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Parkhotel Viktoria

Property class: 3

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Photo gallery for Parkhotel Viktoria

A modern dining area with a glass partition, a dining table, chairs, and potted plants. - Parkhotel Viktoria (Velten)
A modern room with a glass table, a wooden chair, a patterned curtain, and a view of the outdoors. - Parkhotel Viktoria (Velten)
A modern building with a glass facade and a pond in front. - Parkhotel Viktoria (Velten)
A grassy area with yellow lounge chairs, a pond, and a modern building in the background. - Parkhotel Viktoria (Velten)
A hotel room with a bed, desk, TV, and a painting on the wall. - Parkhotel Viktoria (Velten)
Located close to Germendorf Leisure Park, Parkhotel Viktoria provides a garden and a full-service spa. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

A hotel room with two beds, a headboard, bedside lamps, a window with curtains, and artwork on the wall.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Comfort Double or Twin Room

A neatly made bed with pillows and a folded towel, two bedside lamps, a framed artwork above the bed, and a patterned wallpaper.

Comfort Double or Twin Room

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Quadruple Room, 1 Bedroom

A hotel room with a bed, two wall-mounted lamps, a television, and a patterned wallpaper.

Comfort Quadruple Room, 1 Bedroom

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Basic Quadruple Room, 1 Bedroom

A hotel room with a bed, two wall-mounted lamps, a television, and a patterned wallpaper.

Basic Quadruple Room, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Velten is home to Parkhotel Viktoria. The area's natural beauty can be seen at Barnim Nature Park and Plötzensee, while Spandau Citadel and Kunstleben Berlin are cultural highlights. Don't miss out on a visit to Germendorf Leisure Park. Visit our Velten travel guide
Map
Parkallee 5, Velten, BB, 16727

What's nearby

  • A railway track with gravel beds, a grassy field, and a building in the background.
    Barnim Nature Park
    10 min drive - 8.9 miles
  • A dinosaur exhibit with a large model dinosaur and a pathway for visitors.
    Germendorf Leisure Park
    14 min drive - 8.0 miles
  • Nieder Neuendorfer See
    10 min drive - 3.9 miles
  • Hundestrand
    16 min drive - 8.8 miles
  • Kinderbadestelle
    17 min drive - 9.0 miles

Getting around

  • Hennigsdorf (b Berlin) Station
    6 min drive
  • Berlin-Heiligensee S-Bahn
    9 min drive
  • Berlin (BER-Brandenburg)
    63 min drive

Restaurants

  • Domino's Pizza Hennigsdorf
    5 min drive
  • Kaffee-Haus Madlen
    6 min drive
  • Le My Restaurant
    7 min drive
  • Restaurant Chiapas
    5 min drive
  • City-bistro
    6 min drive

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  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Full-service spa

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open select days

Accessibility

  • Area rugs in public areas
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Rollaway bed fee: EUR 20 per day
  • Spa fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is Parkhotel Viktoria pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Parkhotel Viktoria?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Parkhotel Viktoria?

Check-out is at 10:00 AM.

Where is Parkhotel Viktoria located?

Situated in Velten, this spa hotel is within 12 mi (20 km) of Barnim Nature Park, Germendorf Leisure Park, and Spandau Citadel. Kunstleben Berlin and Plötzensee are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Parkhotel Viktoria Reviews

7.8

Good

8.2

Cleanliness

6.0

Location

7.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 46 out of 132 reviews
Rating 8 - Good. 49 out of 132 reviews
Rating 6 - Okay. 17 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 15 out of 132 reviews

Reviews

Verified review

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly, approachable and helpful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean modern big room for our family of 4 person. Easy check in, nice quiet surroundings.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Nebojsa

Liked: Cleanliness, staff & service, amenities
Exellent.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Wesley

Liked: Cleanliness, property conditions & facilities
Decent stay. No food close by whatsoever, no actual reception staff, everything is electronic for check in and keys. Nice room.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Richard H

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but almost fully automatic which had its pluses and minuses.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Key system out of reception hours

We came out of hours but the digital key system worked really well. The next day the receptionist was sweet to help us finding the best way to go to Berlin Center.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
The Air Conditioning was missing so much. There was very hot in room.
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Jesper Ransborg

Ich war sehr überrascht von der Anfrage des Viktoria Parkhotels, meinen Aufenthalt zu bewerten. Ich hatte keinen Aufenthalt, da wir beim Einchecken mit der Reservierung abgewiesen wurden. Das Familienzimmer war etwas mehr als eine Woche im Voraus gebucht. Es gab auch eine Bestätigung, dass der Check-in-Code am Check-in-Tag um 15 Uhr eintreffen würde. So weit, so gut. Also fuhren wir 600 km nach Velten, aber als wir ankamen, checkte uns der Automat nicht ein. Ich versuchte, über die Nummer in der Hotels.com-App anzurufen. Die Nummer existierte nicht. Also rief ich die Nummer an der Rezeption an. Eine freundliche junge Dame versuchte, uns telefonisch im System zu finden, jedoch ohne Erfolg. Zehn Minuten später kam sie im Hotel an, sagte aber, dass wir nicht im System seien und dass die Bestätigung, die wir hätten, nicht der üblichen entspräche. Und da alles ausgebucht sei, sei kein Zimmer für uns frei. Daraus muss man lernen: Buchen Sie dieses Hotel niemals über Drittanbieter, sondern nur über die hoteleigene Website.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
An sich ist es ein gutes Hotel, allerdings nur für eine Nacht. Beim Frühstück muss dringend nachgebessert werden!! wenn man dafür schon bezahlt möchte man auch frische Brötchen haben und keine Aufbackdinger. Im allgemeinen ein gutes Hotel.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities
Alles super ABER der Schlüsselcode hat nicht funktioniert, trotz extra Anmeldung im Wlan. Man musste extra in dem Automaten einchecken. Kein Personal war telefonisch erreichbar.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Juhani

Liked: Cleanliness, property conditions & facilities, room comfort

Erittäin hyvä yöpymispaikka

Oli todella positiivinen yllätys miten hieno ja upea majoitus oli
Stayed 1 night in May 2025
Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zufrieden!

Tolles Preis-Leistungsverhältnis, sehr sauber und gepflegt! Gerne wieder! Eine Oase im Gewerbegebiet und schnell zu erreichen!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Denis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Matratze sehr weich, TV sehr weit vom Bett entfernt und dafür dann etwas klein, Duschbadhalterung völlig verrostet, rote Flecken auf dem Boden im Bad, sehr kühl, Kühlschrank funktionierte nicht wirklich für Getränke o.ä., für eine Nacht okay, für länger nicht zu empfehlen
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Dirk

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in Automat hat nicht funktioniert, habe keinen digitalen Schlüssel erhalten, Heizung in der Dusche geht nicht, Fernseher funktioniert nicht, sehr hellhörig
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort

Styvmoderligt behandlat hotell

Det var ett hotell som lämnade dubbla känslor. I grunden är det ett fräscht och modernt, nyrenoverat hotell med rymligt rum och toalett, men det känns styvmoderligt behandlat. Vi hade fått information om en bemannad reception, men den var utbytt mot en dator som krävde ett bokningsnummer som vi inte hade fått. Vi ringde och fick hjälp via en svajig telefonlinje. Datorn levererade en nyckel till ett fyra-bäddsrum. En nyckel till fyra personer när det krävs kort för att komma in längst ner och till rummet tre våningar upp. Det är på tok för lite och jag hade väntat mig åtminstone två om inte tom fyra. Sen fungerade inte lamporna i hallen, så första delen var kolsvart. En av sänglamporna fungerade inte och det visade sig att det inte ”fanns el” i uttaget. I handfatet rann vattnet ner väldigt långsamt. Gnäll, gnäll, gnäll… ja, för det kändes så onödigt när allt det ”stora” var väldigt bra.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Bin von Ihrem Hotel sehr angetan. Alles top. Hatte Schwierigkeiten bei der Türöffnung. Ein netter Bauarbeiter hat mir geholfen. Alles Bestens.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Muzaffer

Liked: Cleanliness, property conditions & facilities
Nur die Matratzen sind nicht so gut sonst alles super
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Heino

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Außer das die Zimmer schön groß sind, dafür gibt es einen Punkt, kann ich nichts positives sagen. Die Lüftung im Bad ist so laut das man fast Ohrenschützer benötigte. Duschkopf verkalkt. Duscheabtrennung unsauber. Betten so weich das man morgens mit Rückenschmerzen aufwacht. Keine Rezeption das man mal etwas fragen kann. Hotel ist nicht zu empfehlen
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Melker

Liked: Cleanliness, amenities, property conditions & facilities
Helt ok! Ligger lite ödsligt och även ödsligt på hotellet! Fräscht o stort rum och superfin frukost.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Dirk

Disliked: Amenities, property conditions & facilities
Zugewiesenes Zimmer - oder soll ich sagen Kammer - entsprach nicht im Ansatz den beworbenen Bildern auf Expedia. Beschwerde beim Eigner - ich hätte ja ein "vergünstigtes" Zimmer gebucht. NEIN, regulär gebucht und auch bezahlt. Zimmer 202 ist eine Besenkammer! Storno!
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

BENNY

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Meget larm externt og internt

Det larmede fra håndværkere i opgangen fra kl. 7, og lige udenfor var der vejarbejde så vejen var spæret. Der blev intet nyt fyld op 1/2 time før morgenmad buffer sluttede. I Spa området oplevedev vi kun 1 dag at dampbadet var tænt og den alm. Sauna var slet ikke tænt. Elevatoren virkede heller ikke. Selve lejligheden lå fantastiske og der var gode store værelser samt senge.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer waren groß und sauber. Zum Frühstück war alles da (Eier, Würstchen, Wurst, Käse, Süßzeug, Obst, Kaffee, Wasser, Saft...)
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Jörg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren groß und sauber das Bad auch. Schöne Dusche, und zum Frühstück war alles da was man braucht
Verified review

6/10 Okay

Cathrine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Information vedr. indtjekning ved hoveddøren, havde været behjælpeligt. Vi ledte efter et sted med gratis morgenmad og parkering, da det var vigtigt for os, og valgte dette sted. Da vi skulle tjekke ud, var vi ventet af personalet, og blev bedt om at betale 90 euro for morgenmaden! Så morgenmaden var ikke gratis, som ellers beskrevet, og denne beskrivelse var imellemtiden ændret. Morgenmaden er ensformig og kedelig. Komforten er dårlig. Tynde dyner og hårde puder. Mangelfulde og slidte møbler på værelset, samt virkelig dårlig belysning. Fyldt skraldespand på værelset ved indtjekning, fra tidligere gæster.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Unter der Woche durch nächtlichen Gabelstaplerbetrieb in der Nachbarschaft sehr laut.
Stayed 3 nights in Jun 2023