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Hotel City am Bahnhof

Property class: 3

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Photo gallery for Hotel City am Bahnhof

A historic building with a green dome and a clock tower, surrounded by a tram station and a modern glass structure. - Hotel City am Bahnhof (Bern)
A reception area with a reception desk, a staircase, and a green wall. - Hotel City am Bahnhof (Bern)
A buffet with various food items and utensils. - Hotel City am Bahnhof (Bern)
A hotel room with a bed, a desk, and a bathroom with a sink and mirror. - Hotel City am Bahnhof (Bern)
A glass staircase leading to a lobby with a sign reading "HOTEL CITY". - Hotel City am Bahnhof (Bern)
Consider a stay at Hotel City am Bahnhof and take advantage of a garden, dry cleaning/laundry services, and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a lamp, and a wardrobe.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a large mirror, a sink, a bed, a chair, and a lamp.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a hanging coat rack, and a lamp.

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a wardrobe, a chair, and a desk.

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two single beds, a small desk, a chair, and a wardrobe.

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a bed, a chair, a desk, and a floor lamp.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

DOUBLE CAPACITY 1

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Old City of Bern neighborhood, Hotel City am Bahnhof is connected to a shopping center. The area's natural beauty can be seen at Gantrisch Nature Park and Wege zu Klee, while Bern Art Museum and Einstein-Haus are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Wankdorf Stadium or PostFinance Arena. Visit our Bern travel guide
Map
Bubenbergplatz 7, Bern, BE, 3011

What's nearby

  • A grand building with a dome and statues, surrounded by a reflective plaza and other classical architecture.
    Federal Palace
    5 min walk - 0.3 miles
  • A grand hallway with ornate ceiling, classical columns, and a large painting.
    Bern Art Museum
    6 min walk - 0.4 miles
  • A statue atop a column with a clear blue sky in the background.
    Einstein-Haus
    9 min walk - 0.5 miles
  • A historic building with two lion statues at the entrance, surrounded by trees and featuring a large mural on the facade.
    Bern Historical Museum
    12 min walk - 0.7 miles
  • An ornate church interior with a large pipe organ, arched ceilings, and detailed woodwork.
    Berner Munster
    12 min walk - 0.7 miles

Getting around

  • Bern (ZDJ-Bern Railway Station)
    2 min walk
  • Bern (BRN-Belp)
    23 min drive

Restaurants

  • Starbucks
    2 min walk
  • tibits
    2 min walk
  • Energy Kitchen Restaurant
    1 min walk
  • Starbucks
    2 min walk
  • Atarashii
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 19 per person

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • At least 80% organic food
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel City am Bahnhof pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel City am Bahnhof?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel City am Bahnhof?

Check-out is at noon.

Where is Hotel City am Bahnhof located?

Located in Old City of Bern, this hotel is steps from Church of the Holy Ghost and Wege zu Klee. Prison Tower (Kafigturm) and Federal Palace are also within 5 minutes. Bern (ZDJ-Bern Railway Station) and Bern Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel City am Bahnhof Reviews

7.6

Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 157 out of 686 reviews
Rating 8 - Good. 301 out of 686 reviews
Rating 6 - Okay. 164 out of 686 reviews
Rating 4 - Poor. 45 out of 686 reviews
Rating 2 - Terrible. 19 out of 686 reviews

Reviews

Verified review

10/10 Excellent

Miss Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - room was comfortable and spacious, staff were very friendly and helpful and the hotel was very conveniently located
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated with no air flow. Ok if low cost but was expensive Location is good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Heidi

Liked: Cleanliness, staff & service
Great location near train and hotel provided local transportation voucher.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location right next to the train station was perfect. The staff was very helpful suggesting dining options.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff were all amazing and helpful. Would stay again.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Shopping was easy and we had breakfast in the nearby area.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Excellent rates.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been using this hotel for 30 years and love it each time I visit. Breakfast is good and I love the proximity to the train station and shopping.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the hotel last year because the location is excellent for my plans. And I came back because the people are very friendly.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location - across from the main train station and bus terminal. East to get around. Also had a great Buffett breakfast. Plenty of choic
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Yonglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in front desk service is very kind and helpful!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Abigael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was EXCELLENT! So kind, helpful, accommodating, going out of their ways to assist all the guests however they could. Made an otherwise hectic trip as pleasant as possible. We can't recommended them enough!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They were extremely helpful. The hotel was steps away from the train station which was perfect when dragging around our luggage. The hotel is also in a great location for exploring the Old city. I would recommend it.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within easy walk from the train station. Check-in was quick and efficient. If you arrive early, you can leave your luggage while go you explore Bern's beautiful old town. The rooms are on the small side, but the beds are comfortable. There's a portable fan that you can set in the window to bring in much needed fresh air. Our rooms faced away from the busy traffic on the street, so it was quiet and allowed us to sleep with the window wide open. Breakfast is CHF 15 and excellent. Check-out was simple and accurate.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

YUANFENG

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel is literally across to Bern HB, very convenient! And just across the street there is a COOP supermarket. Room was clean and comfortable, just one of the front desk lady was not very friendly, as if she's not welcome us just because we arrived before check-in time started. Other than that the rest of our stay was quite enjoyable.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for out of town travelers

Good hotel with a great location near the train station. The room was very comfortable although it didn't have air conditioning. The staff were all very friendly. Be prepared for city noise. Our room faced the street so we were expecting it. We loved the free transit passes (covered by the hotel city tax)
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Sophia

Liked: Cleanliness
Disliked: Property conditions & facilities
Location is great! I was denied luggage holding. Washrooms had very limited supply of everything (provided 1 of each (shower cap, soap, cotton swabs) for a room of 3 people). Stains noted on the carpet.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities

Money better spent elsewhere

The room was SMALL. We were bumping into furniture all the time just moving around. I paid for a balcony room, which looked out on a bunch of machinery in between a bunch of buildings. In addition to being a horrible view, there was only one chair out there, so we never used it. The breakfast was extra and not cheap, so we skipped it and the worst thing was that the wi-fi was only good for up to three devices. I've NEVER seen that before. The one positive thing was a good location for proximity to the train and city tram stations.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Paul

The hotel is right next to the train station, and a block away from old town. So you have great access to travel options, shopping, and attractions. The room was fairly clean. They missed a spot with crumb on the desk. But everything else was clean. The room did get warm in June, they did have movable fans to make it more comfortable, but it did still stay warm. Staff was nice and helpful. The breakfast was mostly breads, cereal, boiled eggs, cold cuts, fruit, and yogurt. Expensive for what is was, however Switzerland itself is expensive, so you have to keep that in mind as a full breakfast would cost a lot more than what we paid. And for the convenience for early day trips with kids, we thought it kicked off the day well. Think of this hotel as not luxury, but a utilitarian option with a great location, relatively clean, with a nice staff.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Adam

Liked: Cleanliness
This hotel is in a great location for the station . It also suited us because one of our key chosen activities in Bern was floating / swimming in the river Aare. There is a free lido resort style space that is only a 10 minute walk down hill . I understand it’s only open from June to mid September. The open air pool ‘s are totally free and you can gain access to float down the river . We spent the most of our 2 .5 days stay in the lido. One of the reasons for picking this Hotel was it mentioned that you could use the partner Hotel called the Ambassador for their pool. Due to the local outdoor facilities available close by we didn’t need to use this. If you did apparently you ask Reception to call ahead . Useful to know if travelling in non summer months. The hotel itself is very run down , it feels like a 3 star in terms of decor . Dated carpet ,old fashioned painted white walls . Our bedroom was so narrow you could not walk around the bed without turning our body side ways .- literally less than 50 cms . We stayed in room 306 . Other room of the same category are not the same they are larger. Our sons stayed in room on 2 nd floor and much more space . Also useful to know that you get free use of the bus in the city of Bern included with your room rate. You need to process a code on your check in information. This is applicable to any hotel you staying in because the tourist tax we have found the ins Switzerland they haven’t always been forthcoming and telling thi
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff. Hotel is a bit old but super close to the train station
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Edmund

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated and shabby. Avoid
Stayed 1 night in May 2026