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The Cloud One Berlin-Upper West

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Photo gallery for The Cloud One Berlin-Upper West

A modern bar area with a curved counter, bar stools, and a well-stocked liquor shelf. - The Cloud One Berlin-Upper West (Berlin)
Creator video - submitted by Luxury Richland
A modern lobby with a large grill, a potted plant, a unique blue chair, and a marble floor. - The Cloud One Berlin-Upper West (Berlin)
A modern interior with large windows, a city view, and contemporary furniture. - The Cloud One Berlin-Upper West (Berlin)
A modern restaurant with a long counter, cushioned seating, and pendant lighting. - The Cloud One Berlin-Upper West (Berlin)
Close to Zoo Berlin and Kurfürstendamm, The Cloud One Berlin-Upper West provides amenities like a bar. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, City View

A hotel room with a large window, a black leather chair, a round table, and a bed with white and teal pillows.

Standard Room, City View

8.8 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room

A hotel room with a bed, pillows, a headboard, a desk with a chair, a lamp, and a window with curtains.

Standard Room

8.4 out of 10
Very good
(60 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

View all photos for Basic Single Room, 1 Twin Bed

A modern hotel room with a large bed, a headboard with built-in lighting, a seating area with a chair and table, and a large window with curtains.

Basic Single Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

Room (Product API Enablement)

  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Memorial Church view)

A hotel room with a bed, a desk, a chair, a TV, and a view of a cityscape.

Superior Room, 1 King Bed, City View (Memorial Church view)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View

A modern hotel room with a large bed, two bedside tables, and wall-mounted artwork.

Deluxe Room, City View

  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

DOUBLE CITY VIEW

  • Sleeps 4

1 King Bed, City View

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE SUPERIOR KING BED

  • Sleeps 4

About the neighborhood

Located in Berlin, The Cloud One Berlin-Upper West is in the city center. Brandenburg Gate and Checkpoint Charlie are notable landmarks, and travelers looking to shop may want to visit Kurfürstendamm and Friedrichstrasse. Check out an event or a game at Olympiastadion, and consider making time for Zoo Berlin, a top attraction not to be missed. Visit our Berlin travel guide
Map
Kantstrasse 163 - 165, Berlin, BE, 10623

What's nearby

  • Street signs for Joachimsthaler Str. and Kurfürstendamm, a modern building with a swissotel sign, and a tall building with a statue.
    Kurfürstendamm
    1 min walk - 0.1 miles
  • A large hall with rows of chairs and a stage with a cross and candles.
    Kaiser Wilhelm Memorial Church
    3 min walk - 0.2 miles
  • A traditional Chinese gate with red and green roofs, flanked by stone lion statues, leading to a courtyard with tiled flooring.
    Zoo Berlin
    3 min walk - 0.2 miles
  • A fountain with water jets and a boat-shaped structure.
    Europa Center
    3 min walk - 0.2 miles
  • Theatre of the West
    5 min walk - 0.3 miles

Getting around

  • Zoological Garden U-Bahn
    2 min walk
  • Zoological Garden Station
    4 min walk
  • Berlin (BER-Brandenburg)
    32 min drive

Restaurants

  • McDonald's
    5 min walk
  • Süss am Zoo
    2 min walk
  • Burgermeister
    2 min walk
  • Pho Noodlebar
    3 min walk
  • Risa Chicken
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.75 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Pet fee: EUR 15.75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

Frequently asked questions

Is The Cloud One Berlin-Upper West pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15.75 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

The Cloud One Berlin-Upper West doesn't offer parking.

What time is check-in at The Cloud One Berlin-Upper West?

Check-in start time: 4:00 PM; Check-in end time: noon.

What time is check-out at The Cloud One Berlin-Upper West?

Check-out is at noon.

Where is The Cloud One Berlin-Upper West located?

Located in West Berlin Centre, this hotel is within a 5-minute walk of Kurfürstendamm and Zoo Berlin. Brandenburg Gate and Potsdamer Platz are also within 3 mi (5 km). Zoological Garden U-Bahn and Zoologischer Garten S-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cloud One Berlin-Upper West Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 560 out of 909 reviews
Rating 8 - Good. 277 out of 909 reviews
Rating 6 - Okay. 51 out of 909 reviews
Rating 4 - Poor. 14 out of 909 reviews
Rating 2 - Terrible. 7 out of 909 reviews

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet with excellent food selection and great views from the 10th floor. The staff was very helpful. I loved the movie theater themed decor of the hotel.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Great location by the Tiergarten; visited in December and there was a really good Christmas market on the doorstep. Hotel was nicely designed, clean, comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service
Definitely would stay again on a future trip. Great location, great hotel with rooftop lounge, easy access to rail station.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great location for food and shops, and visiting the stadium
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Great hotel and nice staff. The room was ready quicker than expected so we were let in earlier than expected which is always a nice touch. The hotel is also very well located.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good location, central to amenities and very friendly staff with 24 hour desk.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Bed was comfortable and the room was very clean. Great location to get to shopping and eating.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Joseph Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel, rooms & bar
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were clean and comfortable
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and clean, would happily stay here again. But could not get heat to turn down using system dial, had to turn off system completely and open window in order to not be covered in sweat. I stayed during cold temps, 2-6 celsius. The bar/lounge on the 10th floor is nice, had a dinner and drink there one evening. Location itself is good for walking to many restaurants and a couple parks. I was here for work and it was good for my needs.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so lovely. Room was clean and fresh towels were given everyday. Amazing location and we're booking again for next year. Only slight issue was lack of wardrobe/places to hang up clothes.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with good transportation access
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Mrs Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Mrs Elizabeth

Liked: Cleanliness, property conditions & facilities
Terrific location. Newer hotel and great bar area.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Friendly staff, easy check in, very clean modern hotel, location great beside Sbahn and Ubahn(Zoologischer garten stop). KADEWE shop 300m. Will stay again.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central hotel! Spotless and comfortable
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great design

Amazing location and great breakfast/bar/terrace area. Rooms are quite small but well-designed and comfortable.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a beautiful hotel with great value for money and lots of choice regarding offered room types. staff is not just friendly but exceptionally great (no exceptions). everything is a 5 min walking distance, from church to supermarket to public transport stations.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

YURIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really kind and nice to me!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for short business trips

Very good stay The breakfast is a little meagre and sparse for the cost though, otherwise all good.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool and central. At the foot of the building all public transport options are available. The room is well laid out. Bathroom has best modern fittings. The 10th floor bar and restaurant has breathtaking views on central Berlin and the Zoo. The cocktails are boozy and very well served. Overall fantastic value for money.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Kest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing place, the hotel was good and the staff was very kind and helpful. Go checkout the bar on the tenth floor around midnight, it’s lit.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Super well located, healthy options and premium quality for breakfast, beautiful views, chic bar at level 10. Only bad review not even a small bottled water available at the room, no information if water from the top is drinkable and staff at the reception while doing check in, didn’t know about hop on /hop off touristic bus, not much knowledge about the sites of interest to see around the hotel area, quite disappointed
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel One review

Very helpful customer service and nothing negative to add about anything.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Wan Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in spite of bus strike on Feb,2025. 10th floor cafe is very good. Wonderful view. Somewhat small room size.
Stayed 1 night in Feb 2025