Vacations Close To Berkshire Botanical Garden

A true diamond in the rough. Staff are friendly and helpful. The outdoor pool is FABULOUS! It's older but charming, nothing fancy but comfortable. Next time I plan on staying longer.

Our room had a giant stain on the floor in the entry way like something spilled and was never properly cleaned and one of the garbage cans had trash from previous guests in it. The front desk confirmed our room had been “cleaned”, it’s a good option to stay overnight if you’re passing through. The free breakfast was delicious. Surrounding neighborhood was a bit sketchy.

We had an enjoyable stay. What really made the difference was the staff at the front desk. I had damaged my car as I was pulling in to the parking lot. We had two cars, both loaded to the tiptop as we were on our way to move my daughter into her college apartment. The one I damaged was not drive-able. Triple A towed it. My son had to drive up from our home and we had to load everything into his car. The staff at the desk was so understanding and patient when I explained my dilemma. So appreciated and so helpful.

The staff was very friendly and accommodating to several issues that cropped up. The room was fine and spacious. No major issues, although both treadmills being broken was surely frustrating.

very good stay at this hotel