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Mercure Bergamo Centro Palazzo Dolci

4.0 star property
Pet-friendly hotel with a bar connected to the convention center in Bergamo

Choose dates to view prices

Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Lobby lounge
Spa
Fitness facility
Business center
Located in the heart of Stazione, Mercure Bergamo Centro Palazzo Dolci offers comfort and convenience. Travelers enjoy in-room WiFi and dry cleaning services. The staff assists with tour tickets and concierge services for exploring the area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet friendly
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Privilege, Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121

What's nearby

  • Humanitas Gavazzeni Hospital - 11 min walk - 0.6 miles
  • Duomo - 20 min walk - 1.1 miles
  • Piazza Vecchia - 5 min drive - 1.3 miles
  • Gewiss Stadium - 6 min drive - 1.8 miles
  • Papa Giovanni XXIII Hospital - 6 min drive - 1.6 miles

Getting around

  • Bergamo Station - 3 min walk
  • Bergamo Orio al Serio Airport (BGY) - 19 min drive

Restaurants

  • ‪L'antica Pizzeria Da Michele - ‬2 min walk
  • ‪Bar de Bérghem - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bar Escondido - ‬1 min walk
  • ‪King Istambul - ‬4 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

Upscale hotel in Stazione, remodeled in 2022
Take advantage of an adjacent golf course, a free daily manager's reception, and dry cleaning/laundry services at Mercure Bergamo Centro Palazzo Dolci. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike rentals, and a shopping center shuttle
  • An electric car charging station, express check-out, and express check-in
  • A front-desk safe, tour/ticket assistance, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 26-inch LCD TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

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8.8 out of 10, Excellent, 832 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Accademia

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Vegetable garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 9.90 per person
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Is Mercure Bergamo Centro Palazzo Dolci pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 13 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mercure Bergamo Centro Palazzo Dolci?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Bergamo Centro Palazzo Dolci?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Bergamo Centro Palazzo Dolci located?

Located in Stazione, this golf hotel is steps from Centro Congressi Giovanni XXIII and Monumento al Partigiano. Largo Porta Nuova and Piazza Matteotti are also within 5 minutes. Bergamo Station is only a 3-minute walk and Bergamo Alta Funicular is 15 minutes.

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Reviews

Mercure Bergamo Centro Palazzo Dolci Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 427 out of 1000 reviews
Rating 8 - Good. 424 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, spotless rooms and good service
Stayed 1 night in May 2025

10/10 Excellent

Samuel Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay only minor hicup was a dripping ac unit but other than that perfect location and service also
Stayed 5 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a one night stay
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, handy for the station and shops and restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel. Always stay here when we're in Bergamo.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jack Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here due to travelling around Italy, it’s close to the train station and there are many restaurants around! The hotel was nice and the staff really pleasant and helpful
Stayed 5 nights in Jun 2023

6/10 Okay

Rune

Liked: Cleanliness, property conditions & facilities, room comfort

Bad breakfast

AC off at gym. Breakfast was bad. Rest was good. :)
Stayed 3 nights in Jul 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is such a lovely business hotel. It is so close to the train station, and also is located on a main street for shopping and transit to the upper city. breakfast is lovely, and the service is always excellent.
Stayed 1 night in Nov 2022

10/10 Excellent

Arles

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Staff is well prepared, very helpful and knowledgeable. Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Grazyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great location (close to the train station, airport bus stop and sightseeing), comfortable room, friendly staff and a plentiful breakfast buffet. We loved this place and would definitely use it as a base for exploring the city and the surroundings in the future.
Stayed 1 night in Dec 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay close to the heart of Bergamo. Brilliant
Stayed 3 nights in Oct 2023

6/10 Okay

nikolay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
at my first breakfast I found long black hair in my food. Waitress does not cover their hair. I have to stop breakfast and can not eat whole day.
Stayed 2 nights in May 2025

8/10 Good

Kat

Liked: Staff & service, property conditions & facilities, room comfort

OK stay for one night

Good location, close to the train/bus station and also good conection to the old city. Lot of restaurants and grocery store in the area. Quick check in, comfortable bed. Our room was clean, except the bathtub (there were some hair in it) but it wasn´t huge issue for us. Breakfast was good. Room could use some deep cleaning (carpets, walls, chairs).
Stayed 1 night in Aug 2022

8/10 Good

Hang U

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flight arrived from Bergamo airport past midnight, only 10 mins to get an Uber to the hotel but it is on the pricey side €42 for a short journey but considering not having to drag my luggage all the way to Milan, that was an ideal solution. The hotel staff was very helpful with late check in. Room was extremely spacious and modern. Perfect temperature without me having to adjust the air conditioning. Comfy bed and not too noisy despite being on the second floor. Upon checking out and before heading to the station for my train, I could really benefit from the use of restroom but they have not got one available at the lobby area nor the restaurant area, according to staff, it is under renovations which is a bit of shame as this has let down the score slightly. Would have love to use their spa facilities next time when I visit again. Overall, really lovely stay and close proximity to central Bergamo.
Stayed 1 night in Feb 2025

8/10 Good

Marja

Liked: Cleanliness, property conditions & facilities
Hyvällä sijainnilla, asiallinen hotelli.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dilyana Borisova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and lovely room, friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Pasi Petteri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere und große Zimmer! Jeden Tag wurde geputzt. Frühstück war jetzt nicht der Knaller aber ich fand’s lecker und wurde satt. Bequeme Betten, schönes, großes und sauberes Badezimmer mit viel Platz zur Ablage. Das einzige negative: die Klima konnte man nicht regulieren und nachts als sie abwechselnd an und ausging, war es recht laut und hat uns den Schlaf geraubt… Ich würde das Hotel 100% weiterempfehlen 👍
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Tæt på stationen
Stayed 2 nights in Jul 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli, suosittelen!

Siisti ja hyvä hotelli lähellä rautatieasemaa, josta kätevä tehdä matkoja esim. Milanoon. Aamupalalla riittävästi vaihtoehtoja. Ystävällinen henkilökunta. Voin suositella.
Stayed 5 nights in Jul 2025

8/10 Good

luiz cesar

Liked: Cleanliness, staff & service, room comfort

muito bom

Muito bom
Stayed 2 nights in Jul 2025

8/10 Good

Jukka

Liked: Cleanliness, staff & service, room comfort
Ensimmäisen huoneen ovi oli rikki, vaivattomasti huoneen vaihto onnistui
Stayed 1 night in Jul 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk from the train station and on the bus route for the airport. Fantastic, helpful staff. Well worth stopping for an extra day in Bergamo if you’re flying in and out of the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une belle adresse

Un hôtel très bien placé et accueillant
Stayed 2 nights in Jun 2025

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities, room comfort

Desilusión

El baño estaba ediondo a alcantarilla y no había jabón de ducha
Stayed 1 night in Jul 2025

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