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Taj Bentota Resort & Spa

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Outdoor pool, pool umbrellas, sun loungers - Taj Bentota Resort & Spa (Bentota)
Creator video - submitted by SIGN TO TRAVEL
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine - Taj Bentota Resort & Spa (Bentota)
Interior entrance - Taj Bentota Resort & Spa (Bentota)
Coffee shop - Taj Bentota Resort & Spa (Bentota)
Luxury
5.0 star property
8.6

Excellent

Beachfront sanctuary in Bentota

Panoramic ocean views await from the spectacular pool area with sunbeds stretching across the wide beach. The Palms restaurant serves exceptional Sri Lankan cuisine prepared by skilled chefs. Evening entertainment continues at The Tease bar while aqua aerobics sessions provide daytime recreation.

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

View all photos for Premium Suite, 1 King Bed, Sea View (1 Bedroom, Temptation)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Suite, 1 King Bed, Sea View (1 Bedroom, Temptation)

  • Sea view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View (1 Bedroom, Allure)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 1 King Bed, Sea View (1 Bedroom, Allure)

  • Sea view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Twin Bed, Garden View (Charm)

Superior Room, 1 Twin Bed, Garden View (Charm) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 Twin Bed, Garden View (Charm)

  • Garden view
  • 28 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Presidential Suite Sea View King

Presidential Suite Sea View King | Living area | 42-inch LCD TV with satellite channels, TV, iPod dock

Presidential Suite Sea View King

  • Sea view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View (Charm)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed, Garden View (Charm)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View King Bed Room

Deluxe Garden View King Bed Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Garden View King Bed Room

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed, Garden View (Delight)

View from room

Deluxe Room, 1 Twin Bed, Garden View (Delight)

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Garden Terrace King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Garden Terrace King Bed

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed (Delight, Garden)

Deluxe Room, 1 Twin Bed (Delight, Garden) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 Twin Bed (Delight, Garden)

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Sea View (Charm)

Superior Room, 1 King Bed, Sea View (Charm) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed, Sea View (Charm)

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Sea View King Bed Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Sea View King Bed Room

  • Sea view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed, Sea View (Delight)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 Twin Bed, Sea View (Delight)

  • Sea view
  • 29 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium King Bed Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium King Bed Room

  • Sea view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Twin Bed, Sea View (Charm)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 Twin Bed, Sea View (Charm)

  • Sea view
  • 27 sq m
  • Sleeps 4
  • 1 Twin Bed

About the neighborhood

Located in Bentota, Taj Bentota Resort & Spa is in the entertainment district and on the beach. Puppet Museum and Ariyapala Mask Museum are cultural highlights, and some of the area's activities can be experienced at Prince Lanka Ayurvrda and Beruwela Harbour. Traveling with kids? Consider Induruwa Sea Turtle Conservation Center and Brief Garden, Bevis Bawa. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Bentota travel guide
Map
National Holiday Resort, Bentota, 80500

What's nearby

  • Outdoor restaurant at the luxury hotel with a ocean view, Bentota, Sri Lanka
    Bentota Beach
    3 min walk - 0.2 miles
  • Moragalla Beach
    Moragalla Beach
    6 min drive - 3.0 miles
  • Prince Lanka Ayurvrda
    2 min walk - 0.1 miles
  • Kalatura Beach
    30 min drive - 15.4 miles
  • Hikkaduwa Beach
    41 min drive - 27.1 miles

Getting around

  • Aluthgama Railway Station
    3 min drive
  • Bandaranaike Intl. Airport (CMB)
    100 min drive

Restaurants

  • Dominos Pizza Aluthgama
    3 min drive
  • Fuze
    10 min walk
  • Amal Restaurant
    12 min walk
  • Tuna Tuna 33
    2 min walk
  • Chatters
    7 min walk

About this property

Taj Bentota Resort & Spa

Luxury family-friendly hotel near Bentota Beach
Take advantage of a nightclub, a poolside bar, and a terrace at Taj Bentota Resort & Spa. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and beach volleyball. Indulge in a body treatment, a massage, and a manicure/pedicure at Jiva, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Enjoy the gym, as well as activities like ecotours. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • An outdoor tennis court, express check-out, and express check-in
Room features
All 162 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies or patios, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: USD 20 for adults and USD 10 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Tea service

Restaurants on site

  • oriental Pavillion
  • S.H.A.C.K
  • Sea Lounge
  • Sea View
  • The Palms

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hot tub
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Winery release events

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Public bath open from 8:00 AM - 7:30 PM
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
Information provided by the property may be translated using automated translation tools
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 29.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 110 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 29.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Taj Bentota Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Taj Bentota Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Taj Bentota Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Taj Bentota Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Taj Bentota Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per vehicle applies.

Where is Taj Bentota Resort & Spa located?

Located in Bentota, this beachfront hotel is in the entertainment district and within a 5-minute walk of Bentota Beach and Prince Lanka Ayurvrda. Kaluwamodara Bridge and Kande Vihare Temple are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Taj Bentota Resort & Spa Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 108 out of 198 reviews
Rating 8 - Good. 55 out of 198 reviews
Rating 6 - Okay. 20 out of 198 reviews
Rating 4 - Poor. 11 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

Reviews

Verified

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a beautiful location, highly recommended
Stayed 17 nights in Jun 2025
Verified

10/10 Excellent

Lalith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and restaurant staff was excellent inntheir service
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent. The staff were so helpful and friendly. Food was great with good choices. Drinks in hotel a bit overpriced
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Our room was large with a lovely terrace overlooking the ocean. Staff were kind and welcoming. Restaurants and bar were great. Breakfast was excellent. Pool area is very good and beach beautiful.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

MEG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bentota

Bentota is a beautiful spot, the atmosphere is good need some DJ beats around the pool and service was great the seafood hut snack absolutely amazing.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Ranjith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very quiet property with beautiful surroundings and a great view of the beach. Very clean also. However, the age of the property shows.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice family stay

Very good service, attention and service minded personell. They offered us late checkout so we could continue enjoying the pool and have a nice lunsj. Only think to point on is the sound proofing around the doors could be better.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Taj Bentota is a very big hotel right in the beach. The pool area is spectacular with plenty of space and sunbeds. The breakfast is excellent with something for everyone. We didn’t have supper in any of the restaurants but did have some very good pool bar snacks and drinks. There are lots of excellent seafood restaurants just outside the hotel entrance gates, across the railway track. Overall I would definitely recommend the Taj Bentota and ALL the staff but especially the Duty Manager Mahinda.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at its best in a world class resort

The property is in an incredible location with breathtaking views. Even though it’s on a public beach, it still felt super exclusive and private. The staff were absolutely amazing at making us feel welcome and taking care of us. The hospitality was top-notch fromthe duty manager, to every single staff member, including the restaurant staff who went above and beyond to pamper us. One of the chefs, was incredible. They made dishes that weren’t even on the menu, and they tasted way better than anything I’ve ever had before. In the end, they were the friendliest and most hospitable staff we’ve ever had, and they made our stay absolutely incredible.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property with exceptional staff

A beautiful hotel with stunning views but what makes this hotel so exceptional is the staff. They are extremely attentive and friendly and go out of their way to ensure your stay is perfect. It was my birthday and I had my room decorated for me and two cakes delivered! I’m also pregnant and Sam, a waiter, ensured there was decaf coffee available for me. Gayan, our room attendant was brilliant and also made the best towel animals! Food was good, rooms are spacious, beds are comfy and swimming is big! Only thing id say, is that the gym could do with some aircon! Brilliant stay!!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

balaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family ( 2 Adults , 1 infant , 1 kid ) loved the 5 night / 6 day stay at Taj Bentota for many reasons : - Quality of service was excellent . Sam , Nuwan , Ravindra at the Palms restaurant made sure we felt at home. Room Boy Gagan treated the kids with his artistic work every time he cleaned the room. - Exceptional food at the Palms restaurant. Chefs Paramesh and Dalip Singh prepared great Indian vegetarian food for us. They took extra efforts to make sure baby food for my infant was absolutely home like, every single day! Sri Lankan food suggested by Chef Dalip was top notch . - Fun activities kept us engaged . Aqua aerobics coach Janaka made sure we lost some calories gained at the Palms . Face painting & other kids activities kept them happy . - Clean water at the pool & easy beach access . - The tease bar had live music during the evenings while we sipped our drinks to pleasure. This place comes highly recommended from my family ! Happy vacationing !
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect!!! Access to two beaches, walking distance to amazing restaurants and to the railway station. Amenities of the Taj were excellent and the breakfast buffet was the best I’ve ever experienced.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Damodharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

AKILA

Liked: Staff & service, property conditions & facilities
Great Resorts, and True Hospitality.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to spend decompressing from 2 week stay.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Simon

Liked: Staff & service, amenities
Good hotel, pricey wine
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024
Verified

8/10 Good

gurmukh

Liked: Cleanliness, staff & service, amenities
Good location, right on the beach, the hotel feels old, the rooms are dated, not to a modern 5 star standard, but all made up due to the kitchen staff, especially Piyush the executive chef and Dalip, who took very extra care of us and made our stay special . Would definitely recommend it for the service. They made special vegan food for us, 5 stars to them.
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Ahmed

Disliked: Cleanliness, amenities, property conditions & facilities
Below average, not sure how is this a 5 star hotel. Very limited dining options, one restaurant serving only Indian food. Also avoid paying extra for the sea view room as you cannot see the sea at all, will attach a photo of the view.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Kusumpala

Disliked: Cleanliness, amenities, property conditions & facilities
Lot of renovations going on, no area to even sit down , very crowded , noisy, and dusty.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

S K

Liked: Cleanliness, staff & service, room comfort
This hotels needs up gradation as the property is getting old. Lifts r smelly. Bathroom tiles r stained.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

KK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TRUE AND INSPIRING TEAM CAPTAIN FMB MANAGER

It was Amazing in Taj Bentota I have not seen a executive person like Bentota FMB Manager In the morning breakfast there was big rush and surprisingly I saw him laying and cleaning the table. This Is quality of real CAPTAIN of the team 👍👍👍👍❤️❤️❤️ Truely inspiring his juniors. May request the Name of FMB manager for my diary
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Kamani

Disliked: Amenities, property conditions & facilities
We got to the hotel late and we were given a room with a broken balcony door. The person who took us to the room had to struggle to open the balcony door for us therefore I asked was it broken and he said no it’s not and left the door open. I went to have a shower and my husband went to the balcony and the door got shut by the wind and he could not open the balcony door from outside to get back to the room even though it was not locked!!! He was knocking the door from the outside until I came out from the shower because I did not hear the knocking noise… It was round midnight that time therefore we went to bed because we were very tired from the travel that day and when we were leaving, made a complaint and asked the manager to fix the door lock as well as knowingly providing a room that was marked for repair was NOT GOOD and he agreed to investigate but not sure what he’s done up to now because we had no contact from the hotel up to now… I would have been worse if my husband was alone because he has stay until next morning for someone to notice he’s stuck in the balcony… Food and location were OK but nothing special. We weren’t treated VIP and in truth we were treated worse than a normal customer. Compared to Taj Samudra in Colombo, Sri Lanka I don't think I would give 2 out of 10 for this hotel
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Lars-Göran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint hotell med fint pooloråde och trädgård. Fin bred strand utan trängsel.
Stayed 3 nights in Feb 2025