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Aparthotel

Resort Stay Spa Tsurumi

Property class: 4

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Photo gallery for Resort Stay Spa Tsurumi

A wooden room with a large window overlooking a cityscape and mountains. - Resort Stay Spa Tsurumi (Beppu)
A modern hotel room with two beds, a TV, a small table, and a chair. - Resort Stay Spa Tsurumi (Beppu)
A modern room with a wooden floor, a round table, two chairs, a bed, and a decorative wall piece. - Resort Stay Spa Tsurumi (Beppu)
A hot spring bath with a wooden edge and a view of a cityscape and mountains in the background. - Resort Stay Spa Tsurumi (Beppu)
A building at night with illuminated windows and a tree in the foreground. - Resort Stay Spa Tsurumi (Beppu)
Located close to Hells of Beppu and Takegawara Onsen, Resort Stay Spa Tsurumi provides dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Design Double Room

A hotel room with two beds, a TV, a desk, and a patterned wall.

Design Double Room

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Gallery Triple Room

A modern hotel room with two beds, a TV, a small table, and a chair.

Gallery Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a desk with a remote control, a bottle, and a lamp.

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, a small kitchenette, and a TV mounted on the wall.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, and a small kitchenette.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Nightlife View, Non-smoking

A hotel room with two beds, a TV, a desk, and a patterned wall.

Standard Twin Room, Nightlife View, Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Superior Twin Room Nightlife View Non-smoking

A hotel room with two beds, a desk, a chair, a small kitchenette, and a TV mounted on the wall.

Superior Twin Room Nightlife View Non-smoking

  • Sleeps 5
  • Free WiFi

View all photos for Deluxe Twin Room, Nightlife View, Non-smoking

A hotel room with two beds, a desk, a chair, and a small kitchenette.

Deluxe Twin Room, Nightlife View, Non-smoking

  • Sleeps 5
  • Free WiFi

About the neighborhood

Tsurumi, a neighborhood in Beppu, is home to Resort Stay Spa Tsurumi. The area's natural beauty can be seen at Aso Kuju National Park and Hells of Beppu, while Kijima Kogen Park and Umitamago are popular area attractions. Don't miss out on a visit to Harmony Land. Visit our Beppu travel guide
View more Aparthotels in Beppu
Map
23 Kumi, Beppu, Oita, 874-0849

What's nearby

  • A traditional Japanese garden with a hot spring, red torii gate, and lush greenery.
    Hells of Beppu
    6 min drive - 2.4 miles
  • A roller coaster, a Ferris wheel, and a bridge over a body of water.
    Kijima Kogen Park
    25 min drive - 11.5 miles
  • Horita Onsen
    11 min walk - 0.6 miles
  • Myoban Onsen
    3 min drive - 1.5 miles
  • Kankaiji Onsen
    3 min drive - 1.4 miles

Getting around

  • Beppu Station
    16 min drive
  • Kamegawa Station
    19 min drive
  • Oita Airport (OIT)
    42 min drive

Restaurants

  • シーダパレス
    4 min drive
  • Terrace & Dining Sora
    3 min drive
  • あしながおじさん
    4 min drive
  • 春香苑 別府本店
    4 min drive
  • 炭火焼肉 樹
    4 min drive

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Property amenities

Pool/Spa

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Hot springs open from 3:00 PM - 10:30 PM
  • Hot springs water temperature - 106 ºF

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage and a carport

Kitchen

  • Freezer
  • Shared microwave

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Limited-hour front desk
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 10:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Resort Stay Spa Tsurumi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Resort Stay Spa Tsurumi?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Resort Stay Spa Tsurumi?

Check-out is at 10:00 AM.

Where is Resort Stay Spa Tsurumi located?

Located in Tsurumi, this spa aparthotel is 1.2 mi (1.9 km) from Aso Kuju National Park and 1.8 mi (2.9 km) from Hells of Beppu. Takegawara Onsen and Kijima Kogen Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Resort Stay Spa Tsurumi Reviews

8.0

Very Good

9.0

Cleanliness

8.2

Amenities

8.0

Property conditions & facilities
Rating 10 - Excellent. 35 out of 90 reviews
Rating 8 - Good. 36 out of 90 reviews
Rating 6 - Okay. 9 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 6 out of 90 reviews

Reviews

Verified review

8/10 Good

Michael

Liked: Cleanliness, room comfort, communication
Hotel is clean and comfortable. The rooms are big for the price
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, room comfort, communication
First hotel ive been to where there was no in person attendant but wow this was a greay experience. Easy parking, clean, good location. And the room was HUGE. Excellent value for money. The rooftop onsen was decent, could be better but that was just a bonus.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Carissa

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel is so far out of town that walking in to town isn’t really an option (at least a hour walk) and the buses only run every half hour. As for the room itself, when you enter the bottom of the stairwell, you can turn on the light at the bottom but not the top. So you have to walk up into pitch black and use a flashlight to find the light switch at the top. The room barely cooled off, even with us blasting the AC units. Other than that, the rooms were nice and the onsen had a very pretty view.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Nan

Liked: Cleanliness, check-in, communication, listing accuracy
Thanks for hosting us. It is a pleasant stay at your premises and highly recommended to all travellers.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was great and had your own parking, but not walking distance from anything; however very close driving distance to tourist spots. Location of the hotel is right next to the expressway entrance to either go to Oita or Yufuin, your like in the middle. Overall excellent hotel!!
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

TERRY

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Stay away from this hotel: no person in the front desk; the heat was not working (-2 Celsius); no one answered the phone for customer service … worst nightmare for my stay in a foreign country that only a few persons speak English. I will try to dispute the charges for my stay. I was disappointed that Expedia didn’t step in to help!! Very frustrating and un-professional
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

yuki

Liked: Cleanliness, check-in, communication, listing accuracy
アメニティの歯ブラシがなくて、2日目のアメニティにはありました。 部屋ごとの駐車場が子ども連れにはとても便利でたすかりました。 部屋は、広くとても清潔でした。 子どもずれだったのですが，騒音も気にしなくてすみ，静かで快適に過ごすことができました。 スタッフの対応もとてもよかったです。別府に来る時は、またこのホテルを利用したいです。
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

カオリ

Liked: Cleanliness, check-in, communication, listing accuracy
リーズナブルな宿を探してこちらのホテルに泊まりました。お部屋の中はとても清潔感が有りました。屋上の温泉も綺麗でした。ホテル内通路側の扉が重みで閉まる感じてなくしっかり自分で閉める扉になってて、開いたままでした。気が付かなかったらそのままでしたのでちょっとゾッとしました。ヘア側のドアにも鍵を付けてほしいです。アメニティ、タオルなど沢山準備されてました。連泊旅行の時は又利用したいと思います。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

寿映

Liked: Cleanliness, check-in, communication, listing accuracy
家族旅行で使用しました
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jorge

Liked: Cleanliness, check-in, listing accuracy
Tudo ok no entanto a porta anterior não tinha tranca achei um pouco estranho. De resto estava tudo ok e a vista para a cidade do banho quente era excelente. As câmeras do quarto estão um bocadinho mal precisam de serem trocadas. Dava jeito também haverem talheres de frigideira para podermos cozinhar no fogão que existe. Longe para quem vai transporte mas se tiver carro é perfeito porque pode estacionar e não tem que pagar mais por isso.
Stayed 1 night in May 2026
Verified review

8/10 Good

RYUJI

Liked: Communication
ちょっと広めの部屋にアップグレードして頂いた様でしたが、部屋入口までが階段で不自由な為、連絡したところ快諾頂き、最上階にアップグレードして貰えました。ラブホテル街ですが、ICから近く、トライアルも近く、地獄巡りにも便利でした。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Amélie

N’était pas où indiqué sur google maps et plans. Il faut se fier à Expedia seulement. Grande chambre, très bien. Propre. Bains sur le toit incroyable.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

HIROKI

Liked: Cleanliness, amenities
Disliked: Communication
はい
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

JUNKO

Liked: Cleanliness, amenities
客室は大変清潔でした。スタッフの方の御対応も素晴らしかったです。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mizuki

Liked: Cleanliness, amenities, property conditions & facilities, communication
丁寧かつ親切な対応でした。ロケーションや部屋の清潔さも申し分なしです。
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Catherine

Liked: Cleanliness, room comfort
j'ai réservé pour la vue sur la mer mais ma chambre donnait sur un parking ! C'est un mensonge dans l'annonce.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

HANAYO

Liked: Cleanliness
良かったです！
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Yasutaka

Liked: Cleanliness, communication
露天風呂からの眺めは最高でした
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

mitue

近場の食事何処案内があると良いですね。
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Liliana

Me fui a otro hotel el mismo día que llegué y se negaron a devolverme los tres días que pagué
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

SUMIKAWA

Liked: Cleanliness
Disliked: Communication
洗面所、浴室のお湯が出ず、電話で問い合わせるとキッチンのお湯を出してみてと言われ、出したら出ました。その後試したら浴室も洗面所も出始め、安心してお風呂に入るも、シャワーはぬるいお湯しか出ず、しかもシャワーヘッドの穴は5分の1は塞がって水圧も弱く、寒くて大変でした。5分くらい浴槽側のお湯を出し続けたらようやく熱いお湯が出始めましたが、こちらの水圧もかなり弱く、なかなかたまりませんでしたがなんとか腰くらいまで溜めてあたたまりました。30分後に家族がはいると、またお湯が出なくなっており、結局大浴場へ行ってもらいました。この点だけは本当にどうか改善していただきたいと思いました。お部屋はきれいでした。
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

?

Liked: Cleanliness, property conditions & facilities
手続きも簡単でわかりやすく、スタッフの人は居ませんがスムーズに出来ました。部屋もキーではなく暗証番号なので、いちいち持ち歩きも気にしなくて良くて良かったです。 ただ、使い方の問題？か、お風呂のお湯が全く出ず、水がずーっと出て(途中から一瞬お湯)、すごく大変でした…。 車があれば立地も問題なく、すごく綺麗で、お風呂以外は大満足です！
Stayed 1 night in Oct 2025
Verified review

8/10 Good

KOMOTO

Liked: Cleanliness, amenities, property conditions & facilities, communication
また行きたいと思うほどよかった！
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

リュウ

場所が分からず泊まれなかったです
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

saburou

Liked: Cleanliness, amenities, property conditions & facilities
想像以上に快適なホテルでした。とても良かったと思います．ありがとうございました。 また利用したいですね。
Stayed 7 nights in Aug 2025