriving in a car. Unique!
Stayed 2 nights in May 2024

10/10 Excellent

sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice surprise with the place . It was so close to the Einstein house and other places to walk or take Tram. Even to train station it was easy by Tram. Hotel was nice, staff was very good. Breakfast was good with lot of options. Loved walking the streets and it was very safe even at night. Room was big enough for our family . Restroom was remodeled looks like but they forgot to put locks and should add more privacy to the bathroom . Would definitely visit again.

4/10 Poor

Pablo

Disliked: Cleanliness

Needs improvement

Needs improvement. Beds are uncomfortable, you feel the springs and the shower always emitted the sewer smell, never went away. Breakfast had good options and variety but everything was always cold. Staff was very friendly and nice.
Stayed 3 nights in Mar 2023

6/10 Okay

Elena

Liked: Cleanliness
Hotel needs some upgrades. It is a bit outdated. Also, The blankets are so thick and heavy that it is impossible to sleep under them. Breakfast was below average and service there was very poor.
Stayed 1 night in Feb 2024

6/10 Okay

Odile

Liked: Cleanliness, staff & service, amenities
Almost everything good or very good but the additional bed was terrible uncomfortable. With this price is not normal. Bed very old and broken.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Australian tourist

Initial room given to us was 32C, while outside it was only 23C. Curtains in the room were dishevelled and partly off the rod. The toilet was literally arms length from the side of the bed. We asked to change rooms because of the stifling heat. The duty manager was able to move us into a slightly cooler room and provided a fan. Breakfast was quite good though. All up disappointing for the price. I would not recommend this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Edwin

Liked: Cleanliness, property conditions & facilities
Clean, spacious room; friendly and helpful staff, great breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Hee

Liked: Staff & service
Disliked: Property conditions & facilities
Location is perfect. Staff were kind and friendly. But the bathroom was very tiny and there was a constant sewer smell from the bathroom and heard a water coming down in the pipes when someone using bathroom from upstairs. I was glad I only stayed one night there.
Stayed 1 night in Oct 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but very small…. Breakfast was good and staff very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the Old City and only a ten minute walk from train station. Room was clean and staff accommodating. Nice breakfast.
Stayed 1 night in Sep 2025

6/10 Okay

minerva

I recently stayed at this hotel and found a lot to like about the area. The location was excellent—very walkable, with plenty of shops and places to eat right nearby, which made it really convenient to explore and enjoy the surroundings. However, the hotel itself was a bit rundown and not as clean as I would have hoped. While it was a decent place in terms of convenience, the maintenance and cleanliness definitely left a bit to be desired.
Stayed 2 nights in Sep 2025

8/10 Good

Jürg

Liked: Cleanliness, staff & service
Alles war gut außer, dass es uns etwas zu ringhörig war.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a great location! The service was tops!
Stayed 1 night in Jul 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great location.

Rooms a little small, bathroom kind of like a cruise ship “pod,” but clean & good condition. Well located in Old Town. Lots of shops, dining, easy/walkable to local sights & transportation. Great location for access to day trips.
Stayed 3 nights in Jul 2025

6/10 Okay

Linda

Liked: Staff & service, amenities
Loved the location & the shower! Also the staff is nice and friendly. Overall did not like the room, It is a small room and was hot. The windows we needed to open but it was on the first floor so everyone across could Look in. That was not convenient and uncomfortable. Sofa Chair was broken we couldn’t sit on it. Poor lighting only one switch for all or none. The bathroom has an etched glass you can see the shadow of the person showering so if you are with other family members it might be uncomfortable too. That obligated us to shower with the light off so our sillohoutte wouldn’t be seen. It was ok stay.
Stayed 1 night in Jul 2025

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