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Mercure Hotel Potsdam City

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for Mercure Hotel Potsdam City

Panoramic city views from a spacious room with a long desk, chair, whiteboard, and projector screen.
Welcome to our hotel lobby, featuring a spacious reception area with a reception desk, comfortable seating, and artwork on the walls.
Relax in this stylish room with a large window offering a view of a historic building, a black leather sofa, and two armchairs.
Relax in our spacious lobby with a central bar, seating area, and large flat-screen TV.
Relax in a stylish room with a large bed, flat-screen TV, and modern glass shower enclosure.

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (private bathroom with shower and tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 Double Bed (private bathroom with shower and tub)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Lange Brucke, Potsdam, BB, 14467

What's nearby

  • Museum Barberini - 3 min walk - 0.2 miles
  • Potsdam's Brandenburg Gate - 13 min walk - 0.7 miles
  • Sanssouci Park - 19 min walk - 1.0 mile
  • Sanssouci Palace - 3 min drive - 1.3 miles
  • Babelsberg Film Park - 6 min drive - 3.5 miles

Getting around

  • Central Station/H.-Mann-Allee Tram Stop - 7 min walk
  • Potsdam Central Station - 8 min walk
  • Berlin (BER-Brandenburg) - 51 min drive

Restaurants

  • ‪Divan Döner - ‬8 min walk
  • ‪Globus Grill Bar - ‬6 min walk
  • ‪ALEX Potsdam - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Miss Green Bean - ‬11 min walk

About this property

Mercure Hotel Potsdam City

Upscale eco-certified hotel near Potsdam's Brandenburg Gate
Located close to Museum Barberini and Sanssouci Park, Mercure Hotel Potsdam City provides a terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, OSCAR, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A gift shop, a 24-hour front desk, and meeting rooms
  • A front-desk safe, a TV in the lobby, and a banquet hall
  • Guest reviews speak well of the helpful staff
Room features
All 210 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CINEBAR
  • OSCAR

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Potsdam City
Mercure Potsdam City
Accor Hotel Potsdam City
Mercure Potsdam
Mercure Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel
Mercure Hotel Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel Potsdam

Frequently asked questions

Is Mercure Hotel Potsdam City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel Potsdam City?

Self parking is available for EUR 20 per day.

What time is check-in at Mercure Hotel Potsdam City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Potsdam City?

Check-out is at noon.

Where is Mercure Hotel Potsdam City located?

Located in Innenstadt Potsdam, this eco-certified hotel is within 1 mi (2 km) of Museum Barberini, Potsdam's Brandenburg Gate, and Sanssouci Park. Sanssouci Palace and New Palace are also within 3 mi (5 km). Central Station/H.-Mann-Allee Tram Stop is 7 minutes by foot and Potsdam Central Station is 8 minutes.

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Mercure Hotel Potsdam City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 162 out of 494 reviews
Rating 8 - Good. 225 out of 494 reviews
Rating 6 - Okay. 72 out of 494 reviews
Rating 4 - Poor. 28 out of 494 reviews
Rating 2 - Terrible. 7 out of 494 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chengjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, clean, excellent view,
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and great staff. Would highly recommend.
Stayed 1 night in May 2025

6/10 Okay

Amina

Liked: Staff & service, property conditions & facilities
Friendly staff and convenient location. However, breakfast was disappointing with items being either too soft or poor tasting.
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, all finished very nicely, amazing location for HBF and super friendly helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Potsdam

We really enjoyed our stay at the Mercure Hotel in Potsdam. The room was very comfortable and clean. The hotel location is perfect; an easy walk from the train station and to the city centre, plus great a great view of the Havel river and surrounding countryside!
Stayed 6 nights in Sep 2024

4/10 Poor

Marco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for 2 nights, and the room was not cleaned, towels not changed, I asked the reasons for that, and the answer is that cleaning should be asked for in the morning….
Stayed 2 nights in Jun 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff very nice and clean.
Stayed 3 nights in May 2024

8/10 Good

Valdis

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying here a few times over a few years now. The only issue is air conditioning. It’s too hot always.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Hotel. Good service. Close to everything.
Stayed 9 nights in Aug 2022

8/10 Good

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was clean and staff were friendly. However, I couldn't get a hot drink at night after the restaurant had closed.
Stayed 10 nights in Jun 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Bar closed. Restaurant closed. Breakfast vers nice.
Stayed 1 night in Jul 2022

10/10 Excellent

fida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's locations is perfect,close to all kind of transportation,nice staff and good service... *the room didnt have a fridge
Stayed 13 nights in Jul 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk people were extremely nice and helpful. Room was comfortable and clean. Restaurant and breakfast staff were sometimes a bit grumpy. Bar and restaurant not open Sunday or Monday evenings which is a shame. Snacks and drinks are available from the front desk. Room service would have been nicer.
Stayed 1 night in Mar 2023

8/10 Good

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jan 2024

6/10 Okay

Ulrike

Liked: Cleanliness, property conditions & facilities
Ggg
Stayed 1 night in Oct 2023

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, saubere Zimmer, gutes Essen und zentral gelegen. Die meisten Sehenswürdigkeiten sind zu Fuß erreichbar. Und wer weiter weg will, der hat sämtliche öffis direkt vor der Tür. Trotzdem ist es schön ruhig. Parkplätze sind vorhanden, aber es gibt auch genügend öffentliche Möglichkeiten zu parken. Rundum ein gelungener Aufenthalt.
Das Hotel von der langen Brücke aus
Die hauseigene Bar
Blick vom Hotel aus
Blick aus dem Hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Edda

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal für autolose Reisende Nahverkehr vor der Haustür
Stayed 1 night in Jul 2025

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
Enttäuschender Aufenthalt mit wenigen Lichtblicken Schon beim Eintreffen im Mercure Hotel Potsdam wurden wir überrascht: Auf den Zimmern gibt es weder einen Kühlschrank noch einen Wasserkocher – für ein Hotel dieser Kategorie absolut unüblich und enttäuschend. Die Rezeption erklärte uns, dass dies in Potsdam wohl "üblich" sei. Ein schwacher Trost. Der nächste Schock ließ nicht lange auf sich warten: Für unseren Säugling wurde lediglich ein normales Bett bereitgestellt. Auf Nachfrage hieß es, man bekomme von den Buchungsplattformen keine Altersangaben. Diese Ausrede erscheint wenig professionell, gerade wenn es um die Sicherheit von Kleinkindern geht. Auch das gebuchte Dreibettzimmer enttäuschte – es war so klein, dass nicht einmal ein Kinderwagen hineinpasste. Erst nach einer Beschwerde an der Rezeption wurde uns ein anderes Zimmer zugewiesen, was zumindest zeigt, dass man bemüht ist, auf Kritik zu reagieren. Ein weiterer negativer Höhepunkt war rostiges Wasser, das beim Einlassen in die Badewanne aus dem Hahn kam. Der Haustechniker am nächsten Tag erklärte, das käme daher, dass ich den Hahn selbständig ab- und wieder aufgedreht hätte – eine doch fragwürdige Erklärung für rostiges Wasser in einem Hotel. Auch die Sauberkeit ließ zu wünschen übrig. Erst als ein Spielzeug unter das Bett geriet und wir es verrücken mussten, fiel uns der Staub und Dreck auf – offenbar wird dort nicht regelmäßig gereinigt. Doch es gab auch Lichtblicke: Besonders positiv hervorzuheben ist der
Stayed 4 nights in Jul 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Waking distance from train station, pier for river tours right next door, friendly and helpful staff, varied and abundant Buffett breakfast. Hard to almost impossible to get Google maps or city mapper to work in the city, for some reason
Stayed 2 nights in Jun 2025

6/10 Okay

Antje

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kein Föhn, kein Wasserkocher. Ungünstige Badeinrichtung (Türschließung). Dusche läuft schlecht ab.
Stayed 2 nights in Jun 2025

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Die Lage des Hotels ist top. Alles ist fussläufig erreichbar. Die Sauberkeit in den Zimmern ist mittelmäßig. Gesäubert wird nur auf Wunsch und das Zimmer war trotz Nachfrage durch die Rezeption beim Housekeeping nicht fertig / gesäubert. Die Damen an der Rezeption haben in Punkto Freundlichkeit auch noch Luft nach oben. Das Frühstück war ausreichend, aber auch da steht das Hotel in Sachen Vielfältigkeit im Vergleich zu anderen Potsdamer Hotels nicht so ganz gut da. Am Schlimmsten war aber das Zimmer - tatsächlich keine Tür am Badezimmer und für Dusche und Toilette eine wechselseitig zu benutzende Glasschiebetür. Schränke waren praktisch auch nicht vorhanden. Einen der wenigen Parkplätze haben wir ergattert, aber der Weg dahin war auch kompliziert und ohne Service und das bei 24 € / Tag. Leider kann ich das Hotel nicht weiter empfehlen.
Stayed 3 nights in May 2025

8/10 Good

Sean

Stayed 5 nights in May 2025

6/10 Okay

Wiebke

Liked: Cleanliness
Disliked: Amenities
Schlechte Anfahrtsmöglichkeit und Parkplatzsituation, das Zimmer war zweckmäßig, klein , aber sauber. Die Umgebung ist sehr schön.
Stayed 1 night in May 2025

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Positiv: Sehr schneller professioneller Checkin, tolle Lage, Zimmerreinigung bei wenigen Tagen Aufenthalt nur auf Wunsch. Negativ: kein Wasseekocher auf dem Zimmer
Stayed 2 nights in May 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Supertolles Personal, für meine Bedürfnisse gute Lage, wenn auch in Nähe von Bahnhof und Hauptverkehrsstraße gelegen und damit tagsüber gelegentlich Verkehrslärm, nachts aber wirklich ruhig Sehr gute Verkehrsanbindung mit Haltestelle vor der Haustür
Stayed 5 nights in Apr 2025