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Candlewood Suites Berlin Charlottenburg by IHG

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Lobby - Candlewood Suites Berlin Charlottenburg by IHG (Berlin)
Garden - Candlewood Suites Berlin Charlottenburg by IHG (Berlin)
Exterior - Candlewood Suites Berlin Charlottenburg by IHG (Berlin)
Hypo-allergenic bedding, in-room safe, desk, soundproofing - Candlewood Suites Berlin Charlottenburg by IHG (Berlin)
Room amenity - Candlewood Suites Berlin Charlottenburg by IHG (Berlin)
acora Berlin Living the City provides a comfortable base in central Berlin. Guests can connect with in-room WiFi after visiting nearby Zoo Berlin. The property maintains smoke-free premises and offers a vending machine for quick refreshments.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Outdoor Space
  • 24/7 front desk

Room options

View all photos for Studio, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio Suite

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Charlottenburg, a neighborhood in Berlin, Candlewood Suites Berlin Charlottenburg by IHG is in a shopping district. Kurfürstendamm and Brandenburg Gate are notable landmarks and Zoo Berlin is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Olympiastadion. Visit our Berlin travel guide
View more Aparthotels in Berlin
Map
Franklinstraße 25, Berlin, 10587

What's nearby

  • Kurfürstendamm
    Kurfürstendamm
    3 min drive - 1.7 miles
  • Kaiser Wilhelm Memorial Church
    Kaiser Wilhelm Memorial Church
    4 min drive - 1.4 miles
  • Berlin zoo, Germany
    Zoo Berlin
    4 min drive - 1.6 miles
  • Technical University
    10 min walk - 0.6 miles
  • Deutsche Oper Berlin
    20 min walk - 1.1 miles

Getting around

  • Alt-Moabit Gotzkowskystr. Bus Stop
    7 min walk
  • Ernst Reuter Place U-Bahn
    12 min walk
  • Berlin (BER-Brandenburg)
    41 min drive

Restaurants

  • Steinecke Brotmeisterei
    3 min walk
  • Kim Thanh
    4 min walk
  • Doan Asian Fusion & Sushi Bar
    5 min walk
  • Dashi Canteen
    9 min walk
  • Wikinger Eck
    7 min walk

About this property

Candlewood Suites Berlin Charlottenburg by IHG

Along with a 24-hour front desk, this smoke-free aparthotel has a garden and free WiFi in public areas. Other amenities include a vending machine. Each apartment offers free WiFi, a flat-screen TV with satellite channels, and a hair dryer. A safe, a shower, and a desk are among the other amenities that guests will find. Weekly housekeeping is available.
Candlewood Suites Berlin Charlottenburg by IHG offers 139 accommodations with safes and hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: EUR 25 per night

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 43-inch flat-screen TV with satellite channels

Outdoor areas

  • Garden

Work spaces

  • Desk
  • Desk chair

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Mobile key entry
  • Safe
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 139 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Holiday Inn - the niu, Flash Berlin / Franklinstraße 25, 10587]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Acora Berlin Living The City
Candlewood Suites Berlin Charlottenburg by IHG Hotel
Candlewood Suites Berlin Charlottenburg by IHG Berlin
Candlewood Suites Berlin Charlottenburg by IHG Hotel Berlin

Frequently asked questions

Is Candlewood Suites Berlin Charlottenburg by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Candlewood Suites Berlin Charlottenburg by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Berlin Charlottenburg by IHG?

Check-out is at noon.

Where is Candlewood Suites Berlin Charlottenburg by IHG located?

Located in Charlottenburg, this aparthotel is within 3 mi (5 km) of Kurfürstendamm, Zoo Berlin, and Messe Berlin. Brandenburg Gate and Potsdamer Platz are also within 3 mi (5 km). Ernst Reuter Place U-Bahn is 12 minutes by foot and Tiergarten S-Bahn is 13 minutes.

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Reviews

Candlewood Suites Berlin Charlottenburg by IHG Reviews

7.8

Good

8.8

Cleanliness

7.2

Amenities

7.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 17 out of 51 reviews
Rating 8 - Good. 19 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

Reviews

Verified

8/10 Good

Nathan

Liked: Cleanliness, amenities, communication
The receptionist was awesome. Very friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication
We arrived late but check in was easy via the 24hr reception in the hotel next door. The suite was the well equipped and finished to a high standard and spotlessly clean. Would thoroughly recommend staying here again
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week and really liked the place. It was about a 10 minute walk to 2 subway stations and the park. We did not hear a sound when our door was closed. Everything was really comfortable.
Stayed 7 nights in Oct 2023
Verified

6/10 Okay

R

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good hotel but…

It’s a fab hotel, has great priced eateries, of great quality at end of road, as well as supermarket, the train for town is just 10 mins away but why they didn’t install air con is anyone’s guess, it’s a must The room never cooled to make it bearable, even with fan on 24/7. The bathroom worse
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Gohan D. Geo

Liked: Check-in, listing accuracy
Disliked: Cleanliness
Not very clean, kitchen wares were super dirty, first stove did not even work so we had to change rooms. Had rugs in the room with lots of dirt. Everything was dusted, and weird stains in curtains and sheets.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Vineet

Liked: Cleanliness, property conditions & facilities
It was good. Staffs were really cool
Stayed 3 nights in May 2025
Verified

8/10 Good

Kitsum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the small kitchen and dishwasher in the room. Hotel is quite far away from subway station.
Verified

6/10 Okay

David

Liked: Staff & service
Check in was difficult as I received no instruction in English how to Obtain my key as there’s no receptionist . The room I had was like a Sauna and with no A/C. Luckily the staff at the NUI next door were excellent and helped me with getting in and changing my room.
Stayed 11 nights in Sep 2024
Verified

4/10 Poor

Ruchi

Liked: Cleanliness, staff & service, room comfort
No hot water for 5 days !!!!!
Stayed 7 nights in May 2023
Verified

6/10 Okay

Matthew

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Not the best visit, I'm afraid. The property is challenging to access (the hotel I booked under is named something different) and when I arrived at the hotel, the reception desk was closed. I had to check into another hotel's desk, which wasn't very clear. I also think the fact the rooms are only cleaned weekly to be a big downside. The rooms accumulate a lot of dust, so much so that when I checked into the room it was dusty already. After 2 nights, it was very noticeable, but I don't think its fair to expect guests to pay for housekeeping when the building is so dust/dirt prone. I wouldn't recommend staying again.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Ben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel couldn’t check us in to begin with and left us sat with another guest for 2 hours, the manager would not come to speak to us only email the front desk, it was 32 degrees and we never got offered a drink or anything.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

sam

Liked: Cleanliness
I didn't like the location at all Very basic room U cant even call the room service to come and fix anything Check in self was the worse experience. Very poor area with everything. I had really very bad experience. Not convenient at all for the transportation.
Stayed 8 nights in Apr 2023
Verified

2/10 Terrible

Pablo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Both the reception staff and the cleaning staff put very little effort so that the passenger is comfortable. On the other hand, forget an envelope with documents in the room. As of today, it is impossible to communicate by phone, they did not respond to any of the 3 emails sent, my son went to the hotel twice and they do not allow him to enter with someone from the hotel to look for the envelope, they tell him that they are going to call him and nothing. A shame
Stayed 14 nights in Jun 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Not comfortable

The building is new and clean, but the spatial distribution of things inside the rooms is just not functional. In the bathroom, the mirror is way too far from the sink, rendering it impossible to e.g. floss or do skincare treatments. The shower area has no door or curtain so the water floods the whole bathroom while showering. There is no air conditioning and the room was extremely hot, making it difficult to sleep even with the window left completely open.
Stayed 5 nights in Jun 2022
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New. No AC . In a nice area ..

I stayed here in the height of summer . No AC . The building isn’t a year old . Quite noisy fromannindustrial unit next door I moved the other side of the building to enjoy weeks of builders breaking if the fake brick facade outside . The place is ok luckily I found that I could get a fan after being here a fortnight should’ve been 1 in the room from the get go. The faculties are good just the lack of ac and noise outside . The place is a nice part of berlin but it’s not at all great for public transport . Bus area . An S bahn is in early 20 mins walk to Ubahn stations 15 minute walk . It’s situated right on the border of tiergarten borough and charlottenberg .. the area is nice but quite bad for public transport considering it’s relatively quite central it’s quite puzzling .the place was ok but there are drawbacks ..nothing major
Stayed 28 nights in Jun 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Hot, dirty, and mediocre.

The reception is in the hotel next door. It was not clear where to queue up for that. Only one key was provided (and when we asked for a second one, they deactivated the first one!). The room was quite dirty; when the cleaner came, they did not make the bed, or empty the bins. On request to empty the bin, half of it was emptied (no new bin bag was put in, though), and half of the contents were moved to another bin! There was no air-con, only a noisy fan. The window could not be opened more than a crack, and so the room was very very noisy. The kitchen might have been OK, but there was a sign saying that there was a smoke alarm, and that if this was set off, there would be an 800EUR charge! Overall, I would not stay here again, as it was hot, dirty, inconvenient and mediocre in all ways.
Stayed 6 nights in May 2024
Verified

8/10 Good

fanny

Liked: Cleanliness, check-in, communication, listing accuracy
Très bon séjour au sein de l’hôtel, très propre, les chambres sont conforment à la description, le quartier est assez calme dans l’ensemble, parfait pour une petit séjour à Berlin
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Nikolaus

Die Reze
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Allegonda maria

Liked: Cleanliness, communication
Behulpzaam personeel, schone kamers
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Øystein

Liked: Cleanliness, room comfort, communication
Flere butikker og restauranter i området. Helt strålende.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Sevval

Liked: Amenities
Die Unterkunft war sehr schön. Nur leider hatten wir überall Silberfische, auch im Bett.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauber
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mich hat es etwas irritiert, das das Hotel umbenannt wurde und wir keine Information darüber erhalten haben und eine gefühlte Ewigkeit das Hotel gesucht haben
Stayed 1 night in May 2025
Verified

8/10 Good

No

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal war sehr nett und freundlich nur die Umbenennung des Hotels hat für Verwirrung gesorgt weil wir nicht darüber in Kenntnis gesetzt worden sind aber sonst alles ganz gut.
Stayed 2 nights in May 2025
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Das Appartement hat uns im Großen und Ganzen gefallen.Gefehlt hat nur ein Duschvorhang , so dass die gesamte Nasszelle immer nass war. Außerdem war in der Beschreibung eine Badewanne zugehörig zum Appartement. Diese gab es nur leider nicht. Leider hat im Vorwege die Kommunikation mit dem Anbieter nicht so gut funktioniert. Weder durch einen Anruf noch über den Assistenten hatte man zeitnah Kontakt aufnehmen können. Erst sehr spät erfolgte ein Rückruf. Der Check in war unkompliziert. Kostenlose Parkplätze gab es im öffentlichen Raum.
Stayed 2 nights in Jan 2025