Hotel Restaurant Goldener Schlüssel Bern

3.0 star property
Hotel in Bern with free breakfast and a restaurant

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Photo gallery for Hotel Restaurant Goldener Schlüssel Bern

Comfort Room | Terrace/patio
Comfort Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Balcony
Property amenity
Front of property
Hotel Restaurant Goldener Schlüssel Bern, in Old City Bern, offers a hearty breakfast buffet, a charming terrace, helpful staff with laundry services, in-room WiFi, and free bicycle rentals for exploring the area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Double Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Triple Room

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Economy Single Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Private bathroom
Hair dryer
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Private bathroom
Hair dryer
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Comfort Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

Economy Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Located in Old City of Bern, a neighborhood in Bern, Hotel Restaurant Goldener Schlüssel Bern is near a train station. Bern Clock Tower and Nydegg Church are local landmarks, and the area's natural beauty can be seen at Gantrisch Nature Park and Trans Swiss Trail. BärenPark and Bern Rose Garden are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking, or hop on a segway rental nearby and take a self-guided tour around Bern. Guests love the hotel's central location.
Map
Rathausgasse 72, Bern, BE, 3011

What's nearby

  • Berner Munster - 5 min walk - 0.3 miles
  • Federal Palace - 5 min walk - 0.3 miles
  • Bern Rose Garden - 12 min walk - 0.7 miles
  • Bern Expo - 4 min drive - 1.5 miles
  • Wankdorf Stadium - 5 min drive - 1.8 miles

Getting around

  • Bern (ZDJ-Bern Railway Station) - 9 min walk
  • Bern (BRN-Belp) - 26 min drive

Restaurants

  • ‪Adriano's Bar & Café - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Beef Steakhouse & Bar - ‬1 min walk
  • ‪Kornhauskeller - ‬3 min walk
  • ‪Cafe Des Pyrenees - ‬1 min walk

About this property

Hotel Restaurant Goldener Schlüssel Bern

Hotel near Wankdorf Stadium
Consider a stay at Hotel Restaurant Goldener Schlüssel Bern and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. Be sure to enjoy a meal at Restaurant, the on-site restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Smoke-free premises, a reception hall, and an elevator
  • Multilingual staff, luggage storage, and free newspapers
  • Guest reviews say great things about the central location and helpful staff
Room features
All guestrooms at Hotel Restaurant Goldener Schlüssel Bern have thoughtful touches such as pillow menus, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and free extra futons
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 22.50 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 22.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Frequently asked questions

Is Hotel Restaurant Goldener Schlüssel Bern pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Hotel Restaurant Goldener Schlüssel Bern?

Self parking is available for CHF 22.5 per day.

What time is check-in at Hotel Restaurant Goldener Schlüssel Bern?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Restaurant Goldener Schlüssel Bern?

Check-out is at 11 AM.

Where is Hotel Restaurant Goldener Schlüssel Bern located?

Located in Old City of Bern, this hotel is steps from Zahringerbrunnen, Bern Clock Tower, and Einstein-Haus. Theater am Zytglogge and Einstein Museum are just steps away. Bern (ZDJ-Bern Railway Station) is 9 minutes by foot and Bern Station is 10 minutes.

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Hotel Restaurant Goldener Schlüssel Bern Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 210 out of 624 reviews
Rating 8 - Good. 265 out of 624 reviews
Rating 6 - Okay. 107 out of 624 reviews
Rating 4 - Poor. 30 out of 624 reviews
Rating 2 - Terrible. 12 out of 624 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the Old City and only a ten minute walk from train station. Room was clean and staff accommodating. Nice breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, right in the centre of a vibrant area of town, easy access to transport links. Great dining and drinking to property area. Awesome service by staff and breakfast included in stay, would recommend hotel to friends and would stay again
Stayed 2 nights in Jul 2025

6/10 Okay

minerva

I recently stayed at this hotel and found a lot to like about the area. The location was excellent—very walkable, with plenty of shops and places to eat right nearby, which made it really convenient to explore and enjoy the surroundings. However, the hotel itself was a bit rundown and not as clean as I would have hoped. While it was a decent place in terms of convenience, the maintenance and cleanliness definitely left a bit to be desired.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

manu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel, très bien situé, calme et très propre Personnel super sympa
Stayed 1 night in Jun 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was so centralized.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

古さは否めないが綺麗な宿でした。 フロントの方も親切丁寧でした。
Stayed 1 night in Jun 2025

8/10 Good

Ursula

Das Hotel hat uns sehr zugesagt. Es war komfortabel, bequem und sehr zentral!
Stayed 2 nights in May 2025

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Very nice location. Because of this on the other hand very noisy at night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in May 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma ótima opção de hotel. Atendimento, limpeza e localização espetaculares. A .inga acomodação era simples mas muito bem cuidada e com todo conforto necessário. Café da manhã muito bom. Uma excelente indicação para ficar ficar em Berna. Vale muito a pena!
Stayed 6 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly staff, convenient location. Standard room was a bit small, nicely designed modern bath but with just a shower and no tub. Breakfast buffet is a big plus.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Milinda P

Liked: Amenities
Excellent
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable bed. Odd washroom area. Ok breakfast. No hot food. Hard boiled eggs, cereal, bread, croissants, yogurt, fruit, etc etc. Ask to toast your bread as no toaster to use. No AC, so if hot out, will be a problem. It was very hot in our room upon arrival. They provide a fan but with the room key functioning for electricity, once you leave the room fan shuts off. It did eventually cool down as we were there in Sept but keep that in mind.
Stayed 2 nights in Sep 2025

6/10 Okay

Ivy

Liked: Cleanliness, staff & service
It's located in the old town. The property can have some improvements.
Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Liked: Staff & service, property conditions & facilities
Excellent hotel right in the heart of old town Bern
Stayed 1 night in Sep 2024

10/10 Excellent

Haidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at this hotel was perfect !
Stayed 1 night in Jan 2024

8/10 Good

lee

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and breakfast was nice except the room window was broken and cannot be open thus no proper ventilation but equipped with portable fan.
Stayed 1 night in Jun 2025

6/10 Okay

Valerie

Liked: Cleanliness, property conditions & facilities
Disappointing stay as chosen because hotel restaurant appeared to have several gluten free options on the menu but they could not provide anything for my coeliac partner for breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Jim

Great location
Stayed 1 night in May 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vom Bahnhof in 5-10 Minuten zu Fuß erreichbar. Zentrale Lage heißt aber auch, dass man abends das Fenster erst sehr spät für die Nacht öffnen kann, ohne Feierabend-Lärm von der Straße zu hören (kein Autoverkehr).
Stayed 2 nights in Jun 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin. Great breakfast and very friendly and helpful breakfast server. He was very polite and helpful. Parking is near in the garage and the hotel provides a great rate. Park the car and leave it. You don’t need it unless leaving town. Train station is nearby and perfect for a day trip to Zermatt.
Stayed 2 nights in May 2025