Hotel Excelsior San Marco

4.0 star property
Adults-only hotel with free breakfast and a fitness center

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Photo gallery for Hotel Excelsior San Marco

Front of property - evening/night
Equipment storage
Lobby sitting area
View from property
Exterior
Hotel Excelsior San Marco offers upscale comfort in Citta Bassa. Guests can play on the 9-hole golf course, enjoy international dishes at the Roof Garden Restaurant, or relax with drinks at the bar. The property is praised for its quality breakfast and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Single Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Hair dryer
Rainfall showerhead
Minibar
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Hair dryer
Rainfall showerhead
Minibar
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
2 bedrooms
Bathrobes
Bidet
Private bathroom
Jetted bathtub
  • 35 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Rainfall showerhead
Bathrobes
Hair dryer
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Standard Double Room

9.2 out of 10
Wonderful
(66 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Hair dryer
Rainfall showerhead
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Bathrobes
Private bathroom
Bidet
Rainfall showerhead
Hair dryer
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Bathrobes
Private bathroom
Bidet
Rainfall showerhead
Hair dryer
  • 19 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Rainfall showerhead
Bathrobes
Hair dryer
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Rainfall showerhead
Bathrobes
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Rainfall showerhead
Bathrobes
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Room selected at Check-In

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Rainfall showerhead
Bathrobes
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Business Double Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Bidet
Hair dryer
Rainfall showerhead
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Piazzale della Repubblica 6, Bergamo, BG, 24122

What's nearby

  • Duomo - 9 min walk - 0.5 miles
  • Piazza Vecchia - 11 min walk - 0.6 miles
  • University of Bergamo - 12 min walk - 0.7 miles
  • Humanitas Gavazzeni Hospital - 3 min drive - 0.7 miles
  • Gewiss Stadium - 4 min drive - 1.1 miles

Getting around

  • Bergamo Alta Funicular - 5 min walk
  • Bergamo Orio al Serio Airport (BGY) - 9 min drive

Restaurants

  • ‪Caffè del Colleoni - ‬5 min walk
  • ‪Balzer - ‬6 min walk
  • ‪T-Bakery - ‬4 min walk
  • ‪A.I. Giardini San Marco - ‬2 min walk
  • ‪Caffè del Viale - ‬1 min walk

About this property

Hotel Excelsior San Marco

Upscale hotel located in Citta Bassa
A free breakfast buffet, an adjacent golf course, and a bar are just a few of the amenities provided at Hotel Excelsior San Marco. The on-site international cuisine restaurant, Roof Garden Restaurant, offers lunch and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), a 24-hour front desk, and luggage storage
  • An elevator, wedding services, and ATM/banking services
  • Concierge services, a computer station, and a TV in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 155 rooms include amenities such as free WiFi and desk chairs, as well as safes and minibars.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 30-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and desk chairs

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Frequently asked questions

Is Hotel Excelsior San Marco pet-friendly?

Yes, Hotel Excelsior San Marco allows cats and dogs (limit 1 total) with a maximum weight of up to 10 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Excelsior San Marco?

Self parking is available for EUR 25 per night.

What time is check-in at Hotel Excelsior San Marco?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Excelsior San Marco?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Excelsior San Marco located?

Located in Citta Bassa, this golf hotel is within a 10-minute walk of Matris Domini Monastery, La Chiesa di S. S. Alessandro e Vincenzo, and Cantoniera della Presolana. Piazza Matteotti and Largo Porta Nuova are also within 10 minutes. Bergamo Alta Funicular is 5 minutes by foot and Bergamo Station is 14 minutes.

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Hotel Excelsior San Marco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1006 reviews
Rating 8 - Good. 288 out of 1006 reviews
Rating 6 - Okay. 50 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 3 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for our overnight stay staff professional and helpful and standard of accomodation high
Stayed 1 night in Sep 2025

10/10 Excellent

Aldo

Liked: Cleanliness, amenities
Great restaurant
Stayed 1 night in Sep 2025

6/10 Okay

Jane

Old style hotel with fabulous views of the old town. Staff were friendly and helpful. Breakfast was good and plentiful.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Amazing view of the old town from the balcony. Hotel dated but beds comfy & rooms spotless. Good breakfast & helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, location and rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent central hotel, good quality

Just here for one night, wanted somewhere central and near to the airport bus stop. This hotel is perfect for these requirements
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, had a big, gorgeous room with a balcony to the front of the hotel. Breakfast was plentiful, very helpful staff. Can’t fault the hotel, would stay again, great location for funicular and train station. Frequent bus service , bus stop outside hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Panu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Nice hotel and excellent location
Stayed 4 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central location, good breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Large rooms, great location and very good breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I like it!

Stunning interior, rooftop terrace, and luxury. Excellent location near the funicular and great air conditioning. It was lovely to sit on the balcony, enjoy a glass of wine, and take in the view of the old town
Stayed 1 night in Jul 2025

10/10 Excellent

Gerald

A nice hotel conveniently located near the old town. We were able to check-in an hour early. Our room was spacious and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Alan William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good and convenient for the Funicular railway and for the new town. It would have been handy if there was some information in the room as to how the Air-Con worked. I took us three days to find the contriol. I think a little sign above the control with the words "Air Con" would be understood by people of most languages.
Stayed 7 nights in Sep 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money with excellent refurbished rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location. Accommodation,food and staff are very good. I will return to this hotel on my next trip to bergamo.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel. Well located to see the old and new towns. Parking is great, particularly if you have a high value car. The hotel is friendly and breakfast is great with a good section. The rooms are spacious and clean but a little tired. Don’t let that put you off as overall the hotel is great and worth a visit
Stayed 2 nights in Jun 2025

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay ....was able to check in early, room was a good size, very clean and had a great view of the old town. Very good breakfast. Staff arranged taxi which arrived on time. Will definitely use again.
Stayed 1 night in May 2025

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genuinely nice central hotel

Very nice room, good service, friendly and helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Very nice staff in the desk, cleaners and restaurant.
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
The hotel itself is more than adequate and there are some newly refurbished premium rooms. The best thing about the hotel was the friendly and helpful staff. Really going above and beyond.
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have gone to Bergamo for a break on several occasions but this was the first stay at the Excelsior San Marco. Would not hesitate to stay again as room, staff and breakfast were all first class.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for both old and new Bergamo
Stayed 2 nights in Jul 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey for an overnight stay. Walkable and safe area. Clean and comfortable!
Stayed 1 night in Sep 2024