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Berastagi Nachelle Homestay

3.0 star property
Travelers discover local culture through this welcoming guesthouse, where staff speaking multiple languages help uncover the area's lesser-known attractions

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Photo gallery for Berastagi Nachelle Homestay

Ecotours - Berastagi Nachelle Homestay (Berastagi)
Terrace/patio - Berastagi Nachelle Homestay (Berastagi)
Mountain view - Berastagi Nachelle Homestay (Berastagi)
Standard Room, 1 Queen Bed, Shared Bathroom | Rollaway beds, bed sheets - Berastagi Nachelle Homestay (Berastagi)
Living area - Berastagi Nachelle Homestay (Berastagi)
Berastagi Nachelle Homestay, near Taman Mejuah Park, offers a taste of local life. Enjoy rooftop views and free WiFi in common areas. Multilingual staff arrange regional tours, and amenities include fans and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Breakfast available
  • Laundry

Room options

View all photos for Superior Room, 1 King Bed, Private Bathroom, Mountain View

Superior Room, 1 King Bed, Private Bathroom, Mountain View | Terrace/patio

Superior Room, 1 King Bed, Private Bathroom, Mountain View

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Private Bathroom, Mountain View

Standard Room, 1 Queen Bed, Private Bathroom, Mountain View | Rollaway beds, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom, Mountain View

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom | Rollaway beds, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Standard Room, 1 Queen Bed, Private Bathroom | Rollaway beds, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Private Bathroom

Superior Room, 1 King Bed, Private Bathroom | Rollaway beds, bed sheets

Superior Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Berastagi is home to Berastagi Nachelle Homestay. Mount Sinabung is a notable landmark, and the area's natural beauty can be seen at Taman Mejuah Park and Mount Sibayak. Berastagi Fruits Market and Two Colors Sibolangit Waterfall are two other places to visit that come recommended. Visit our Berastagi travel guide
View more Guest Houses in Berastagi
Map
Simpang Ujung Aji, Complex BBC No. 1, Berastagi, North Sumatra, 22152

What's nearby

  • Berastagi Fruits Market
    5 min drive - 1.5 miles
  • Taman Mejuah Park
    5 min drive - 1.5 miles
  • Masjid Istihrar Mosque
    6 min drive - 1.7 miles
  • Hillpark Sibolangit
    35 min drive - 14.4 miles
  • Two Colors Sibolangit Waterfall
    37 min drive - 14.9 miles

Getting around

  • Medan (KNO-Kuala Namu Intl.)
    170 min drive

Restaurants

  • Kedai Kopi theater
    2 min drive
  • Mexico Coffee
    2 min drive
  • RM. Siang Malam
    2 min drive
  • Eropah chinese food berastagi
    2 min drive
  • RM.Selera - Ku
    2 min drive

About this property

Berastagi Nachelle Homestay

Guesthouse near Berastagi Fruits Market
Located close to Taman Mejuah Park, Berastagi Nachelle Homestay provides a rooftop terrace and dry cleaning/laundry services. Stay connected with free WiFi in public areas.
Other perks at this guesthouse include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a water dispenser
  • ATM/banking services, tour/ticket assistance, and multilingual staff
Other amenities include:
  • Showers and free toiletries
  • Fans and housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: IDR 20,000 to 25,000 for adults and IDR 20,000 to 25,000 for children

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 100000 per day
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 20000 to 25000 for adults, and IDR 20000 to 25000 for children
  • Airport shuttle fee: IDR 550000 per vehicle (one-way)
  • Rollaway bed fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

There is limited hot water on site

Frequently asked questions

Is Berastagi Nachelle Homestay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Berastagi Nachelle Homestay?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Berastagi Nachelle Homestay?

Check-out is at noon.

Does Berastagi Nachelle Homestay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 550000 per vehicle applies.

Where is Berastagi Nachelle Homestay located?

Situated in Berastagi, this guesthouse is 1.4 mi (2.2 km) from Berastagi Fruits Market and 1.6 mi (2.6 km) from Taman Mejuah Park. Mount Sibayak and Two Colors Sibolangit Waterfall are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Berastagi Nachelle Homestay Reviews

8.6

Excellent

9.4

Cleanliness

8.0

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 7 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy to recommend

This is a lovely homestay in Berastagi, about a 20 min walk along the main road to reach the town centre with the 'cabbage monument'. Nachelle makes incredible homemade pizzas from scratch - a must (if you like pizza)! There's also a water cooler for you to use and fill up your bottle. It's a bit of a hike if you're staying on the top floor, but they help you with your luggage. Nachelle also gives you a very helpful local map, and can help arrange your ongoing transport (e.g. for me it was a tourist taxi from Berastagi to Lake Toba).
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay Great Family

Very nice stay here-Merri was incredibly helpful and I cant help but think of wonder woman thinking of her- raising her kids, checking in guests, giving us great recommendations, booking tours, arranging laundry and answering questions all while very happy and friendly. Her kids were cute and friendly too. The floors are immaculately clean, probably a good idea they dont allow shoes! She got up at 4am to provide our breakfast before volcano hike with her husband who was so nice and friendly. She also helped us get a ride to the next area and we were able to share with next couple. They were also very honest and when more expensive room with view was already booked she refunded the difference. Highly recommend!
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Great roof top for viewing sunsets and sunrises. The owners are very helpful with local knowledge, bus schedules, and where to eat. The home is loud tho if there are other guests.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour à Nachelle Homestay. Plein de bons conseils, le mari nous a amené au volcan à 4h30 du matin pour le lever de soleil puis au source d'eau chaude. Ils sont d'une gentillesse incroyable.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were helpful. Accommdation was very good. The place was excellent for tourists.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Gastvrij, schoon, stil en behulpzaam. Heel erg fijn in zo’n drukke stad
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweetest Host

Our host was incredible. She gave us recommendations for where to eat, common phrases to make traveling easier, and a recommended plan for the day. She also checked in after we left to make sure we made it safely to our destination. Couldn’t recommend it more!
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil de Mery, vraiment au petits soins et de bons conseils. Accès au Roof top avec vue sur les volcans excellente. Très bon rapport qualité/ prix.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very friendly and helpful. The hot water didn't work in 2 rooms. It was impossible to take hot showers and we really needed them after our early morning hike.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host is friendly and helpful. Check in and out is easy. Room is clean and bed is comfy. But the hot shower could be inconsistent still after changing the gas. There is hair dryer provided, but take slightly long time to dry the hair due to cold weather. Suggestion maybe can get a slightly heavy duty hair dryer say like 1800-2200w. Other than that, everything is good.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk Homestay!

Hele familen var så søde! Det har været et fantastisk ophold. Rene værelser og god morgenmad! Mary hjalp med alt information vi havde brug for, og Abdi tog os med på byrundtur og vulkantur. Vil 100% anbefale dette Homestay til andre! Det var så behageligt at bo der :-)
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité / prix

Lit très confortable et grande propreté des lieux. La chambre que nous avons occupé n'avait pas de fenêtre sur l'extérieur et avait une salle d'eau commune. Merry et Abdi sont charmants et de très bon conseil pour vous indiquer les différents points d'intérêt de la région. Nous avons été voir le lever du soleil sur le volcan Sibayac accompagnés par Abdi qui parle très bien le français et a beaucoup d'humour. L'hébergement est en retrait de la route et au calme, au fond d'une grande cours. Il est un peu éloigné du centre, ce qui oblige à prendre un minibus collectif si l'on ne veut pas marcher sur le bord d'une route très encombrée et polluée.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Homestay

Mery is an incredible host. She suggests things to do, provides a map of the city, explains how to use local transport, etc. The views from the rooftop are amazing during sunrise.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019