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Hotel City am Bahnhof

3.0 star property
Pet-friendly hotel with a 24-hour business center connected to the convention center in Bern

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Photo gallery for Hotel City am Bahnhof

City view
Interior entrance
Reception
Buffet
Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

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About the neighborhood

Map
Bubenbergplatz 7, Bern, BE, 3011

What's nearby

  • Federal Palace - 5 min walk - 0.3 miles
  • Berner Munster - 12 min walk - 0.7 miles
  • Bern Rose Garden - 4 min drive - 1.5 miles
  • Bern Expo - 5 min drive - 2.2 miles
  • Wankdorf Stadium - 6 min drive - 2.2 miles

Getting around

  • Bern (ZDJ-Bern Railway Station) - 2 min walk
  • Bern (BRN-Belp) - 23 min drive

Restaurants

  • ‪Starbucks Coffee Switzerland - ‬2 min walk
  • ‪Energy Kitchen - ‬4 min walk
  • ‪Tibits - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Migros MM Bern Bahnhof - ‬3 min walk

About this property

Hotel City am Bahnhof

Hotel located in Old City of Bern
Take advantage of a garden, dry cleaning/laundry services, and a 24-hour business center at Hotel City am Bahnhof. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Access to a nearby indoor pool, access to a nearby health club, and an elevator
  • A vegetable garden, tour/ticket assistance, and multilingual staff
Room features
All 58 rooms include amenities such as free WiFi and safes, in addition to sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 19 per person

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 per person
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern

Frequently asked questions

Is Hotel City am Bahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel City am Bahnhof?

This property doesn't offer parking.

What time is check-in at Hotel City am Bahnhof?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel City am Bahnhof?

Check-out is at noon.

Where is Hotel City am Bahnhof located?

Located in Old City of Bern, this hotel is steps from Church of the Holy Ghost, Bundeshäuser, and Gardens. Wege zu Klee and Prison Tower (Kafigturm) are also within 5 minutes. Bern (ZDJ-Bern Railway Station) and Bern Station are within a 5-minute walk.

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Hotel City am Bahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 134 out of 617 reviews
Rating 8 - Good. 278 out of 617 reviews
Rating 6 - Okay. 152 out of 617 reviews
Rating 4 - Poor. 37 out of 617 reviews
Rating 2 - Terrible. 16 out of 617 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Very convenient location. Excellent rates.
Stayed 6 nights in Apr 2025

10/10

I chose the hotel last year because the location is excellent for my plans. And I came back because the people are very friendly.
Stayed 2 nights in Apr 2025

10/10

Love the location - across from the main train station and bus terminal. East to get around. Also had a great Buffett breakfast. Plenty of choic
Stayed 1 night in Mar 2025

10/10

Staff was EXCELLENT! So kind, helpful, accommodating, going out of their ways to assist all the guests however they could. Made an otherwise hectic trip as pleasant as possible. We can't recommended them enough!
Stayed 2 nights in Apr 2025

6/10

Clean hotel but strong smoke smell
Stayed 1 night in Mar 2025

10/10

Great location
Stayed 1 night in May 2024

10/10

The lady in front desk service is very kind and helpful!
Stayed 1 night in Sep 2024

10/10

The staff were amazing. They were extremely helpful. The hotel was steps away from the train station which was perfect when dragging around our luggage. The hotel is also in a great location for exploring the Old city. I would recommend it.
Stayed 1 night in Sep 2024

8/10

Hotel is literally across to Bern HB, very convenient! And just across the street there is a COOP supermarket. Room was clean and comfortable, just one of the front desk lady was not very friendly, as if she's not welcome us just because we arrived before check-in time started. Other than that the rest of our stay was quite enjoyable.
Stayed 2 nights in Nov 2024

10/10

We had a pleasant stay in this hotel.
Stayed 1 night in Aug 2023

10/10

Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Stayed 1 night in Jun 2024

10/10

Excellent staff. Clean. Best hotel on our trip through Europe!
Stayed 1 night in Jul 2024

8/10

Good hotel with a great location near the train station. The room was very comfortable although it didn't have air conditioning. The staff were all very friendly. Be prepared for city noise. Our room faced the street so we were expecting it. We loved the free transit passes (covered by the hotel city tax)
Stayed 1 night in Jun 2024

10/10

Really helpful receptionist. Lovely continental breakfast from 6:30. Perfect for my business trip.
Stayed 5 nights in Jul 2022

8/10

The hotel is a bit dated but it more than make up for it by a super friendly and staff. It is literally steps from the main train station as well as a hub for trams and buses. Walking distance to all old town attractions shopping and restaurants. Recommend this hotel if you don’t mind the worn facilities.
Stayed 2 nights in May 2023

10/10

Everyone was very nice and professional. They offered free public transportation pass for 3 days. It is on a great location. With tons of shopping and food. They also have nice park on the river with three bears in an enclosure.
Stayed 1 night in Jul 2022

10/10

This hotel is so close to the train station. It only takes 2,3 minutes by walking. The room is kind of small but its reasonable.
Stayed 1 night in Jul 2022

4/10

I was very disappointed with this hotel. It was recommended to me by a friend who stayed here last year so this is why we booked this place. The bed was so uncomfortable and the pillows so flat. We had the worst back and neck pain. Never again will I return to this place.
Stayed 1 night in Apr 2024

4/10

Our room looked out on the bus and train terminals. Noises at all hours, not AC. HORRIBLE night
Stayed 1 night in Aug 2022

8/10

Toilettank and window brocken
Stayed 2 nights in Oct 2022

6/10

This hotel is in a great location for the station . It also suited us because one of our key chosen activities in Bern was floating / swimming in the river Aare. There is a free lido resort style space that is only a 10 minute walk down hill . I understand it’s only open from June to mid September. The open air pool ‘s are totally free and you can gain access to float down the river . We spent the most of our 2 .5 days stay in the lido. One of the reasons for picking this Hotel was it mentioned that you could use the partner Hotel called the Ambassador for their pool. Due to the local outdoor facilities available close by we didn’t need to use this. If you did apparently you ask Reception to call ahead . Useful to know if travelling in non summer months. The hotel itself is very run down , it feels like a 3 star in terms of decor . Dated carpet ,old fashioned painted white walls . Our bedroom was so narrow you could not walk around the bed without turning our body side ways .- literally less than 50 cms . We stayed in room 306 . Other room of the same category are not the same they are larger. Our sons stayed in room on 2 nd floor and much more space . Also useful to know that you get free use of the bus in the city of Bern included with your room rate. You need to process a code on your check in information. This is applicable to any hotel you staying in because the tourist tax we have found the ins Switzerland they haven’t always been forthcoming and telling thi
Stayed 2 nights in Aug 2024

10/10

Meget venlig velkomst og udtjekning. Perfekt beliggenhed ved togstationen og tæt på Unesco-området. Alt helt perfekt, bortset fra en lidt fjollet placeret håndbruser.
Stayed 1 night in Mar 2025

6/10

Stayed 3 nights in Feb 2025

6/10

Alte Infrastruktur, dreckige Teppiche, kein frisches Brot zum Frühstück. Nähe von Bahnhof, gut.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025