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Mercure Bergamo Centro Palazzo Dolci

4.0 star property
Guests can enjoy a round of golf on the 9-hole course, relax in the garden, or venture out to explore the city with helpful staff assistance at check-in

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Privilege, Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk - Mercure Bergamo Centro Palazzo Dolci (Bergamo)
Exterior - Mercure Bergamo Centro Palazzo Dolci (Bergamo)
City view from property - Mercure Bergamo Centro Palazzo Dolci (Bergamo)
Located in the heart of Stazione, Mercure Bergamo Centro Palazzo Dolci offers comfort and convenience. Travelers enjoy in-room WiFi and dry cleaning services. The staff assists with tour tickets and concierge services for exploring the area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Privilege, Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Stazione neighborhood, Mercure Bergamo Centro Palazzo Dolci is connected to a shopping center. Teatro Donizetti and Carrara Academy Gallery are cultural highlights, and some of the area's activities can be experienced at Ai Colli di Bergamo Golf and Funivia Albino Selvino. Leolandia and Funicolare San Vigilio are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Bergamo travel guide
Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121

What's nearby

  • Piazza Vecchia
    Piazza Vecchia
    5 min drive - 1.3 miles
  • Centro Congressi Giovanni XXIII
    1 min walk - 0.0 miles
  • Largo Porta Nuova
    5 min walk - 0.3 miles
  • Via XX Settembre
    6 min walk - 0.4 miles
  • Humanitas Gavazzeni Hospital
    11 min walk - 0.6 miles

Getting around

  • Bergamo Station
    3 min walk
  • Bergamo Orio al Serio Airport (BGY)
    19 min drive

Restaurants

  • L'antica Pizzeria Da Michele
    2 min walk
  • McDonald's
    2 min walk
  • Bar Escondido
    1 min walk
  • King Istambul
    4 min walk
  • Caffè di Via Paglia
    3 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

Upscale hotel in Stazione, remodeled in 2022
Take advantage of an adjacent golf course, a free daily manager's reception, and dry cleaning/laundry services at Mercure Bergamo Centro Palazzo Dolci. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike rentals, and a shopping center shuttle
  • An electric car charging station, express check-out, and express check-in
  • A TV in the lobby, luggage storage, and a vegetable garden
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 26-inch LCD TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Accademia

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Vegetable garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 9.90 per person
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Is Mercure Bergamo Centro Palazzo Dolci pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 13 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mercure Bergamo Centro Palazzo Dolci?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Bergamo Centro Palazzo Dolci?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Bergamo Centro Palazzo Dolci located?

Located in Stazione, this golf hotel is within a 5-minute walk of Centro Congressi Giovanni XXIII, Largo Porta Nuova, and Piazza Matteotti. La Chiesa di S. S. Alessandro e Vincenzo and Via XX Settembre are also within 10 minutes. Bergamo Station is only a 3-minute walk and Bergamo Alta Funicular is 15 minutes.

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Reviews

Mercure Bergamo Centro Palazzo Dolci Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 432 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Hidekazu

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and it has a gym. The location is perfect, too.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dilyana Borisova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and lovely room, friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

piers

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, comfortable room and good breakfast selection
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good convenient choice

The location was superb. The staff were very friendly. Overall it was a great base to explore the city.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jaina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stat from start to finish. The hotel is in a great location, so easy to get to and central to bus and train connections. The check in and check out process was smooth with friendly receptionists - they even gave us a list of recommended hotels for dinner that night based on what we fancied. The rooms were so lovely though sound from corridors from others' conversations were quite loud but didn't bother us too much as it stopped pretty quickly. The beds were noisy/squeaky but super comfy and the bathroom was spacious and clean, rooms were modern and it was a very pleasant stay. We requested a breakfast box for one day as we couldn't have breakfast due to an excursion/early start - they sorted this for us perfectly and it was really well equipped - lasted us a long time. The breakfast buffet was also really good I was pleasantly surprised - the eating area was peaceful and nice to eat in. Finally on our last day the receptionist gave us great advice to go to the very first bus stop to get the bus to the airport so we don't miss it and it worked out perfectly! Thank you for a lovely stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, spotless rooms and good service
Stayed 1 night in May 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious, clean room. Great stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with train station and buses nearby. Lots of restaurants and shopping and tourist attractions within walking distance.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Chin Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants around and walking distance to upper city
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk from the train station and on the bus route for the airport. Fantastic, helpful staff. Well worth stopping for an extra day in Bergamo if you’re flying in and out of the city.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, modern hotel with great rooms. Clean, newly renovated. The location is great, just a short walk from the train station and close to a lot of things to do in the city. Breakfast was great.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, handy for the station and shops and restaurants
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bergamo stay

Overnight stay from airport. Hotel was central and all facilities were excellent.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable!

Helpful staff, clean, comfortable, I will try it again!
Stayed 1 night in Sep 2024
Verified

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for train station, pleasant staff, beautiful city.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Richard Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very near to the airport bus so it was very easy to get from the airport. As it is on a direct bus route to the Citta Alta access to there was easy. Staff were helpful; we were able to store our luggage due to a late flight and to borrow umbrellas. We will stay again.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Yu

Liked: Cleanliness, property conditions & facilities
Nice location. The breakfast time was too busy and there was no seat when I got there. The milk ran out and wasn’t able to drink latte…
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in excellent location. Within east walking distance on fabulous restaurants and shops. Will definitely return.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so helpful and supportive.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Arles

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Staff is well prepared, very helpful and knowledgeable. Highly recommended.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
This is my go to place every time I fly in to Bergamo. For a short break it’s a great location. Close to the train station and close enough to get to the Citta Alta on foot. For the less energetic there is a good bus service. It’s clean, comfy bed and lovely bathroom. Excellent choice at breakfast.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Maria Helena

Liked: Cleanliness, staff & service
The hotel was good, our first room was close to the restaurant and was not good. Very cold and noisy. There were able to change our room and the second one. Was much better. We could not find parking close to get our luggage and do the check. Location was good, walkable and close to transit and restaurants.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Kenneth Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located for travellers

A perfectly located hotel if, like me, you arrive in Bergamo quite late and want the convenience of a decent place to stay close to the bus and train stations. My room was spacious and comfortable, although it was a little “tired”. If you’re staying in Bergamo or heading onto Milan or another place then this hotel is a great choice.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Janice R

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel at a great price but improvement needed

For the price this is a good hotel and the location is great. Cleaning staff are fine. Front desk -- good but when a couple staying for 4 nights asked for more hangers (as there were only 6 in the room) the response was "I will see if we have some in the hotel" -- we never got any more hangers! What was really unexpected was breakfast -- most hotels can figure out how to do a buffet breakfast. The buffet breakfast room was chaotic with a staff that seems oblivious. More than once there were no plates or no utensils in the buffet area. There were tables that needed to be cleared (as the room is full and people are looking to find a seat). And the arrangement -- yogurts in a corner squeezed in near the coffee machine and the hot food -- so that you couldn't get to it. Only one coffee machine (one morning I was in the line for 8 minutes as 10 people were in line to get coffee). I could go on but the point is that the breakfast room has to operate better. It gets the day off to a bad start to encounter such disorder.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

KELSEA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to the train station. Restaurant Vox in the same building as the hotel was phenomenal. Older building but they maintained it well and kept it very clean. Only complaint was that the air conditioning only worked if a window was open - that may have been user error but that was the only way we could figure it out. Additionally, the windows have no screens (perhaps that’s a European thing) so we were scared to let bugs in if the windows were left open Otherwise it was great, would recommend.