Vacations Close To Berkshire Shopping Center

We came up from Queens as a way to get out of the NYC and to enjoy the pool and amenities. The cab ride from the train was only $12. The property is amazing and so well decorated. You can tell that the furniture and interiors were well thought out. The whole inside/ outside atrium was wonderful at night. I love how relaxed and safe the hotel felt and walking around the hallways was giving 'liminal spaces'. I highly suggest the half chicken and salmon meal from room service that we ordered twice. We ate once in the restaurant but they didn't have many options for vegan/veggie or kids, so it was nice -but- the room service was much better option for us. We really love the tiny shop of snacks and also there was a shopping center directly next to the hotel and a CVS we were able to walk over to. The main problem that would stop me from giving a 10/10 was that the pool , pool room and gym were not clean. We had a good time swimming on Friday and Saturday but by Sunday morning the pool was so dirty we didn't dare swim more than 20 minutes. Overall for ambience, location, price and experience I would recommend.

This property is very nice looking and the room was very clean, which we appreciated. There were 2 towels in the bathroom and only 1 washcloth (there were 2 of us) which we shared. It was an 'accessible' room, so there were quite a number of grab bars in the bathroom, but it was a tub, not a walk-in shower. Fortunately neither of us had a problem climbing into the tub. There were no hooks on the bathroom door to hang robes or clothing, or even to hang towels. Wet towels had to be hung on the grab bar near the toilet, which caused the toilet paper to become damp. The handheld shower nozzle holder was broken & had to be balanced on the edge of one of the grab bars, & kept falling. The bed had 3 pillows, all of which were pretty flat, so we called the front desk to ask for a couple of extra pillows, & the person who answered told us she would call back, but she never did. There was a wedding reception taking place on the floor in an event room DIRECTLY UNDER OURS, & the music was so loud that we could feel our room actually shaking a bit. When the music finally ended we thought we'd be able to sleep, but the wedding guests were all over the place & hotel staff did nothing to quiet them - they were loud & running around until 4:00 AM, & quite a few even right outside our window! Twice during the night (the 2nd time at 3:30!), someone knocked persistently on our door & they turned out to be wedding guests who were looking for people & had the wrong room. Beware Room 122.

The property and room were clean, attractive and well maintained. However this is the first non-budget hotel I’ve stayed in since the pandemic years that had unsecured wifi. Impossible to use wifi without exposing devices to attack and identity to being stolen. There was never a luggage cart available when needed. I think there is only one for the entire hotel.

The breakfast was great

Enjoyable stay friendly staff

The rooms are clean. Very close to downtown and they made my check in easy.