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Mercure Bergamo Centro Palazzo Dolci

4.0 star property
Pet-friendly hotel with a bar connected to the convention center in Bergamo

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Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Privilege, Double Room, 1 Double Bed | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, bidet
Lobby
City view from property
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Gym
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Twin Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Privilege, Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2022
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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Exterior

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About the neighborhood

Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121

What's nearby

  • Via XX Settembre - 6 min walk - 0.4 miles
  • Humanitas Gavazzeni Hospital - 11 min walk - 0.6 miles
  • Piazza Vecchia - 2 min drive - 1.1 miles
  • Basilica di Santa Maria Maggiore - 3 min drive - 1.3 miles
  • Papa Giovanni XXIII Hospital - 3 min drive - 1.8 miles

Getting around

  • Bergamo Station - 3 min walk
  • Bergamo Orio al Serio Airport (BGY) - 19 min drive

Restaurants

  • ‪Grom - ‬2 min walk
  • ‪King Istanbul - ‬3 min walk
  • ‪Miyabi - ‬3 min walk
  • ‪Osteria Del Valenti - ‬3 min walk
  • ‪Vox Caffe - ‬1 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

Upscale hotel in Stazione, remodeled in 2022
Take advantage of an adjacent golf course, a free daily manager's reception, and dry cleaning/laundry services at Mercure Bergamo Centro Palazzo Dolci. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike rentals, and a shopping center shuttle
  • An electric car charging station, express check-out, and express check-in
  • A 24-hour front desk, a computer station, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 26-inch LCD TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Accademia

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Vegetable garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 9.90 per person
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Is Mercure Bergamo Centro Palazzo Dolci pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 13 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mercure Bergamo Centro Palazzo Dolci?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Bergamo Centro Palazzo Dolci?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Bergamo Centro Palazzo Dolci located?

Located in Stazione, this golf hotel is within a 5-minute walk of Centro Congressi Giovanni XXIII, Largo Porta Nuova, and Piazza Matteotti. Cantoniera della Presolana and La Chiesa di S. S. Alessandro e Vincenzo are also within 10 minutes. Bergamo Station is only a 3-minute walk and Bergamo Alta Funicular is 15 minutes.

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Mercure Bergamo Centro Palazzo Dolci Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 1001 reviews
Rating 8 - Good. 424 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Very convenient location with train station and buses nearby. Lots of restaurants and shopping and tourist attractions within walking distance.
Stayed 3 nights in May 2025

10/10

It is a very beautiful hotel.
Stayed 2 nights in Apr 2025

10/10

Thank you
Stayed 2 nights in Apr 2025

6/10

The property feels tired and in need of a refresh. Our room had peeling paint and water damage. The chords had been broken from the blinds and left on the windowsill. There is no longer a bar. The loos at reception were broken when we were there. The staff do seem to work very hard to make folks feel welcome. They cannot be faulted but this is really only a 3* property at best.
Stayed 1 night in May 2025

10/10

Nice big room, handy for the station and shops and restaurants
Stayed 1 night in Dec 2024

6/10

The hotel was good, our first room was close to the restaurant and was not good. Very cold and noisy. There were able to change our room and the second one. Was much better. We could not find parking close to get our luggage and do the check. Location was good, walkable and close to transit and restaurants.
Stayed 2 nights in Jan 2025

10/10

The hotel was very near to the airport bus so it was very easy to get from the airport. As it is on a direct bus route to the Citta Alta access to there was easy. Staff were helpful; we were able to store our luggage due to a late flight and to borrow umbrellas. We will stay again.
Stayed 4 nights in Feb 2025

8/10

Excellent place for a one night stay
Stayed 1 night in Aug 2024

10/10

Helpful staff, clean, comfortable, I will try it again!
Stayed 1 night in Sep 2024

10/10

Very good
Stayed 1 night in Dec 2024

10/10

Overnight stay from airport. Hotel was central and all facilities were excellent.
Stayed 1 night in Jul 2024

10/10

Beautiful and modern hotel. Always stay here when we're in Bergamo.
Stayed 2 nights in Apr 2024

10/10

Great hotel and enjoyable stay
Stayed 1 night in May 2023

8/10

Property is close to the Citta Alta.
Stayed 2 nights in Jul 2024

8/10

Very convenient for train station, pleasant staff, beautiful city.
Stayed 1 night in Jan 2024

10/10

A Very good hotel overall!

10/10

The only place we stay when in Bergamo!
Stayed 3 nights in Sep 2023

10/10

Professional, friendly staff, I had a very good stay!
Stayed 3 nights in Feb 2023

10/10

The staff members were so helpful and supportive.
Stayed 7 nights in May 2024

8/10

Flight arrived from Bergamo airport past midnight, only 10 mins to get an Uber to the hotel but it is on the pricey side €42 for a short journey but considering not having to drag my luggage all the way to Milan, that was an ideal solution. The hotel staff was very helpful with late check in. Room was extremely spacious and modern. Perfect temperature without me having to adjust the air conditioning. Comfy bed and not too noisy despite being on the second floor. Upon checking out and before heading to the station for my train, I could really benefit from the use of restroom but they have not got one available at the lobby area nor the restaurant area, according to staff, it is under renovations which is a bit of shame as this has let down the score slightly. Would have love to use their spa facilities next time when I visit again. Overall, really lovely stay and close proximity to central Bergamo.
Stayed 1 night in Feb 2025

10/10

Amazing location. Staff is well prepared, very helpful and knowledgeable. Highly recommended.
Stayed 1 night in Apr 2024

10/10

We stayed here due to travelling around Italy, it’s close to the train station and there are many restaurants around! The hotel was nice and the staff really pleasant and helpful
Stayed 5 nights in Jun 2023

10/10

Nice hitel, breakfast area got a little crowded and minor maintenance issues. I would consider staying here again.
Stayed 2 nights in Feb 2024

10/10

Great hotel in excellent location. Within east walking distance on fabulous restaurants and shops. Will definitely return.
Stayed 1 night in Sep 2023

10/10

Good place, friendly and professional staff.
Stayed 2 nights in Jan 2023