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Mercure Hotel MOA Berlin

4.0 star property
Family-friendly hotel with a restaurant connected to a shopping center in Berlin

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Photo gallery for Mercure Hotel MOA Berlin

Reception
Lounge
Exterior
Bar (on property)
Superior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Large Twin Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Large Twin Bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Suite, 1 Queen Bed with Sofa bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Bar (on property)

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About the neighborhood

Map
Stephanstrasse 41, Berlin, BE, 10559

What's nearby

  • Reichstag Building - 5 min drive - 1.9 miles
  • Brandenburg Gate - 5 min drive - 2.1 miles
  • Kurfürstendamm - 6 min drive - 2.7 miles
  • Potsdamer Platz - 7 min drive - 2.7 miles
  • Zoo Berlin - 7 min drive - 2.9 miles

Getting around

  • Birkenstrasse U-Bahn - 3 min walk
  • Alt-Moabit Gotzkowskystr. Bus Stop - 5 min drive
  • Berlin (BER-Brandenburg) - 38 min drive

Restaurants

  • ‪Kowski - ‬8 min walk
  • ‪Restaurant Lichtblick Restaurant - ‬3 min walk
  • ‪Zaffke - ‬6 min walk
  • ‪Kallasch - ‬7 min walk
  • ‪George R - ‬6 min walk

About this property

Mercure Hotel MOA Berlin

Upscale family-friendly hotel near Victory Column
Located close to Grips-Theater and Reichstag Building, Mercure Hotel MOA Berlin provides a grocery/convenience store, a shopping mall on site, and a bar. The on-site restaurant, MOA.EAT, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like hiking/biking. Free in-room WiFi and a 24-hour business center are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Coworking spaces, a front-desk safe, and an elevator
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 336 individually furnished rooms offer comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Private yards, eco-friendly cleaning products, and free infant beds

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MOA BAR
  • MOA.EAT

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails
  • Shopping mall

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 40 meeting rooms
  • Computer station
  • Conference center (80,730 square feet of space)
  • Coworking space

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Frequently asked questions

Is Mercure Hotel MOA Berlin pet-friendly?

Yes, Mercure Hotel MOA Berlin allows cats and dogs (limit 3 total). There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel MOA Berlin?

Self parking is available for EUR 20 per day.

What time is check-in at Mercure Hotel MOA Berlin?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel MOA Berlin?

Check-out is at noon.

Where is Mercure Hotel MOA Berlin located?

This family-friendly Berlin hotel is located in a shopping district, within 2 mi (3 km) of Grips-Theater and Victory Column. Reichstag Building is 2 mi (3.2 km) away. Birkenstrasse U-Bahn is only a 3-minute walk and Westhafen Station is 6 minutes.

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Mercure Hotel MOA Berlin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alistair Christie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very comfortable accommodation, wonderful breakfast offering
Stayed 4 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was excellent and staff were very friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Near train stations, very walkable and great breakfast buffet.
Stayed 4 nights in May 2025

10/10 Excellent

Zugang

Liked: Cleanliness, staff & service, property conditions & facilities
Excellency hotel, nice neighborhood and close to metro station.
Stayed 3 nights in May 2025

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Berlin, clean and spacious rooms and has a metro station near by.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Philip

Liked: Cleanliness, amenities
Fantastic hotel. Room was great and had everything we needed for our short stay. Only a two minute walk to the nearest underground stop. We only ate breakfast but it was fabulous and so much choice. Right about a supermarket which was really handy on the Saturday
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms, friendly check in staff. Good breakfast choice, but evening meals very limited. Good restaurants nearby hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Rubén

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean and quiet. Amazing area. I’ll be back.
Stayed 6 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy hotel. Staff very friendly. Food good. Very good public transport connections. Extremely good value for money.
Stayed 5 nights in Apr 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, boring and off centre area.
Stayed 2 nights in Apr 2025

8/10 Good

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening menus are very limited at restaurant - for vegetarians and non vegetarians. Shame, as the restaurant has lots of potential
Stayed 4 nights in May 2025

10/10 Excellent

Robert John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing few days in Berlin and the staff and hotel were great. Out of the way but served by the unsung station 2 minutes away.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, lots of choice. Staff were helpful and friendly. Room was a great size too.
Stayed 3 nights in Mar 2025

6/10 Okay

Louise R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The reception staff were great and very helpful. However the carpet in the halls looked very dirty, the room was dingy, and the surrounding area was very limited for any shops, cafes, etc.
Stayed 5 nights in Apr 2025

10/10 Excellent

Apoorva Dhananjai

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to U-Bahn to get around the city, nice hotel at decent prices, I will be staying here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Maged

Liked: Cleanliness, staff & service
The stay in the hotel was very good Only my comments are that there are no activity or music show in the hotel I mean there are no entertainments also I prefer to think if you add hotel bus with special routes to and return for special area and places in Berlin
Stayed 3 nights in Apr 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and the weather was lovely , friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place, staff is very helpful and welcome us warmly (even at 1:00am !). Excellent breakfast and the additional bed in our room (for my daughter who is 17 !) was actually a small piece with 2 bunk beds : she was very happy to not sharing her bed with us !
Stayed 4 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Excellent value and great location

Hotel staff very friendly, the room was clean and spacious. Location to the U-bahn was excellent as well as the proximity to shops and cafes. One negative, the tea, coffee and sugar were not replenished after the first night.
Stayed 4 nights in Jan 2025

8/10 Good

Ranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing with so much space.
Stayed 3 nights in Dec 2024

10/10 Excellent

Per Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent hotel in Berlin

Very good hotel with an EXCELLENT breakfast. Please use subway station at Birkenstrasse. The hotel also had refrigerator in the room and a huge grocery store close by.
Stayed 3 nights in Nov 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, clean, and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Olubusola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really great. Was very happy with everything. Breakfast was nice but certain items could have tasted better e.g.pancakes and wiener sausages.
Stayed 1 night in Nov 2024