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Best Western Plus Castlerock Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Plus Castlerock Inn & Suites

A modern conference room with a large central table, multiple chairs, and large windows offering a view of the outdoors. - Best Western Plus Castlerock Inn & Suites (Bentonville)
A Best Western Plus hotel with a modern design, a covered entrance, and a landscaped area with trees. - Best Western Plus Castlerock Inn & Suites (Bentonville)
A gym with various exercise equipment, including treadmills, elliptical machines, and weight machines. - Best Western Plus Castlerock Inn & Suites (Bentonville)
A modern lounge area with sofas, chairs, and a coffee table. Large windows provide a view of the outdoors. - Best Western Plus Castlerock Inn & Suites (Bentonville)
An indoor swimming pool with clear glass walls, a tiled floor, and a covered area. - Best Western Plus Castlerock Inn & Suites (Bentonville)
At Best Western Plus Castlerock Inn & Suites, you can look forward to free full breakfast, dry cleaning/laundry services, and a gym. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking, Full Breakfast

A hotel room with a large bed, bedside tables, a desk, and a chair.

Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking, Full Breakfast

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a sofa, a bed, a desk, and a TV.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, TV, and a view of the city.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, TV, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Bentonville, Best Western Plus Castlerock Inn & Suites is in the city center. Peel Museum and Botanical Garden and Lawrence Plaza Ice Rink & Splash Park are local attractions and those in the mood for shopping can visit Scottsdale Center and Midtown Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Parsons Stadium or Arvest Ballpark. Visit our Bentonville travel guide
Map
501 SE Walton Boulevard, Bentonville, AR, 72712

What's nearby

  • A modern architectural complex with reflective water in the foreground, surrounded by lush green trees.
    Crystal Bridges Museum of American Art
    11 min drive - 3.8 miles
  • Horsebarn Trailhead
    4 min drive - 1.2 miles
  • Walmart Headquarters
    6 min drive - 2.3 miles
  • The Momentary
    7 min drive - 2.7 miles
  • Coler Mountain Bike Park
    9 min drive - 3.6 miles

Getting around

  • Northwest Arkansas Regional Airport (XNA)
    20 min drive

Restaurants

  • Casey's General Store
    2 min drive
  • McDonald's
    2 min drive
  • Braum's Ice Cream & Dairy Stores
    2 min drive
  • Cracker Barrel
    2 min drive
  • Krispy Kreme
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus Castlerock Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

Is Best Western Plus Castlerock Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Castlerock Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Best Western Plus Castlerock Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Castlerock Inn & Suites located?

Located in the heart of Bentonville, this hotel is within 2 mi (3 km) of Horsebarn Trailhead, Scottsdale Center, and Tiger Stadium. Osage Park and Creekside Park are also within 3 mi (5 km).

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Reviews

Best Western Plus Castlerock Inn & Suites Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great stay, loved the friendly staff.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very friendly!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. The hotel and the room was very clean and the breakfast was so good! We had biscuits and gravy, sausage links and the waffles. Great place to stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet…very kind and helpful staff and everything was updated and clean. Could have used bigger shampoo bottles! Ha!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good breakfast. Very helpful staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay: Room was clean and comfortable, nice breakfast area and breakfast items. Nice front desk staff. Was informed that the elevator was not working at time of check in. Overall good experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to spend a night in Bentonville. It's only a short drive from the Crystal Bridges Museum of American Art and from downtown. The room was comfortable and staff at the front desk were pleasant and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and courteous. Breakfast was great!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast offered was amazing, staff courtesy at its best and had great parking the whole time. Room clean and comfy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Room clean, front desk friendly, breakfast was good.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The renovated king rooms are in the front of the hotel and right on the highway. The traffic noise is terrible at night and I am not a light sleeper. I told Bradon at the front desk and he graciously upgraded us to a king mini suite near the back of the hotel. The rooms were not quite as polished, but we enjoyed the quiet. Bradon was always helpful and welcoming.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and a supper courteous staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff made our stay quite pleasant.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room nice & clean breakfast superb parking adequate
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Rooms were clean, spacious and very comfortable. The staff was very welcoming! We’ll definitely be back!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Room was clean, staff friendly & helpful, bed was comfy.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was out of order while there which was a real bummer for the kids. Found dirty underwear in one of the dressers and looks like it hadn’t been vacuumed in between guest. Front desk was helpful and breakfast was nice set up.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and comfortable with very high ceilings making it seem even bigger. The room was clean and everything worked well. The AC blowing on me was the only negative. The staff was friendly and helpful. There was ample parking as 80 % of the hotel was airline pilots and staff and they had no cars. The location was convenient as well. Great spot to stay in Bentonville.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff were great, and the breakfast was delicious!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The indoor pool was great for the kids, this was a family trip and the staff was terrific. The food variety for breakfast was very good and there was something every member of the family liked. Very pleased with this hotel.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dependable and safe place to stay. I stay there Twice a year for almost a week for last 5 years. Friendliest staff. Great breakfast with variety. Great coffee all day. Quiet atmosphere. Did not hear noise in Hall way. Close to all the things we wanted to see.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
This property is a solid three-star hotel. The room was clean, breakfast was delicious, and food options in the area were plenty. The bed and pillows were comfortable. There was a little conversation noise that leaked through the walls, but it wasn't loud enough to affect our sleep.
Stayed 4 nights in Dec 2025