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Mercure Hotel Berlin City West

4.0 star property
Eco-certified hotel with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for Mercure Hotel Berlin City West

Sports facility
Alfresco dining, serves lunch and dinner
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing
Exterior
Junior Suite, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Pool
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Twin Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Eco-friendly toiletries
Shower/tub combination
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Ohmstr. 4-6, Berlin, BE, 13629

What's nearby

  • Messe Berlin - 5 min drive - 3.1 miles
  • Olympiastadion - 6 min drive - 2.5 miles
  • Kurfürstendamm - 7 min drive - 4.3 miles
  • Waldbühne - 9 min drive - 3.0 miles
  • Zoo Berlin - 9 min drive - 5.0 miles

Getting around

  • Siemensdamm U-Bahn - 2 min walk
  • Jungfernheide Station - 3 min drive
  • Berlin (BER-Brandenburg) - 31 min drive

Restaurants

  • ‪SUBWAY im Siemensstadt-Park - ‬19 min walk
  • ‪Burger King - ‬4 min drive
  • ‪BIBI Fastfood Restaurant - ‬12 min walk
  • ‪Sommergarten am Wasserturm - ‬3 min drive
  • ‪Belvedere - ‬3 min drive

About this property

Mercure Hotel Berlin City West

Upscale eco-certified hotel near Kurfürstendamm
At Mercure Hotel Berlin City West, you can look forward to a terrace, a garden, and a hair salon. The on-site Regional cuisine restaurant, WEINLOUNGE, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), multilingual staff, and an elevator
  • A front-desk safe, a computer station, and a gift shop
  • Guest reviews speak well of the overall value, helpful staff, and overall condition
Room features
All 119 rooms boast comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with satellite channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • WEINLOUNGE
  • WEINLOUNGE BAR

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 23.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 23.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Berlin City West
Mercure Hotel Berlin City West
Mercure Berlin
Accor Hotel Berlin City West
Accor Hotel Berlin City West
Mercure Hotel Berlin City West Hotel
Mercure Hotel Berlin City West Berlin
Mercure Hotel Berlin City West Hotel Berlin

Frequently asked questions

Does Mercure Hotel Berlin City West have a pool?

Yes, this property has a seasonal outdoor pool.

Is Mercure Hotel Berlin City West pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Berlin City West?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Mercure Hotel Berlin City West?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel Berlin City West?

Check-out is at noon.

Where is Mercure Hotel Berlin City West located?

Located in Spandau, this eco-certified hotel is within 3 mi (5 km) of Schloss Charlottenburg, Classic Remise Berlin, and Deutsche Oper Berlin. Messe Berlin and Spandau Citadel are also within 3 mi (5 km). Siemensdamm U-Bahn is only a 2-minute walk and Rohrdamm U-Bahn is 11 minutes.

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Mercure Hotel Berlin City West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 1001 reviews
Rating 8 - Good. 417 out of 1001 reviews
Rating 6 - Okay. 212 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

We had a great time, staff was great, food was great, rooms were nice
Stayed 4 nights in Apr 2025

8/10

Enjoyed my stay convenient to get to the Olympiastadion and helpful staff
Stayed 2 nights in Jun 2024

8/10

Good and nice hotel with all what you need for a short stay
Stayed 1 night in Jul 2024

8/10

Great there is 24h checkin, nice staff, comfortable room and great washing room.
Stayed 1 night in Jul 2024

10/10

very nice staffs
Stayed 1 night in Jul 2024

8/10

it was a good. expirence, everything in order. in very quiet surroundings
Stayed 4 nights in Oct 2024

10/10

Perfect and very helpful Staff
Stayed 1 night in Mar 2024

4/10

It was great, but the WiFi in the rooms didn’t work
Stayed 1 night in Aug 2024

10/10

Helpful staff in the evening. He let me park my e-bike in the courtyard and loaned me a phone cable. I can recommend it as a base in West Berlin.
Stayed 1 night in Aug 2024

8/10

Property run down and in need of a major update .
Stayed 3 nights in Sep 2024

6/10

staff is very kind but room is little dirty
Stayed 3 nights in Feb 2024

6/10

Does not have own parking lot… hotel has only street parking… I had not a problem in finding a free spot but not sure if I was lucky or it’s always like that.
Stayed 2 nights in Jul 2024

2/10

Checked in for 1 hour and had to book a hotel else where, lock did not work and front entrance all smashed up
Stayed 2 nights in Aug 2024

6/10

Had to change rooms because of bad wifi, shower head wouldn’t stay up, very comfy bed and lovely room though
Stayed 4 nights in Mar 2024

6/10

What particularly bothered me was that the door did not close normally and had to be closed with a lot of noise from the corridor side. Especially if you want to go outside in the morning and don't really want to disturb the other guests, this seemed a bit embarrassing. For the rest it was neat, what you normally expect from a hotel.
Stayed 3 nights in Jul 2024

6/10

Checking in went fine but they charged us a "tourist tax" which were never mentioned while booking. The breakfast were sub-par, mainly because of the slim selection, for example no bacon but hotdogs. The lock on the door didn't work, but otherwise the room were what one can expect from the priceclass. Good service from the staff.
Stayed 4 nights in Jul 2024

6/10

Hotel is in need of an update. Very tired and worn. Area is okay you can walk to a nice forest within 30 minutes and supermarket across the way. Not worth 4 stars though definitely 3 star hotel maybe less.
Stayed 3 nights in May 2024

8/10

Area not to look safe at night and also saud parking including but no you have park on rd at your own risk
Stayed 1 night in Jul 2024

4/10

Our room was 222 and we were waiting for 30-40 mins in order for the water to get hot.. Beds were not comfort and the floor carpet has dust
Stayed 2 nights in Mar 2024

8/10

The fan of the AC was not working
Stayed 2 nights in May 2024

6/10

This hotel was very expensive for what it was. When we arrived in our room, there was no shampoo or shower gel in the dispensers. I had to ask at reception twice before they were filled. The hotel is located quite far from the centre of Berlin. The swimming pool is not heated and is too cold to enjoy, even on a warm day as it was during our stay. We were the only people in the pool and could only stay in for a couple of minutes before we had to get out due to the low temperature. The wifi is very poor. It is incredibly slow and only worked intermittently. I can't comment on the breakfast as it was not included with our stay (despite the high cost of our room) and was too expensive to pay for separately, so we decided to eat elsewhere. The room was a good size and fairly comfortable, but I can't really recommend this hotel for the reasons mentioned above. If it had been cheaper, it would have been worth it, but not for the price we paid.
Stayed 4 nights in Jun 2024

4/10

Das Pool war dreckig, schlechtes Internet und das Bett war unbequem aber gute Mitarbeitern mit gute Leistung
Stayed 2 nights in Jun 2025

2/10

Zeer teleurstellend – absoluut geen 4-sterren waardig Wij hadden dit hotel geboekt met bepaalde verwachtingen, zeker omdat het onder de naam Mercure valt, een keten waar we normaal gesproken goede ervaringen mee hebben. Helaas was dit verblijf ronduit teleurstellend en absoluut niet wat je van een zogenaamd 4-sterrenhotel mag verwachten. Bij aankomst viel meteen op hoe verouderd het hotel is. Alles oogde oud en versleten, van de gangen tot aan de kamer zelf. De kamer was bovendien niet schoon: stoffige meubels, haren op de vloer en een algemeen onverzorgde indruk. Tijdens ons hele verblijf is er maar 1x keer schoongemaakt. De handdoeken werden niet dagelijks verwisseld, wat simpelweg onacceptabel is in een hotel van deze klasse. De badkamer was in bijzonder slechte staat. Het bad was verouderd, de voegen waren beschimmeld en de kraan raakte telkens verstopt. Dit zorgde voor veel frustratie, want een fatsoenlijke douche nemen was bijna onmogelijk. Ook hing er een muffe geur en werkte de ventilatie slecht. Wat het nog teleurstellender maakte, was de manier waarop klachten werden afgehandeld. We hebben onze problemen meerdere keren gemeld bij de receptie. Er werd telkens beloofd dat het zou worden opgelost, maar helaas is er uiteindelijk helemaal niets gedaan. Geen excuses, geen opvolging de service was ver onder de maat. Dit hotel doet absoluut geen eer aan de naam Mercure en is naar onze mening het label ‘vier sterren’ totaal niet waard. Wij zijn beter gewend van deze hot
Stayed 3 nights in Jun 2025

8/10

Alles war sehr schön und sauber, große Zimmer Hundefreundlich. Traurigerweise ist das Badezimmer nicht modern ausgestattet.
Stayed 1 night in May 2025

8/10

Zentral gelegen, sehr freundliches Personal. Aber noch Teppichboden ( fleckig) und in der Ecke der Duschkabine schwarze Stellen.
Stayed 2 nights in May 2025