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iStay by NH Berlin City Ost Hotel

4.0 star property
Travelers enjoy a full-service experience with an on-site Italian restaurant, garden retreat, and thoughtful amenities for a comfortable Berlin stay

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Photo gallery for iStay by NH Berlin City Ost Hotel

Lunch and dinner served, Italian cuisine - iStay by NH Berlin City Ost Hotel (Berlin)
Lobby - iStay by NH Berlin City Ost Hotel (Berlin)
Premium bedding, pillowtop beds, minibar, in-room safe - iStay by NH Berlin City Ost Hotel (Berlin)
Exterior - iStay by NH Berlin City Ost Hotel (Berlin)
Premium bedding, pillowtop beds, minibar, in-room safe - iStay by NH Berlin City Ost Hotel (Berlin)
iStay by NH Berlin City Ost Hotel, near the East Side Gallery, offers a refined retreat. Enjoy Italian specialties at Rossini Quattro, relax in the garden, and benefit from on-site shopping, bike rentals, dry cleaning, and multilingual staff assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room

8.8 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Large)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room (Extra Large)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Large, Extra Bed 2AD+1CH)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room (Extra Large, Extra Bed 2AD+1CH)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Extra Large Extra Bed 3 adults)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room (Extra Large Extra Bed 3 adults)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Lichtenberg neighborhood, iStay by NH Berlin City Ost Hotel is connected to a shopping center. East Side Gallery and Alexanderplatz are notable landmarks, and travelers looking to shop may want to visit Ring-Center. Stasi Museum Berlin is another place to visit that comes recommended. Visit our Berlin travel guide
Map
Rathausstr. 2-3, Berlin, BE, 10367

What's nearby

  • Stasi Museum Berlin
    6 min walk - 0.4 miles
  • Ring-Center
    6 min walk - 0.4 miles
  • Boxhagener Platz
    20 min walk - 1.1 miles
  • Simon-Dach-Strasse
    6 min drive - 1.3 miles
  • Karl-Marx-Allee
    7 min drive - 1.5 miles

Getting around

  • Magdalenenstrasse U-Bahn
    4 min walk
  • Berlin-Lichtenberg Station
    19 min walk
  • Berlin (BER-Brandenburg)
    42 min drive

Restaurants

  • Coffee Fellows - Kaffee, Bagels, Frühstück
    5 min walk
  • Scoom
    6 min walk
  • Thai Snack
    7 min walk
  • Mustafa Demir’s Gemüse Kebap
    6 min walk
  • Fröhliche Bäckerei Juci
    8 min walk

About this property

iStay by NH Berlin City Ost Hotel

Upscale hotel near East Side Gallery
Located close to Stasi Museum Berlin and Ring-Center, iStay by NH Berlin City Ost Hotel provides a terrace, shopping on site, and a garden. The on-site Italian cuisine restaurant, Rossini Quattro, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, a vending machine, and tour/ticket assistance
  • A TV in the lobby, smoke-free premises, and multilingual staff
  • Guest reviews say great things about the first-rate property condition
Room features
All 99 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch flat-screen TVs with satellite channels
  • Eco-friendly cleaning products, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Bar
  • Rossini Quattro

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 27.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 27.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurter Allee
Frankfurter Allee Hotel
NH Berlin Frankfurter Allee
NH Berlin Frankfurter Allee Hotel
Nh Berlin Frankfurter Allee Hotel Berlin
NH Berlin City Ost Hotel
Ost Hotel
NH Berlin City Ost
NH Berlin City Ost Hotel
NH Berlin City Ost Berlin
NH Berlin City Ost Hotel Berlin

Frequently asked questions

Is iStay by NH Berlin City Ost Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 19 per day.

What time is check-in at iStay by NH Berlin City Ost Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at iStay by NH Berlin City Ost Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is iStay by NH Berlin City Ost Hotel located?

Located in Lichtenberg, this hotel is within a 10-minute walk of Stasi Museum Berlin and Ring-Center. East Side Gallery and Alexanderplatz are also within 6 mi (10 km). Magdalenenstrasse U-Bahn and Rathaus Lichtenberg Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

iStay by NH Berlin City Ost Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 162 out of 531 reviews
Rating 8 - Good. 267 out of 531 reviews
Rating 6 - Okay. 71 out of 531 reviews
Rating 4 - Poor. 24 out of 531 reviews
Rating 2 - Terrible. 7 out of 531 reviews

Reviews

Verified

10/10 Excellent

Rachel

Liked: Staff & service, amenities, property conditions & facilities
The hotel was welcoming, clean, convenient for train/tram stops, there were shops nearby, restaurants. Would definitely stay here again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Good location. Good value.

Amazing service and very cordial.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been going here for years and would highly recommend. The staff are so friendly and helpful. The rooms are spotless and its a quiet street. They have snacks and cold drinks to buy if need to. Train and underground is a 5 min walk. Plenty of shops and restaurants in the area.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly and accommodating staff. The neighborhood is lovely and very close to public transit. I would recommend this hotel to anyone travelling around Berlin.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
From checking in to leaving, the staff were exceptional. Great idea to have the option of having room cleaned at a time of our convenience or not since we had a 3 night stay. So no need to leave room early for cleaning.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with all you need

A very nice room with everything you need, fridge, safe, AC
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel from Friday 13th September to Monday 16th September with my family from UK and Denmark. Everything about our stay at this Hotel was just perfect and amazing from very friendly and helpful staff to very clean and comfortable rooms. I will definitely stay at this hotel again in future and highly recommend this hotel!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the hotel and bedrooms everything was excellent. Love the incentive that if you dont need your bedroom cleaned they offer you a snack or drink. Nice touches in the bedroom like tea/coffee maker, free water, safe, fridge and bathroom toiletries. All in all it was fabulous and highly recommend
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service
Clean room and nice bathroom, but very worn and shabby carpet. Breakfast was good and a special plus for the samovar and small teapots for us non-coffee drinkers. A smell of sewage in the lifts and stair case.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

dahlia

Liked: Cleanliness, staff & service
Staff were lovely and accomidating, definitely not a four star hotel though. The property being in the east of berlin makes it not ideally located if youre hoping to do touristy activites( that is on myself for not checking the location) and the building itself might be more attractive with a pool or something. We had a comfortable stay but for the price paid i expected more.
Stayed 4 nights in May 2024
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
Stayed 1 night in Sep 2023
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great location
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, 4th time we have stayed to visit family, never been disappointed.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yevhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three days in Berlin

Friendly staff, big enough clean room, good breakfast and restaurant itself. Recommend, especially short stay.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Govert

Liked: Staff & service, property conditions & facilities, room comfort
All ok, good location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Dayoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely satisfied

I will definitely come back to this hotel. I was satisfied with hotel's cleanliness, air conditioning, water pressure. I could relax in quiet room.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Ulla Raija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Sebastian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel had its good days a long time ago… no NH hotel standard at all
Stayed 3 nights in May 2024
Verified

8/10 Good

moshe

The location. Rooms .sevice
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Jastin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all about
Stayed 2 nights in Nov 2023