Vacations Close To Berkshire Mountain Country Store

A true diamond in the rough. Staff are friendly and helpful. The outdoor pool is FABULOUS! It's older but charming, nothing fancy but comfortable. Next time I plan on staying longer.

The staff was very friendly and accommodating to several issues that cropped up. The room was fine and spacious. No major issues, although both treadmills being broken was surely frustrating.

We had an enjoyable stay. What really made the difference was the staff at the front desk. I had damaged my car as I was pulling in to the parking lot. We had two cars, both loaded to the tiptop as we were on our way to move my daughter into her college apartment. The one I damaged was not drive-able. Triple A towed it. My son had to drive up from our home and we had to load everything into his car. The staff at the desk was so understanding and patient when I explained my dilemma. So appreciated and so helpful.

Use this place only if you need an airport shuttle to a hotel, otherwise avoid it I'm sorry this place was a mess, kids running up and down the hallway it seemed like they were housing illegals or homeless people in the hotel, toilet seats that slid off the top of the toilet, no coffee in the morning until you have to have someone come and make it for you, no benches outide to wait for your ride to and from the airport, hotel grounds looked like they don't know what a lawnmower is?? A complete dump but it was a nice ride from the airport the evening I arrived in Albany that was the only positive here.